Home Page – Professional Phone Answering Services

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WebSite: http://www.focustele.com





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Professional Answering Services

Including text, email, and more for property managers

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We Speak "Property Management"

Get the right message to the right person at the right time.Request A Quote

Beat Competitors to the Punch

Respond to leads before your rivals know what hit them.Request A Quote


We offer professional answering services to property managers, contractors, home services, and related industries.

You know recovering from a phone call and returning to the task at hand can take precious minutes – or even hours – out of your workday.

Say ‘Hello’ to Growth & Efficiency

Competition is fierce. You can’t afford to lose even one lead to a missed or ignored call. Your dilemma: time is at a premium, your employees have important work to do, and hiring additional staff is not cost-effective.

Focus Answering Service’s customized professional answering service solutions free up your resources. Our professional answering service focuses on your callers so you can focus on your business.

Call (800)886-6696 or fill out the form below to get a free quote!

Why You Should Hire An Answering Services

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Professional Answering Service


Answering Service

You get the same questions over and over again. We get it. Let us handle those for you! Our extensive in-house training system makes us a seamless extension of your team.

Our professional answering service agents don’t just take messages – we give out information, too! We can fax, email, and forward any follow-up forms directly to your callers. Focus offers good listeners with friendly voices, quick and knowledgeable service, and the freedom to run your company.

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SMS Solutions

Save time and money while reaching customers using their preferred mode of communication? Using Focus’ SMS answering service, your customers can text their messages to you, utilizing your business’s existing landlines.

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Order Taking & Processing

Never miss another sale to voicemail. Whether using our company’s software or accessing your website portal, Focus provides safe, secure transactions facilitated by savvy agents with the ability to gently upsell.

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Help Desk

Callers with questions and concerns want to speak to a person – immediately. Focus Answering Service provides around-the-clock help desk answering service for multiple industries, including yours.

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Temporary Answering Services

Your phones are your lifeline to current and new business. You need help! You don’t have to be a current Focus Answering Service client to receive our help. Contact us today to learn more about our temporary answering services.

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Administrative Support Services

Administrative support services from Focus Answering Service allow time-strapped business owners to reclaim some critical man-hours while saving money and eliminating frustration in the process.

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Focus Professional Answering Service has been family owned and operated for more than three decades. Our agents have experience and unheard-of longevity. Scripting is crafted using key phrases and bullet points, so conversations never sound forced or unnatural.

All calls are answered in real time by a compassionate and knowledgeable team member, resulting in:

Fewer mistakesLower costsFaster serviceBetter representation

Years In Business

Service Awards Received


Employees With Us Over 5 Years

The Value of the Messages We Take…Priceless



“When I first arrived at the property 18 years ago, I had to find good vendors and contractors. It’s so important because everyone plays a big part.

Everyone needs to understand that they are part of our team. If someone drops the ball, it creates a problem for all of us. Everyone from the cleaning staff to the answering service – what is important is the experience we give our residents. Every single person plays a part in that customer’s experience.

Residents will now call us and say, ‘Thank you for handling it and thank you for doing a good job’.

That is why it is so important to have a good answering service! And that is why we are so grateful to have Focus.”

Karen H.

Why Property Managers Should Use An Answering Service

Our free guide, “11 Reasons Why Property Managers Should Use An Answering Service” reveals 11 different ways an answering service has proven to be an invaluable resource for property managers across the country, complete with case studies from our own company that illustrate the “power of a person.”

Download Our Free EBOOK


Focus is the only professional answering service in Maryland to be awarded a 24/7 Gold Site Certification. That means we are operational 99.99% of the time, and always here for you.

You can count on Focus to:

Protect your reputationBuild your businessTreat all callers with respectChallenge our agents to meet your highest standards


Request A Quote

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3 Property Management Tasks to Tend to Before Fall Arrives

Summer had its own set of property management tasks. But the days are getting shorter, and it won’t be long before the weather gets a little crisper. Autumn is approaching once again. Here are just three important property management tasks to tend to before the...

4 Ways Answering Services Help Business Owners Help Themselves

We all tend to trip over our own feet from time to time. Even the most meticulous among us can be blinded by the light of our goals, and entrepreneurs and business owners are no exception. Frequently, the best thing we can do is get out of our way and let someone else...


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3434 Trindle Road, Camp Hill, PA 17011 sales@focustele.com 800-886-6696 With offices in Maryland and Pennsylvania.

Website by IMPACT Marketing & Public Relations


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