Welcome to CustomerServiceScoreboard.com!
Customer Service Ratings for Top Companies Based Upon User Feedback
Overall Customer Service Ratings
There is no questioning the fact that most people believe they receive inadequate customer service from most companies today. Only 31 companies out of the 1024 total companies with a CustomerServiceScoreboard.com rating currently rank as Acceptable or better. This is only 3%!Customer Service Details
People adding comments and ratings are also asked to rate each company on a scale of 1 - 10 (with 10 being the best) when it comes to 5 specific aspects of their customer service interaction. Based upon the average scores for each of these aspects, it is no wonder most companies score so poorly.The Leaderboard
The following tables list all companies that currently have a CustomerServiceScoreboard.com rating.The BEST
Rank | Company | Rating |
---|---|---|
1 | NameSilo | 191.12 |
2 | Zappos | 165.60 |
3 | Starwood | 131.00 |
4 | Tuesday Morning | 120.39 |
5 | Canon | 118.50 |
6 | Amica | 116.60 |
7 | Nintendo | 116.39 |
8 | Fisher Price | 112.42 |
9 | Philippine Airlines | 109.40 |
10 | Travelers | 107.40 |
11 | AOC | 105.75 |
12 | Publix | 103.34 |
13 | JTV | 103.00 |
14 | Holmes | 98.06 |
15 | Hasbro | 97.38 |
16 | O'Reilly Auto Parts | 97.33 |
17 | SkyWest Airlines | 94.26 |
18 | Bed, Bath and Beyond | 93.82 |
19 | Giant | 93.73 |
20 | EVGA | 93.66 |
21 | LL Bean | 92.21 |
22 | Scion | 90.89 |
23 | Crutchfield | 88.93 |
24 | Anthropologie | 88.53 |
25 | Royal Caribbean Cruise Lines | 86.29 |
26 | Asus | 85.44 |
27 | Marks and Spencer | 83.67 |
28 | Kmart | 83.16 |
29 | Gander Mountain | 82.82 |
30 | Trader Joe's | 81.49 |
31 | REI | 80.40 |
32 | Country Living | 79.89 |
33 | Pontiac | 79.04 |
34 | Titlemax | 78.39 |
35 | Road Runner | 76.94 |
36 | Kindle | 76.76 |
37 | Sonicare | 76.14 |
38 | Belk | 74.92 |
39 | Harris Teeter | 74.71 |
40 | Eureka | 74.42 |
41 | Lane Bryant | 74.28 |
42 | Applebee's | 74.26 |
43 | Taylor Made | 73.80 |
44 | Shutterfly | 73.62 |
45 | Cobra | 73.33 |
46 | Lands' End | 73.22 |
47 | ShopNBC | 73.17 |
48 | NVIDIA | 72.41 |
49 | Circuit City | 71.60 |
50 | National Car Rental | 71.39 |
The WORST
Rank | Company | Rating |
---|---|---|
1023 | Rock Band | 10.00 |
1022 | Benelli | 10.00 |
1021 | Lululemon | 10.00 |
1020 | Adidas | 10.00 |
1019 | LifeLock | 10.60 |
1018 | Jenn-Air | 10.75 |
1017 | WellPoint | 11.00 |
1016 | Vimeo | 11.40 |
1015 | Payza | 11.60 |
1014 | Oregon Scientific | 12.80 |
1013 | DELPHI | 13.00 |
1012 | Boss Audio | 13.00 |
1011 | 21st Century | 13.20 |
1010 | Atari | 13.60 |
1009 | Hayward | 14.00 |
1008 | ooVoo | 14.00 |
1007 | Homelite | 14.00 |
1006 | Mackie | 14.00 |
1005 | Tucows | 15.00 |
1004 | Full Tilt Poker | 15.03 |
1003 | Zanussi | 15.25 |
1002 | Carfax | 15.32 |
1001 | Nero | 15.40 |
1000 | Limewire | 15.40 |
999 | Beko | 15.60 |
998 | Half.com | 15.74 |
997 | Dropbox | 15.76 |
996 | Viper | 15.80 |
995 | Venmo | 15.99 |
994 | WestBend | 16.05 |
993 | DraftKings | 16.48 |
992 | Zoosk | 16.63 |
991 | Etsy | 16.74 |
990 | 16.80 | |
989 | Alfa Romeo | 16.80 |
988 | Wix | 16.80 |
987 | Hotmail | 17.03 |
986 | Pogo | 17.18 |
985 | TEAC | 17.20 |
984 | BBVA Compass | 17.20 |
983 | Fandango | 17.20 |
982 | Naxa | 17.20 |
981 | Bluehost | 17.25 |
980 | Tyson Foods | 17.40 |
979 | Hormel Foods | 17.50 |
978 | PC World | 17.60 |
977 | Disney Cruise Line | 17.60 |
976 | John Hancock | 17.60 |
975 | Dashlane | 17.60 |
974 | Craigslist | 17.64 |