Call Center Training Solutions | Telephone Sales Training | Customer Service Training

Time 2020-06-29 23:02:24

Web Name: Call Center Training Solutions | Telephone Sales Training | Customer Service Training

WebSite: http://www.callcentertrainingsolutions.com

ID:14656

Keywords:

Training,Solutions,Call,

Description:

Call or e-mail us today start building your customized sales/service training solution! Phone: 1-954-729-2160 or Email: info@cctrainingsolutions.com Telephone Sales MasteryThe Telephone Sales Mastery workshop is a fully customized, best practice selling skills for every step of your sales call. Inbound and Outbound programs available.Telephone Sales Mastery Skills It's all about the Connection! Mastering all Non-Verbals Attention-grabbing Call Openings Creating immediate client engagement Overcoming Initial Objections (outbound calling) like We already have a vendor. Finding multiple hidden Needs Value-rich product offers Closing assertively client-friendly Responses for all Late-Call ObjectionsTSM Inbound Full Course-Details/Pricing TSM Outbound Full Course-Details/PricingAll New Sales Webinars Pricing World Class Floor-CoachingCall Center Floor ManagementCall Center Floor Management is a one-of-a-kind program thatequips Supervisors to achieve best-in-class results through consistent, daily floor-coaching.Major CCFM Elements A comprehensive set of floor-coaching skills that transform your entire center! Reinforce agent strengths and eliminate skill deficiencies with positive, accountable coaching Improve agent performance every day - no more waiting for weekly one-on-ones Making the coaching stick through stronger agent accountability Fixes for dysfunctional agent behavior (adherence, resistance to coaching, etc.)CCFM Details and PricingAll New Management Webinars Pricing Superior Service: Mastering the Customer ExperienceThe Superior Service workshop introduces a proactive style of service that captures the attention and the heart of each caller. Superior Service Results Fully customized, best practice skillsfor every step of the call The Client Connection will be the priority Much better listening and directing the dialogue Recognizing and preventing client anger (before they become irate) Reduced Handle time with higher Client Satisfaction (it's true!) Single-Call and Issue Resolution best practices Significantly improved Customer ExperienceSuperior Service Details PricingAll New Service Webinars Pricing

TAGS:Training Solutions Call 

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Call Center Training Programs for telephone sales, customer service, supervisors, agents and floor management worldwide. Customized to your call center's needs. Inbound and Outbound call centers.

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