Acting fast and making decisions based on data rather than emotions have never been as necessary and relevant as it is today! The surrounding of uncontrollable events is spreading chaos and confusion everywhere – we are fighting an invisible enemy that is gaining territory, we are at war against an invisible enemy… words said by … Continue reading
Transformation is disruptive. This is a fact. Change leaders know that fact and they wholeheartedly dedicate their days to make people accept the disruption. They explain why the world is going to be better afterwards, they preach that transformation is the only way to survive, they prove that the organization will earn more money and/or … Continue reading
2020 marks the start of a new era in change management – digital transformation or any other kind – because people are now surrounded by the constant appetite to innovate and that change has never happened so quickly. “The only constant is change” keeps resonating in my mind as a dedicated change leader eager to … Continue reading
“Hahaha… what a ridiculous idea!”, or “Mhhhh…. Do you sincerely think it is going to work?”, or “This guy is so boring, he always talks about things that nobody cares about.”, or again “Look at them: they come at 10am and leave at 4pm… do they really have nothing to do in this team?!”… the … Continue reading
When I talk to a manager, I feel He is important. When I talk to a leader, I feel I am important. This sentence resonates in my mind each time I have one-to-one conversations with either my subordinates or people higher than me in the hierarchy, whether I feel being made important, or whether I … Continue reading
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Everybody knows that Positive Thinking is important. It helps motivating people by spreading this cheerful can-do attitude that everybody needs in challenging times. Yes indeed. But going deeper into the concept: why is Positive Thinking so important? Here are the 3 reasons that I see as the true and most important ones. Convincing yourself … Continue reading
Have you ever been frustrated by the amount of energy people are able to spend resisting rather than engaging and building?…”Resistance is Existence” tells the story of practical resistance management: whether you are managing processes towards value creation, efficiency and optimization, whether you are managing projects towards fast and flawless execution, or whether you are … Continue reading
Are you one of these company leaders looking to improve success? I bet you are, or you would not call yourself a leader… Unfortunately, there is a good chance that many initiatives targeting so-called success, are aimed too closely at strategies to promote accomplishments in the next quarter or ways to get more from the … Continue reading
Make Contract Translation More Efficient With These 5 Tips… Operational Excellence is often thought as an area dedicated to manufacturing, healthcare, or financial services… have you thought about its relevance beyond that? Contract translation is another field where Opex is more than relevant… and here is why. When working with multiple languages in global … Continue reading
Find out how Process Excellence can become a lot more than what you think… and don’t be shy to share as much as you can of your passions ! Learning to Excel: How to Use Process Excellence to Improve Your Life
RPA (Robotics Process Automation) is the new way of improving processes. Robotics as a whole is the new trend you have to be in if you want to show you are proactively improving your processes, more or less in the same as organizations were starting Lean Six Sigma journeys 25 years ago, or OPEX programs … Continue reading
Innovation and Digital are two buzz words nowadays, everybody is enthusiastic and eager to innovate… yet the failure rate is about 80% and some organizations remain extremely reluctant to even try and to deploy significant means (in terms of human resources and money) to implement innovative ideas. Many employees are sincerely motivated by the concept … Continue reading
Looking around at the amazing number of new things that I can witness around me every day, I was once questioning my grandmother about what made the greatest impact on changing her life, among all the new inventions she witnessed through her life from the 1930’s to nowadays. I was expecting an exciting answer such … Continue reading
The first quarter of the year is already coming to an end, and, as a good manager, you have probably made great plans for your team to continue developing its great potential along the year. You have established their goals, diligently, one by one, ensuring all your team members have SMART objectives, and personalized development … Continue reading
As a Master Black Belt, I have been working for years with subject matter experts, team leads, and senior managers to provide a structured approach to process improvement. The objective of the process improvement champion is to pave the steps for safe and structured transformation, and prepare the stakeholders for continuous improvement, once the foundations … Continue reading
Following up on my theme around Perception vs Reality, I have presented in my previous posts how I – with my own filters – explain the gap between Perception and Reality, and I have illustrated the gap with one example that just happened in front of my eyes, a typical example of a huge and unfair … Continue reading
In the middle of my series on “Perception vs Reality”, here is a story that happened in front of my eyes a couple of weeks ago, that I’d like to share, in order to receive feedback on what you would have done in a similar situation… To give a bit of context on the story, … Continue reading
“Perception is Reality”… what is the Reality? In other words, can a mere perception be Reality, since different people perceive Reality differently? If yes, does it meant that there are multiple realities? But then, which one should be called The Reality? The assumption, or rather the definition, is that The Reality is One, and that … Continue reading
Following up from my previous post, let’s reflect on how you can, as a manager or thought leader, help the people working with you become realistic risk takers, independently from the company culture that is surrounding you, and to which you are bound. Before giving my thoughts on the topic, let’s dive into your own … Continue reading
RCSA, RAM, Risk Assessment Matrix , Permanent Supervision, 3 lines of defence, risk management plan, control plan… our world has never been equipped with so many and so sophisticated risk management tools and techniques. And yet, risk aversion does not decrease. In some cases, risk aversion even gets worse and worse. More and tougher regulations are … Continue reading
After almost 2 years of juggling between being a young mum, moving to the other side of the world, and dealing with an always more and more challenging pace in the office , I have finally decided to come back to reflective writing ! And, as appropriate as it may be, I have decided to … Continue reading
What is resistance to change? Why are change leaders so much afraid of people resisting change? Are you, yourself, dreading this bunch of experienced professionals who “have always done things the same way”? And what is your attitude with these folks then? Well, as controversial as it might be, I strongly believe that resistance to change … Continue reading
In the world where we live today, at any level of any organization, every one of us is expected to manage – managing him- or her-self, managing time, managing others, managing indirectly people interacting with us, professionally and personally. In a democratic world, being able to manage expectations, time, relationships… is the only way to survive … Continue reading
Remember the greatest challenge you faced in your professional career… Remember the last time your 14-year old child came back from school with this absolutely impossible mathematics exercise to solve… Remember the last time you went for a peaceful family walk when a snake suddenly came across your way and blocked the path you were … Continue reading
The Process Excellence String of Ariadne 