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Community Activity

BB Upgrade Offers

Have just received a BB upgrade offer, currently on 200/28 nominal (DL/UL) package with digital phone @ £30 per month, being offered the "500 Mbps" BB package for additional £2 pm or "910 Mbps" BB package for additional £5 pm, both obviously on a 24 ...

tiffy by 4: Newbie
  • 288 Views
  • 11 replies
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Static WAN IP Address.

Hi,I have a static WAN IPv4 address on my broadband account. Since earlier in the week I have noticed that I now also have a WAN IPv6 address. Does anyone know if this would also be a static address? It does not show in my online account, only the IP...

Archie07 by 4: Newbie
  • 81 Views
  • 4 replies
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Vodafone AppBox app query...PLS HELP!

Hi there.I've recently bought a used Samsung Galaxy A52s 5G phone for a third-party reseller.I was told that he got the phone from Vodafone as unlocked and has never used it since as it was a secondary/emergency device.When i was setting up the phone...

Failed number transfer

In January I left three and transferred my number to Vodafone. The port in had failed for me but had gone through according to Vodafone. My old 3 sim said no service as it had been de activated and the number had ported to the Vodafone network appare...

Delete existing manual port forwarding rule

I've recently changed from an Apple Mac to a Windows 11 pc. I had a manual port forwarding rule on my mac which I want to do for my new PC, however to avoid a duplicate rule error I heed to delete the old Mac rule beforeIcan add thenewone. Can anyone...

WILS1986 by 2: Seeker
  • 240 Views
  • 9 replies
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Slow broadband speed - NE28

Hi,Ive upgraded to the unlimited max plan on the 10th of April but i’m getting consistent speeds of 4-6 mbps on 4g and 5g, i’ve consulted help from the app and agentsIm sorry but when you’re going to be paying £33 a month on an ‘unlimited’ plan with ...

Ultra Hub II: Booster WiFi speeds & 6E

Does anyone know if the speeds when connected to the Ultra Hub II booster should match that of the main Ultra hub II itself?The reason I ask is when my iPhone 15 Pro Max connects using WiFi at 6E to the main Ultra hub II router, my pings are lower (c...

aidej by 3: Seeker
  • 56 Views
  • 0 replies
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Setting up 4g calling ready for next year.

Hii have received a text saying 3g calling will end next year. I entered my IEMI number into the check box & it says that my Sony Xperia X Compact is compatible with 4g calling so i contacted a Vodafone worker via Facebook messenger & he sent me a fe...

gazmix8 by 4: Newbie
  • 33875 Views
  • 121 replies
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Not getting otp codes from santander?

Any suggestions,  I cannot get otp from santander.   No mobile number changed,  but new mobile,  Since having new mobile now does not receive otp. Santander say not them contact vodafone.   vodafone say contact santander as its not them. My head is g...

tillyb by 3: Seeker
  • 1232 Views
  • 2 replies
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Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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