Digital Commerce Top 10 Retail Franchises No. 4 moves up on the annual list of top franchises after fast-tracking its digital strategy during the pandemic. Discover the other top retailers to make it this year and how technology is helping them craft their success. Member QA The Future of Tech-Powered Commerce: Up Close with Publicis Sapient’s Liz Papasakelariou The CGT/RIS Executive Council member shares what’s key for today’s brands when it comes developing a data strategy, the future of social commerce, the potential of blockchain and more. The Connected Customer Experience In this new global report, Genesys surveyed over 11,000 consumers across the US, Latin America, Europe and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses should adjust to meet these changes. Webinars Webinars On Demand RIS produces dozens of insightful webinars every year featuring top retailers, retail experts and editors. Here is a list of every retail webinar available to watch at your own leisure. Customer Engagement Meijer Teams For Virtual Tailgating Dubbed “homegate,” the launch is expected to create more excitement this football season for consumers by leveraging an experiential e-commerce platform. Supply Chain and Merchandising Why Online vs. In-Store Shopping Is Not a Binary Choice Exclusive research explores the retail imperative to seize the pandemic pivot and implement a deeper blending of digital and in-store shopping experiences. Sponsored OBSERVABILITY: Enhancing the Digital Customer Experience Using Real-Time Performance Monitoring With end-to-end views of site performance, observability platforms allow leading retailers such as Smartbox, REI Group, Café Press, to understand system failures and their causes — before they impede the shopper’s journey. Sponsored Eight Considerations for Exceptional Customer Engagements In today’s fiercely competitive retail sector, delivering exceptional customer experience is vital to getting — and staying — ahead. Our retail company guide looks at eight key things to consider when building a digital and customer-first contact center. Sponsored Why Your Retail Business Needs a Trusted Service Provider As what makes a “good experience” continues to shift, retailers need a trusted partner that understands their business. Workforce Management for Retail Victory Discover how retailers can harness retail technology to set up their workforce for success, improving both the employee and customer experience. How Retailers Can Radically Optimize Inventory with the Power of AI Join this exclusive RIS webinar and uncover how industry leaders are leveraging the power of AI to ensure peak supply chain performance and tips on how inventory can be optimized across the enterprise. How The Modern Milkman Delights Customers Through the Power of AI According to TechRepublic, 85% of artificial intelligence (AI) projects eventually fail to bring their intended results to the business. That’s why it’s critically important to start with a measurable business problem and craft AI solutions that can prove results. Sponsored The Customer Channel To truly deliver on personalization, its time to evolve to an adaptive experience with a predictive focus, where the customer is the channel, and the only channel. Most Popular The Retail Tech Inside Hy-Vee Weee’s Grocery Future Is a Gamified, Social and Video Experience Walmart To Provide Delivery For Home Depot Target’s Holiday Plan Centers on Existing Workers Amazon Now Ships With Just an Email or Phone Number Protection from Advanced Threats at the Speed of Business RIS benchmarks the state of the retail supply chain, IDs technologies that are keys to success, and recommends ways retailers can build a supply chain of the future that ensures resiliency against the next major disruption.
Explore Now Latest Bulletins Oct 06 Hy-Vee Completes Forecourt Upgrade Oct 06 Office Depot and OfficeMax Say 20 Minutes or $20 Oct 04 Southeastern Grocers Enhancing Retail Media Business Through Data Science Sep 29 Albertsons to Launch Shoppable Video Experiences More Bulletins The Road To a New World of Retail In this vibrant, interactive guide, discover how to address retail's biggest challenges to enable trusted, personalized shopping experiences that deliver profitability at scale.
Explore Now Consistent Store Execution Delivers Your Brand Promise Stores have evolved drastically and increasing communication is a top priority for many retailers. Learn how to run a successful brick-and-mortar store, while incorporating the right level of communication.
Learn More Blog Sponsored By AWS Retail Cloud Innovators Series Oct 06 Why Voice Technology Is the Next Big Trend in Retail Voice offers consumers new levels of convenience and ease Steve Gurney Worldwide Head of General Merchandise, AWS Sep 08 Five Strategies for Becoming a Data-Driven Retailer Optimize decision making with advanced analytics and AI/ML. Matthias Patzak Principal Advisor, AWS Blog Sponsored By Invent Analytics Omni-AI for Omni-Retail Sep 01 3 Major Challenges for Omnichannel Retail Inventory Planning 3 main challenges retailers face in adapting their inventory planning processes in the omni-channel world Gurhan Kok, Ph.D. Founder CEO, Invent Analytics Blog Sponsored By Fortinet Supporting Digital Transformation June 30 Retail Cybersecurity in an Evolving Threat Landscape As a result of the COVID-19 pandemic, global online retail sales increased in 2020. According to Courtney Radke National Retail CISO, Fortinet Apr 09 Retailers Continue to “Lean In” to the Cloud to Win the Battle on Multiple Fronts Retailers must take steps to ensure safe and consistent customer experiences delivered via the cloud. Courtney Radke National Retail CISO, Fortinet Blog Retail Techtalk May 28 As the World Reopens, Virtual Conferences Remain as Vital as Ever Unlike the traditional in-person approach, virtual events offer attendees the ability to tailor the experience to their individual schedules and needs. Tim Denman Editor in Chief Apr 30 Top 100 Retailers, 2021 Edition Walmart took the top position again this year, but Amazon is quickly closing the gap and looks poised to overtake the retail giant. See who joined these two heavy hitters on the list of retail’s most successful. Tim Denman Editor in Chief