Insurance world,
made easy.
We know brokers needs, and the companies they serve.
Our services enable them to achieve more, swiftly.
Broker’s essentials at your fingertips
Your performance is our top priority
As your partner, we want to help optimize your performance. That's why we constantly evolve and develop our offering.
Illustration Package
Get a better understanding of the plans with our tailored reports. Plans are prepared and organized for easy consumption and they accommodate all scenarios.
- Customized illustration package in .xlsx for every RFP.
- Quoted with all carriers.
- Easy to navigate plans.
- Dynamic comparison templates.
Renewal Management
Our platform will track, manage, communicate, and assist you with the renewal process.
- Full support for the renewal process.
- Renewal reminders, audits, checklists, and deadlines.
- Policy status tracking.
- Inventory management.
Backend Technology
We are more consultative than ever. New automation processes make us more precise and equip us with unparalleled market intelligence.
- Business process automation.
- Document gathering and cataloging.
- Case status tracking.
- Book of business intelligence.
We’ve got you covered
What makes Kilpatrick truly special?
Team Structure
- Brokers assigned to dedicated small group service teams of account managers.
- We assign an account manager to each case, at point of entry. They are responsible for the entire lifecycle of the group’s activity indefinitely.
- The account manager processes the RFP, tailors the illustration, communicates our deliverables and provides insight and direction, supports enrollments, scrubs and installs cases, supports ongoing customer service, and manages renewal marketing.
- There are no cracks because there is no division of labor. A single person is always accountable, and the rest of the team provides redundancy as backup when the account manager is unavailable.
Market Presence
- We are the largest GA in our markets by market share with a company that bares our family name.
- We follow a strict code of ethics to protect both our brokers and our carriers.
- Our carriers respect us for what we do, what we know, and how we perform. That’s why they value our opinion.
- We have a responsibility to the market—to shape the direction of progress in the market, to carry our carriers’ messages, and to represent the interests of our broker partners. And we take it seriously.
Freedom to Hold us Accountable
- We have no broker contract. Nothing obligates a broker to us. If a GA does not add value, they do not deserve the business. We have to earn your loyalty with our performance day in and day out.
- Using us does not impact your compensation in either direction.
- Carriers contract with us to perform services on their behalf.
- We host educational events, seminars, and workshops through the year. Communicate carrier updates and important market news via email and through everyday dialog. And publish health reform regulatory, carrier, and compliance updates on an ongoing basis in our news blog.
News and updates
Read our blog to learn about latest trends and get access to a better way to manage your clients.
BCBS • Wed, Apr 17, 2024
Adjustable Commissions Available for BCBS Blue Balance Funded
Adjustable commissions will be available on Blue Balance Funded plans beginning with new business and renewals effective 7/1/2024.
small group • Wed, Nov 22, 2023
Small Group Participation Holiday Explained
From Nov 15 - Dec 15 each year, carriers must accept small group health submissions without regard to participation or contribution. This so-called Participation Holiday is an annual open enrollment period applicable to the small group market.
CMS • Wed, Dec 27, 2023
Health Plans Must Submit Gag Clause Prohibition Compliance Attestations (GCPCA) Annually
Federal law prohibits group health plans from having gag clauses in provider contracts. Health plans must attest compliance to CMS annually. Some carriers will attest for their customers. Others will not, requiring groups to attest on their own.
Memorial Hermann • Wed, Mar 22, 2023
Update on 2023 Memorial Hermann Billing and Commissions
Memorial Hermann transitioned to a new administrative platform on 1/1/2023 and experienced technical problems impacting billing and commissions. Correction timeline.
medical • Thu, Mar 16, 2023
Humana to Exit Group Health Market
Humana announced they will exit the Employer Group Commercial Medical Products business within the next 18 to 24 months.
CMS • Wed, Apr 03, 2024
Health Plans Must Submit Prescription Drug Data Collection (RxDC) Reporting Annually
Federal law requires health plans to submit prescription drug cost data to CMS annually. Groups must furnish certain data elements to carriers or submit certain data files to CMS directly.