Customer service was above and beyond. I sent a message and within hours I was contacted by kevin and he had started working on my issue. The next day everything was rectified. Great service and a great company. Thank you so much for all your help!!!!!

I was inquiring about replacement parts and even though they generally don't sell directly to the public they wanted to help me out. I have many of their products because of the the great quality gas cans they make but am delighted to know they have exceptional customer service as well!

Your lightning speed response, and resolution to my inquiry must set a new milestone in customer service response, resolution and satisfaction. Your brand and company will not soon be forgotten by me. Thank you, and rest assured that your product line will be foremost on my future purchase list.

As a retail customer, I did not expect much to come of my request to get a free replacement part for a failed part on a fuel container that Midwest Can produced and sold thru Menards. To the contrary, I was treated like John Menard himself! No questions, no hassles, stood behind the replacement, paid for shipping and got it to me pronto! This is the stuff that great companies are made of.

Nobody pays much attention to who made their gas cans. I bought the same ones I have in Michigan because I like their handles and the spout works the best of all the new ones. Turns out the were made by Midwest Can and was I ever lucky. No one within 25 miles carries any parts but when I called them they were incredibly friendly and sent me replacements FREE. Now that's Customer Service and you can bet I will be paying attention the next time I buy gas cans.