Collection Coach

Web Name: Collection Coach

WebSite: http://www.thecollectioncoach.com

ID:237114

Keywords:

Collection,Coach,chiropracticcompliance,clinicinsurance,patientrecords,documenta

Description:

keywords:chiropractic compliance, clinic insurance, patient records, documentation and compliance
description:The Collection Coach is dedicated to helping chiropractors make and keep more money, honestly, and ethically, through compliant, evidence-based documentation.
The Collection Coach
Maximize
the profitabiliy of your practice.

Well help you increase your clinic's income without having to fear an audit.

Get Started Your perfect defense for an insurance audit!

Unique solutions designed to keep you ahead of the game.

Get Started Manage patients easier, stay compliant and
earn more money!

Affordable patient documentation solutions designed specifically for chiropractic offices.

Get Started Upcoming Seminars Feb 6 Medicare 2020; Be Prepared, Not Scared
February 6-9, 2020 - Panama City, FL
Mar 12 Medicare 2020; Be Prepared, Not Scared
March 12-14, 2020 - Orlando, FL
June 12 Medicare 2020; Be Prepared, Not Scared
June 12-14, 2020 - Frisco, TX
July 23 Medicare 2020; Be Prepared, Not Scared
July 23-26, 2020 - Boca Raton, FL
Aug 27 Medicare 2020; Be Prepared, Not Scared
August 27-30, 2020 - Orlando, FL
Oct 29 Becoming a Superstar CA
October 29-November 1, 2020 - Naples, FL

Past TCA Webinars

Seven Steps to Personal Injury Payments

Seven Steps to Personal Injury Payments Webinar Notes (PDF)

MediScare 2020 Updates

Grow your clinic with peace-of-mind.

The Collection Coach is dedicated to helping chiropractors maximize their income honestly and ethically, through compliant, evidence-based documentation, office compliance plans, and profit rescues. We offer the most comprehensive patient documentation systems for all chiropractic offices. Whether you're using electronic or paper records, we have a solution designed to suit your specific needs. If you are concerned about compliance plans we have a solution for you. Do you want to increase profits without increasing overhead call us today!

Are you aware that the OIG is on mission to uncover fraud, waste and abuse of Medicare? Through MAC, RAC, and C.E.R.T. audits the OIG is recovering and huge return on investment. (For every dollar they spend the return is $8.10). Don’t leave in Fear! Know what they are looking for. The Collection Coach will teach you from our evidence based approach how to grow your clinic with peace-of-mind.

Get started today.

Click this image above to view our article in the Spring 2016 edition of
the Texas Journal of Chiropractic.

Documentation Compliance The Key to your Success

Get the tools and know-how to maximize your profitability per patient without fearing an insurance audit.

S.M.A.R.T. Save Money and Reduce Time

Let us help you streamline your patient workflow with our intuitive, simple patient documentation systems.

Testimonials What others are saying

Hear from clinics that are already enjoying the benefits of the Collection Coach.

The Collection Coach is dedicated to helping chiropractors make and keep more money, honestly, and ethically, through compliant, evidence-based documentation.


Copyright 2013 - 2018 The Collection Coach. All Rights ReservedLegal

Documentation Compliance The keys to your success!

PATIENT DOCUMENTATION

The Collection Coach has spent thousands of hours researching, planning, and developing a documentation system to simplify your patient workflow and maximize your profitability. Our forms and processes have withstood multiple insurance audits—rest assured, if you have to go through an insurance audit, you will have the right tools.

Medicare and insurance documentation are confusing. Thats why The Collection Coachs SMART Documentation System organizes patient information into a simple, intuitive documentation process while promoting compliant protocols in your office. The protocols are in place to make sure that you meet those requirements on every patient not just Medicare.

In these tough economic times when many clinics are getting out of insurance altogether and going to cash practices, The Collection Coach clinics are flourishing and growing. There are four main ways to grow your practice:

See more patients (Get more new patients and deliver more chiropractic adjustments) Increase services (Chiropractic adjustments + therapies + rehab...) Diversify your product line (sell vitamins, T.E.N.S., belts, braces, orthotics...) Documentation

If you do the first three steps and do not document correctly, you may find yourself facing a post payment review where you may have to give back literally hundreds of thousands of dollars to an insurance company or Medicare. Once you learn how to document your services and code them correctly, your practice will automatically grow because your certainty will grow these two things are intertwined. In our experience, documenting correctly can solve nearly all of your payment problems.

COMPLIANCE

Compliance with the Office of Inspector General (OIG) is mandatory. As part of an offices compliance program, the Office of Inspector General (the governmental agency that oversees CMS or Medicare) requests that each office conduct periodic SELF-AUDITS.

The Collection Coach recommends that these self-audits are done at least twice a year to ensure proper documentation and coding compliance. While this sounds like a lot of work, it is better to be proactive than to wait for the OIG or an insurance company to come knocking on your door. Why? Because the OIG reports that any provider that can show a compliance program in place will be dealt with more leniently. That means even if an audit or your notes reveals that you are lacking the appropriate documentation on some dates of service, the penalties and fines will not be as severe.

THE BENEFIT of using the Collection Coachs SMART Documentation System is that you will be doing a self-audit on each patient, every time you use the forms. Plus, the SMART Documentation System will always guide you to the most appropriate CPT code to bill.

Gone are the days of guessing about a billing code for example:
I spent a lot of time with the patient, so I billed a high level exam (99204 or 99205)
That is the code I always use (99202 or 99203)
I always bill a 98940 (1-2 region adjustment) because I want to fly under the radar

If one of the above quotes sounds like something you would say, you are throwing money away! That is right, in most practices this amount is between 50,000 and 80,0000 dollars per year! You could be leaving money on the table that is rightfully yours. Whenever you provide treatment which manages or stabilizes a patients condition, insurance companies, third party payers, and Medicare are required to pay you but you have to know how to properly document the treatment in the patients medical notes.

We give you the right tools to protect your practice from an insurance audit.

Call us today and learn how we can help your practice earn more and KEEP more.

Testimonials Check out what other chiropractic office managers are saying about The Collection Coach.

I have known Kelli Moore for over 15 years and It is my pleasure to recommend her and The Collection Coach. I first met Mrs. Moore when she completed the Certification for Chiropractic Assistants over 15 years ago. At that time she was already an experienced CA, Office Manager and Insurance coder. Recently, Kelli enrolled in a Masters in Coding class that I also to teach to further her knowledge and stay current. She has recently designed and developed the Collection Coach program to help other doctors code and document correctly. I am very impressed with both Kelli and the program.

I have referred Kelli and the Collection Coach program to many of my own clients. Her system has helped doctors code and document correctly while increasing their collections.

Ces Soyring
Consultant and Instructor, Texas Chiropractic College


These forms are priceless! They not only provide a stable datum from which to operate by, but also peace-of-mind to the doctor and staff that NOTHING in documentation is being missed. What a relief for the doctor who can give all of his attention to the care of his patients instead of worrying if the treatment needed might or might not be billed and documented correctly.

Chiropractors have a wonderful power to help people live healthy, drug-free, and pain-free lives. They deserve the peace-of-mind that they arent endangered or hindered in this ability. These concise forms enable the office to be legal, allowing them to treat patients stress-free.

K. Myers, CA
Plano, TX


In August of 2007, I implemented The Collection Coach forms into my practice. These organized and well-planned forms were easy to implement as they seemed to streamline the patient flow. I immediately noticed an increase in production because patients were now on real treatment plans and I wasnt skipping re-exams. My patients also liked it better because they could communicate their symptoms to me more clearly and they could see their progress at each re-exam.

I no longer live in fear of an audit because when you use these forms it is like you looking right at the Chiropractic Services Manual from Medicare. These forms follow that manual that precisely!

Dr. G. Fulcher
Plano, TX


A few years ago we implemented The Collection Coach forms into our practice and what a relief!!! Our previous payment problems are all eliminated and we are now getting paid for the care we provide. In fact, it is not uncommon to get more coverage for a patient even after they have reached the soft-cap maximum the carrier imposes.

These forms have really helped our doctor who used to hate to document. He no longer has to bill for what he thinks he did and then hope he documented it. He simply does the exam or records his daily S.O.A.P. note and then counts the bullets. Now my staff and I can perform an internal audit on a daily basis. If a patient chart comes to check-out and is not complete, we simply take a highlighter and mark those areas and then put it in the doctors box so he can complete it before he goes home. Lets face it, we all get busy. It is nice to know your office is working as a team for compliance.

As an office manager, these forms help us stay organized, and they are very user-friendly and easy to implement. Insurance companies want to see that the care the patient is receiving is, 1). Medically necessary, and 2). There is functional improvement shown and recorded in the notes. Both of those are handled easily with The Collection Couch forms.

Trust me, it feels good to be at a compliance seminar and realize: Hey, we already have that implemented!

G. Najera
Office Manager
Prime Life Chiropractic


In 2012 Aetna audited our office. We sent them our files for their review. Thanks to The Collection Coach, we passed our audit with no remuneration. All other Evaluation and Management codes, levels of subluxations adjusted, DME and everything passed in the audit.

Dr. Matt Wood
Plano, TX


An auto accident patient came to our office for lingering effects of an accident. The patient had PIP through Farmers. Since there was a FOUR MONTH lapse in care, Farmers refused to pay anything on the case.

For over a year the doctor wasted time fighting with the insurance adjuster over the phone. She then sent several demanding letters to Farmers but still did not get a favorable outcome. She sent a letter of complaint to the Texas Department of Insurance. TDI responded that they could not do anything.

Just when she was about to give up all hope, last week, she received a call from a peer review doctor from Waco Texas. He explained that Farmers had hired him to perform a peer review of the case. He said, I am writing in my report that you should be entitled to full reimbursement, as I can see from your chart notes that medical necessity did exist and that the patients complaints were a result of the accident. Then he added, I dont know who The Collection Coach is but this is the best, most complete set of chart forms I have ever seen. And I have been doing this for 10 years! I wish all the documentation that I received was as thorough and complete as this. I am using EHR in my office, but if I was on paper, I would call this Collection Coach and get a set of these forms. Two days later the doctor received payment in full from Farmers!

Dr. Amy Wood
Plano, TX

SMART Solutions Flexible electronic health record solutions for chiropractic practices.

Our SMART Solutions offer the most comprehensive, evidence-based documentation systems for chiropractors. Whether youre using electronic or paper records, we have a solution designed to suit your specific needs

SMART Solutions are ideal for: Medicare, Medicaid, Major medical, Personal Injury, Workers Comp, Cash, and all practice types.

Watch the video below to learn more about The Collection Coach and our SMART software and SMART documentation.

Online Completion Complete History Cloud Based Contraindications Touch Screen Enabled Fully Automated EHR Certified

SMART Benefits

Create a paperless office Eliminate administrative overhead Up-to-date SOAP notes in 10 seconds Grow your practice with The Collection Coach. Learn how The Collection Coach and our SMART Solutions can help your chiropractic clinic.

Watch the video below to learn more about The Collection Coach and our SMART software and SMART documentation.

Seminars MediScare Decoded 2020; Be Prepared, Not Scared!

Medicare; risk of audits, fines and jail. Is that what comes to your mind when you hear the words: Medicare, documentation or compliance? If you feel afraid, you are not alone. Over the last seven years, chiropractors have refunded MILLIONS to Medicare. All of these doctors made the EXACT SAME MISTAKE. Attend this class and you will find out what that mistake was and how to avoid it. Be prepared, not Scared!


PART 1: Eliminate Risk and Learn What to Do

PART ONE lays the foundation with a brief look at important laws to help you navigate the maze of confusion and minimize risk. then on to why the Initial Visit documentation is so important. Miss this and it could cost you big! We conclude with revealing the diagnosis codes with the longest treatment times.

PART 2: Subsequent Visit: What Do You Do?

PART TWO takes you into the five easy steps to documenting a daily visit, treatment plan compliance for even the most stubborn patients and protecting yourself and income with the ABN. This session finishes with a clear description of maintenance care and how to collect for it. Participants that attend both sessions will leave with the "CARE" back in MediCARE!

CLICK HERE FOR CURRICULUM

TAGS:Collection Coach chiropracticcompliance clinicinsurance patientrecords documenta

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The Collection Coach is dedicated to helping chiropractors make and keep more money, honestly, and ethically, through compliant, evidence-based documentation.

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