DELIVER - Europe’s premier community for e-commerce logistics-www.deliver.events

DELIVER - Europe’s premier community for e-commerce logistics

Time 2021-11-18 08:10:29

Web Name: DELIVER - Europe’s premier community for e-commerce logistics

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keywords:deliver, summit, europe, business-event, events, e-commerce, logistics, e-logistics, crossborder, cross-border, delivery, one-to-one, meetings, Amsterdam, Netherlands, retail, innovation
description:Europe's premier community for e-commerce and logistics: CONNECT Digital, 31 January - 11 February 2022 & AMSTERDAM, 8 - 9 June 2022
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ABOUT "Davos for logistics in e-commerce" CROSSBORDER MAGAZINE Know More PROGRAM SPEAKERS "Impressed by the quality of speakers"FORBES Discover SPONSORS "Great event with top decision makers from major e-retailers" DPDgroup Request Sponsorship Sponsors List MEDIA ASSOCIATIONS "Must-attend event for retailers and logistics suppliers"CEP - Research Share RETAILERS "Best event in Europe for e-commerce operations" CORTEFIEL Request Invite Attendees List SPONSORS Some kind words

Selected vendors in logistics and transport - either multinational leaders or emerging startups - will join DELIVER 2021 on October 6+7 in Amsterdam and virtually on October 4-15 2021, to present their innovative solutions to 1500 decision-makers - who outnumber vendors by a 3-to-1 ratio - during networking and exclusive one-to-one meetings. DELIVER is the premier e-commerce logistics community for the fostering of exchange of ideas and growth acceleration. In addition, our new Digital Pick Mix vendor solution will give vendors access to pioneering digital services, ranging from white glove digital meetings and thought leadership power sessions all year long, allowing offer and demand to meet regularly outside of event days.

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More Zencargo DPDgroup

DPDgroup is the largest international parcel delivery network in Europe. DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With 77,000 delivery experts and a network of more than 46,000 Pickup points, DPDgroup delivers 5.3 million parcels each day 1.3 billion parcels per year through the brands DPD, Chronopost, SEUR and BRT.

GLS

The GLS Group offers parcel, logistics and express services, throughout Europe as well as in the US and in Canada. Our high-quality delivery services are dedicated to companies and individuals, with our main focus on the B2B and B2C parcel sector.

Post NL

PostNL is the Global Postal Company in the NL, connects the 200-year-old roots of POST with the new digital world, offering international convenience by reaching your customers in Benelux and all over the world.

Spring

Spring is part of the PostNL Group. We are experts in the delivery business, market leader in Benelux and a UPU partner in a global postal network

Spring has 13 offices worldwide, offering coross-border deliveries in 190 countries.

Spring is part of the PostNL Group. We are experts in the delivery business, market leader in Benelux and a UPU partner in a global postal network

Spring has 13 offices worldwide, offering coross-border deliveries in 190 countries.

Stuart

Stuart offers tailored delivery solutions for retailers, including:

Ship from Store: Turn your stores into centrally located fulfilment centres, and provide same-day orders, seamlessly.

Ship from Urban Hub: Offer sustainable same-day evening deliveries, with a precise hour slot and live tracking.

Stuart offers tailored delivery solutions for retailers, including:

Ship from Store: Turn your stores into centrally located fulfilment centres, and provide same-day orders, seamlessly.

Ship from Urban Hub: Offer sustainable same-day evening deliveries, with a precise hour slot and live tracking.

Exotec

Created in 2015, Exotec has innovated and change the game of the intralogistics world to offer e-merchants and retailers a solution that adapts to their growth while offering performance equivalent to the giants of the market. Exotec provides more than machines, it provides robotized solutions, today for the warehouse, and tomorrow for the whole supply chain. Its patented solution is a high-performance, light robotics order preparation system: the Skypod System.

Asendia

Formed in 2012, as a joint venture between La Poste and Swiss Post, Asendia is a leading international mail and goods shipping providers. From e-commerce, direct mail and business mail to press solutions, we have the knowledge and experience to support your business around the world.

Autostore

AutoStore, founded in 1996, is a robot technology company that invented and continues to pioneer Cube Storage Automation; the densest storage solution in existence. Our focus is to marry software and hardware with human abilities to create the future of warehousing. The company is global with more than 300 systems in 28 countries in a wide range of industries. Headquarters in Norway, offices in US, UK, Germany, France.

Centiro

Leading innovator in cloud-based delivery network management solutions. We empower companies and finer supply chains in over 125 countries. Headquartered in Bors, Sweden with offices in Boston, London and Pune, our list of clients is impressive and includes iconic brands renowned for supply-chain innovation and effectiveness.
www.centiro.com

CMC

CMC is a KKR Global Impact Fund Company that helps retailers and 3PL to optimise their fulfilment process through the multi award winning right sizing technology. Our ambition is to be the go-to partner for sustainable packaging solutions and the enablers of a Zero Waste and Net Zero Carbon future.

Geek+

Geek+ provides one-stop robotic solutions to enhance efficiency for users in the logistics field and warehouse management. Largely perfecting the warehouses storage and simplifying steps in order fulfillment, it also brings productivity and cost savings to clients.

Over 70 successful cases and 7000+ units of robots working in some well-known enterprises warehouses, Geek+ is good at helping triple the workforce and has already been a leading provider in warehousing automation solution.

Geodis

GEODIS is a top-rated, global supply chain operator recognized for its passion and commitment to helping clients overcome their logistical constraints around the world. GEODIS provides its customers with comprehensive solutions enabled by its 41,000 employees, physical infrastructure and systems.

Locus Robotics

Locus Robotics intelligently coordinates human labor autonomous mobile robots to increase productivity quickly, cost-effectively, scalably. By collaborating with multiple LocusBots, associates reduce walking time increase work capacity, minimizing reliance on hiring in a tight labor market.

Paack

Set the new standard for ecommerce deliveries by enabling all consumers to receive parcels at their convenience when, where and how they want.

Savoye

SAVOYE is a global designer, manufacturer and integrator of robotic and automated solutions for intralogistics (distribution and production warehouses) and software for the supply chain (OMS, WMS, WCS, TMS). Savoye deploys in over 40 countries customized and scalable complete solutions to bring an answer to any type of processes : order picking (highly automated goods-to-person systems for light and heavy loads, conveyors ..), packing machines (case forming, closing), pallet automated storage

Asti

ASTI Mobile Robotics, is a mobile robotics engineering company dedicated to the studio, design, manufacturing, implementation and maintenance of AGVs intralogistics solutions (Automated Guided Vehicles).

With the widest AGV range in the market, ASTI MR is for the third consecutive year the leader in Europe manufacturing mobile robots, with more than 3.500 units already working in 17 countries.

At ASTI, we are industrial experts in processes, connectivity and support for our customers.

With the widest AGV range in the market, ASTI MR is for the third consecutive year the leader in Europe manufacturing mobile robots, with more than 3.500 units already working in 17 countries.

At ASTI, we are industrial experts in processes, connectivity and support for our customers.

BoxC

BoxC makes international e-commerce shipping simple and seamless with a focus on your customers experience. Protect your investment in branding, localization and customer acquisition.

Bpost

bpost, the Belgian postal operator is the ideal partner for all your B2C e-commerce deliveries.

We offer unique advantages and solutions, from fulfilment, transport and last-mile delivery to return management.

As undisputed market leader, bpost has earned the trust of Belgian consumers. We have the largest delivery network in Belgium, so our Belgian customers can decide for themselves where and when they pick up their parcel.

We offer compelling international services too. Landmark Global, bposts international business unit, guarantees fast, reliable delivery across the globe.

Our activities range from last-mile delivery to complete end-to-end solutions. All built on state-of-the-art technologies developed in-house and solid commercial advice that helps our customers sell their products to millions of consumers worldwide.

bpost, the Belgian postal operator is the ideal partner for all your B2C e-commerce deliveries.

We offer unique advantages and solutions, from fulfilment, transport and last-mile delivery to return management.

We offer compelling international services too. Landmark Global, bposts international business unit, guarantees fast, reliable delivery across the globe.

Colis Prive

Colis Priv specializes in home and relay parcel delivery within 24 to 48 hours. A major player in the last mile, Colis Priv offers a service that includes the collection of packages from e-merchants until final delivery in France and internationally.

Colissimo

Colissimo is present everywhere, everyday, to support your development, wether you are e-merchants or retailers, small-sized companies or international groups. Our services are proof that expert delivery live up to expectations in terms of fluid, dynamic and enriched customer experience.

Cycleon

Cycleon manages returns; whether they are sent back from consumers or retailers directly. Through our global solutions, we help renowned brands.

Together with our clients we create the best possible return experience by optimizing each step in the customer journey. Returns Management is a critical part of your business and leveraging the opportunities in returns management requires a smart partner with a scalable solution.

Cycleon manages returns; whether they are sent back from consumers or retailers directly. Through our global solutions, we help renowned brands.

Ferag

Ferag AG is a family-owned Swiss company specialized in the development and manufacture of conveying, sorting and processing systems in the graphical industry and direct mailing, as well as total material handling solutions across all industries.

GreyOrange

GreyOrange provides AI-driven software and smart robots to modernize fulfillment operations for companies running eCommerce, omnichannel and store replenishment distribution centers. With 16 patents granted GreyOrange is the leader in Fulfillment Orchestration, Machine Learning AI-Powered Robotics.

Hermes

Hermes is one of the UK's leading consumer delivery companies, successfully delivering more than 400 million parcels a year on behalf of Europe's leading retailers. It has experienced double-digit growth for the last 7 years, consistently reinvesting into its infrastructure, tech and people.

IMX

IMX, delivery partner of European e-retailers, offers the widest range of home delivery solutions.IMX gives access and process at the best prices the most efficient solutions for international delivery, thanks to its unique worldwide network of private and postal partners.

Landmark Global

Landmark Global is a logistical company, specialised in B2C international ecommerce deliveries.

We are the international division of bpost, Belgiums national postal operator.

Through our extensive distribution network of postal and non-postal partners, we guarantee a meticulous last-mile service in more than 220 countries with short transit times at highly competitive tariffs.

From delivery to global fulfilment, we offer a one-stop ecommerce solution that best suits your needs.

Landmark Global is a logistical company, specialised in B2C international ecommerce deliveries.

We are the international division of bpost, Belgiums national postal operator.

From delivery to global fulfilment, we offer a one-stop ecommerce solution that best suits your needs.

Metapack

Metapack is the trusted eCommerce delivery platform that enables the worlds leading eCommerce retailers and brands to provide a differentiated and personalised experience to their customers.

From delivery options to tracking and returns, Metapack provides a single point of integration to over 490 carriers and 5,500 services from around the world.

With unparalleled scalability and consistent reliability, the Metapack platform manages

over one billion transactions each year.

Metapack is a wholly owned subsidiary of Stamps.com

Metapack is the trusted eCommerce delivery platform that enables the worlds leading eCommerce retailers and brands to provide a differentiated and personalised experience to their customers.

From delivery options to tracking and returns, Metapack provides a single point of integration to over 490 carriers and 5,500 services from around the world.

With unparalleled scalability and consistent reliability, the Metapack platform manages

over one billion transactions each year.

Metapack is a wholly owned subsidiary of Stamps.com

Modula

Our production facilities are fitted out with the latest production line tooling, picking stations, anthropomorphous robots and welding and laser cutting stations. All are real examples of a digital factory using lean manufacturing principles, equipped with Automated In-Line Production

Mondial Relay

Mondial Relay is the specialist of parcels delivery since mort 20 years in France, Belgium, Spain, Netherlands, PortugalWe propose the larger offers for the delivery parcel to pick up points, drive, home, lockers in Europe (15 European countries and 58 000 pick up points). Join our 90 000 e-retaillers.

nShift

nShift is the global leader in cloud delivery management. Make deliveries frictionless for you and your customers.

Packeta

Packeta provides cross-border eCommerce and shipping solution in the EU.

Packeta is one of the leading logistics providers in Central and Eastern Europe. Thanks to its well-situated depots, pick-up points and headquarters in the whole CEE region, it is the best partner for delivery within the EU. Packeta provides services for almost 30 000 clients (including eCommerce platforms, fulfilment companies, retailers and e-shops).

Packeta provides cross-border eCommerce and shipping solution in the EU.

Pro Carrier

Pro Carrier offer a range of fully tracked global delivery options, supported by a choice of final mile delivery partners and backed up by smart and intuitive IT solutions, all of which gives our customers a service tailor made to enhance cross border ecommerce delivery.

Russian Post

The Russian Post is the national postal operator of the Russian Federation. For the European market, we offer a fast, realiable and easy entrance to the the Russian market through our three European HUBs (Berlin, London, Helsinki).

Scurri

Scurri connects and optimises your online ordering, shipping and delivery. Its a dynamic platform API designed to be simple, effective adaptable to your needs. Scurri adds value at multiple stages along the eCommerce journey: from helping get the purchase over the line in the basket, to selecting the most effective delivery option for each package, creating accurate labels, tracking the packages, and running analytics to deliver insight to support process improvement. Fuelled by the growth in online shopping in the UK and Ireland, Scurri was founded in 2010 and the technology now manages millions of parcel deliveries for ecommerce merchants including eBay, Vision Direct, Gousto, Gymshark and Ocado to name a few and are integrated with delivery partners such as UPS, Royal Mail, DHL, TNT, DPD, Yodel and many more.

Seven Senders

Seven Senders is the leading platform for international e-commerce delivery, with a comprehensive network of prime carriers to provide you with the best offer on the market.

Shopopop

We answer the last mile issue with sharing economy allowing stores to deliver within 3 h even in rural areas.

Shopopop is often recalled as "Blablacar for lastmile delivery".

Our community delivers groceries and more on their daily commute, it's not their job neither a self-employed activity.

We answer the last mile issue with sharing economy allowing stores to deliver within 3 h even in rural areas.

Shopopop is often recalled as "Blablacar for lastmile delivery".

Our community delivers groceries and more on their daily commute, it's not their job neither a self-employed activity.

Urb-It

Urb-it is Swedish tech start-up offering a unique, eco-labelled delivery service. Through its powerful technical platform and intelligent operational model, Urb-it mission is to provide sustainable delivery solutions that exceed customer expectations. Operating in London, Paris, Stockholm and Gothenburg, the company serve more than 15 million residents, and are expanding rapidly.

ZigZag Global

ZigZag Global is a software solution to help ecommerce retailers manage returns domestically and globally. Clients include Superdry, Selfridges, Topshop, GAP, Farfetch and many more. Whitelabel platfrom available for carriers.

ZigZag's mission is to help retailers become more sustainable whilst cutting costs by up to 57% and improving the speed of customer refunds by getting stock back in the supply chain more quickly. Integration from just 1 hour into Shopify, Magento, Salesforce and SAP.

Austrian Post

Austrian Post is the leading logistics and postal services provider in Austria. Its main business activities include the transport and delivery of letters, direct mail items, print media and parcels. The branch network of Austrian Post ranks among the largest private customer networks in the country, offering postal, banking and telecommunications products. Moreover, Austrian Post is also represented by subsidiaries in eleven European markets.

B-Stock

B-Stock offers the worlds leading auction platform for returned, excess, and other liquidation inventory. Our platform sets up an online auction dynamic where retailers and manufacturers can sell directly to a diverse base of approved business buyers; this drives greater demand, higher pricing and a faster sales cycle, while maintaining the control you need. By applying our auction strategy and data, the worlds largest retailers, along with hundreds of other businesses, are attaining the highest pricing possible for secondary-market merchandise across all categories, conditions, and quantities. To become a part of the worlds largest network of liquidation marketplaces, please visit: bstock.com.

Bringg

Bringg is the worlds leading delivery orchestration platform, providing enterprises with the most efficient way to manage their complex delivery operations. Some of the most well-known brands, including Walmart, Coca-Cola, AutoZone and Panera Bread, are already gaining clear strategic value from our powerful SaaS platform which offers the real-time capabilities they need to achieve logistical excellence across their delivery ecosystem.

CCD Logistics

CCD Logistics offers complex supply chain solutions for the on- and offline retail industry. From ex works factory up to delivered into the shop or the end consumers doorstep. Including value added services for small and midsized companies.

Digital River

Digital River is an experienced global ecommerce enabler for established and fast-growing brands. Our Global Seller services include payment processing, tax remittance, fraud prevention, compliance, and logistics, all accessible with a single integration.

Dispeo

Dispeo is a major player in logistics, leader in the preparation of e-commerce orders in France.

Emirates Post

The designated postal operator of the United Arab Emirates. Unique flexible access to the UAE population and the wider region.

The UAE and especially Dubai are well known as the key logistics gateway not only to the Middle East but a crossroads between East and West. Using Emirates Post as an e-commerce partner brings advantages in speed, transparency and cost effectiveness.

The designated postal operator of the United Arab Emirates. Unique flexible access to the UAE population and the wider region.

Exelot

Exelot provides and end-to-end shipping delivery solution over Exelot digital platform: From Pick up and freight, to fulfillment, customs clearance, DDU/DDP, all methods of delivery, full tracking and reports. Service and rates are in the sweet spot between postal service and express carriers.

Fastway

Our services include international and domestic express delivery and returns solutions, predominantly in the e-Commerce space. Our partnership with Manifests Ireland means we have become one of the largest Customs Brokers in Ireland, ensuring goods flow freely between Great Britain and Ireland.

FulfillmentTools

Fulfillmenttools offers easy-to-use, innovative, modular, cloud-based software solutions. Our platform connects store networks and eCommerce, supporting all processes digitally - from the incoming order to shipping or handover to the customer, including returns.

Gaash

We are a logistics service provider for all services required for cross boarder parcels from the minute of arrival to Israel. we clear custom and deliver ( including repacking if needed) we also offer return solution including grading.

GBS Broker

GBS focuses on B2C B2B import and export to/from Russia. We can clear your goods (1 day average) and deliver them to a PUDO/locker (over 35.000 points) or to door. We can provide you with an end-to-end solution with pick up at your warehouse, freight, customs clearance and last mile delivery

Gophar

Gophr is a delivery tech company thats reimagining the same day delivery to make it work better for everyone involved; more efficient for businesses, more convenient for their customers, and more profitable for couriers.

Hardis

Hardis Group, a leading Independent Software Vendor in the logistics business, is committed to transform companies supply chain. Its Reflex software suite optimizes companies operations in warehouses, factories and stores by implementing a reliable, efficient and agile logistics execution. Deployed in over 1000 sites around the world, Reflex WMS helps manufacturers, distributors and logistics providers to meet their e-commerce and omnichannel challenges.

Innova

Innova Group is one of the most important private company in the north of Italy: our core business is corrugated packaging from reels to the final packaging solution.

We care about our customers supplying boxes, trays, wraps and expo boxes, display in flexo and offset printing technlogy.

Innova Group is one of the most important private company in the north of Italy: our core business is corrugated packaging from reels to the final packaging solution.

We care about our customers supplying boxes, trays, wraps and expo boxes, display in flexo and offset printing technlogy.

Inpost

InPost is a leading out-of-home ecommerce delivery company, changing online shopping behaviour to create greener communities and more sustainable deliveries by reducing last mile journeys and emissions.

Instabox

Our network of parcel lockers enables the fastest delivery in the industry. With customer service that goes beyond and technology that ensures next level logistics, analytics. Our customers increase revenue and loyalty by trusting us with the entire logistics chain, from the warehouse to consumer.

ITinSell

ITinSell provides multi-awarded Saas solutions for the E-logistics sector since 2008. End to end consumer centric management of delivery from click to possesion, including returns. Suite includes labelling, tracking, branded customer communications, returns and BI analytics to measure performance.

KBRW

Kbrw is a SaaS company who helps complex businesses manage the whole life cycle of an order and fulfil customer promises across all business channels. Our highlight solutions such as Order Management System, Warehouse Management System or B2B commerce solutions are deployed in various sectors.

Livejourney

Livejourney is a B2B tech start-up with a SaaS solution. 5 years old, based in Paris, France and in the US, 17 employees, raised 2M in seed in March 2020. Focus on Processes Analytics, Data Science Project, Predictive solution and Operational software.

LM Group

LMGroup's development solutions focus on industrial and technical innovation. Our first objective is the success of the customer. The main products are related to equipment for industrial automation and robotization. LM has also integrated LMS, which provides 24/7 after-sales services.

Lox

At Lox, we have the mission to make logistics transparent.

Every day 1.3M shipments are being incorrectly invoiced on the European Market. Lox is here to solve exactly that! Lox is a SaaS that effortlessly audits carrier invoices and makes sure the overbilled shipments are refunded by your carrier.

At Lox, we have the mission to make logistics transparent.

Meest

Meest is a postal logistics group of the companies founded in 1989 in Toronto. Today Meest is a global postal logistics company with own offices and logistics hubs in more than 30 countries. Core services are driven to international courier and package delivery as to e-commerce solutions.

Modepack

MODEPACK is a well-known manufacturer of sustainable eCommerce, Courier, and Security Packaging. With our versatile expertise, from recycling and extrusion to design and production, we create complete solutions for every packaging need, from corrugated boxes to the poly mailer.

Mondi

Mondi is a global leader in packaging and paper, contributing to a better world by making innovative packaging and paper solutions that are sustainable by design. Our business is fully integrated across the value chain - from forests and paper production to manufacturing plastic paper packaging.

MPO

The MPO platform helps hundreds of Brandowners, Wholesalers, Retailers and Logistics Service Providers, as well as millions of end customers, benefit worldwide from more service options, faster delivery, reliable performance, nd lower costs. A full flex OMS, SCV and TMS all in one cloud platform!

MyParcel.com

We simplify shipping; making it faster and easier for Enterprises to scale their business to other countries and markets. MyParcel.com is founded by the same founders of MyParcel.nl, which was acquired by Dutch postal giant PostNL. Being marketleaders in the Benelux (+20.000 customers), helped us gain the needed experience to develop the new standard in Enterprise shipping with MyParcel.com

OneStock

OneStock offers a customer-centric Order Management System (OMS), enabling a unified view of stock (warehouses, stores), order orchestration rules and store fulfilment operations.

Our solution enables retailers to implement services like Ship From Store, Order in Store, unified Click Collect...

OneStock offers a customer-centric Order Management System (OMS), enabling a unified view of stock (warehouses, stores), order orchestration rules and store fulfilment operations.

Our solution enables retailers to implement services like Ship From Store, Order in Store, unified Click Collect...

Onfleet

Onfleet is a last mile delivery software platform. Their operating system for last mile delivery helps businesses with everything from route optimization and dispatching to real-time driver tracking, proof of delivery, customer communications, comprehensive analytics, and more. Through Onfleets simple, intuitive web dashboard and driver apps (iOS and Android), the company powers millions of deliveries per month for thousands of companies around the world.

Ontruck

We are the leading digital transportation company that offers the most efficient and low-carbon solution to move freight. We provide our customers with regional LTL freight services in Spain, France and the Netherlands.

OPEX

OPEX Corporation is a dynamic, global warehouse automation solution supplier with an eye on the future. We build modular, flexible, robotic solutions that help our clients improve workflow to meet the needs of their customers.

ParcelLab

We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 500+ brands worldwide, including IKEA, Bose, Puma, Farfetch and Nespresso.

Parcel Perform

Parcel Perform is the leading carrier-independent delivery experience platform for retailers and their end-customers covering 600+ logistics carriers worldwide.

We provide customizable branded tracking pages and delivery notifications in 30+ languages, an intuitive customer service dashboard for parcel queries and real-time analysis of carrier performance to help leading global brands create exceptional delivery experiences

Get in touch to learn how we support enterprise clients including Zalando, Wayfair, Decathlon, Nespresso, IZIPIZI, and Emma on their path to excellent CX logistics management.

Parcel Perform is the leading carrier-independent delivery experience platform for retailers and their end-customers covering 600+ logistics carriers worldwide.

Get in touch to learn how we support enterprise clients including Zalando, Wayfair, Decathlon, Nespresso, IZIPIZI, and Emma on their path to excellent CX logistics management.

Picavi

Picavi's Pick-by-Vision solution enables consistent visual guidance via smart glasses when picking goods in intralogistics. Numerous large, international companies from a wide variety of industries are already using Picavi products in their day-to-day business.

Pitney Bowes

Pitney Bowes is a global technology company that provides ecommerce solutions including fulfilment, delivery returns.

Pitney Bowes powers billions of transactions for clients around the world, including 90% of the Fortune 500, who rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics and APIs in the areas of ecommerce fulfilment, shipping and returns; cross-border delivery; and mailing.

Pitney Bowes is a global technology company that provides ecommerce solutions including fulfilment, delivery returns.

Qapla

Qapla' is the platform that simplifies shipping management and unleashes the marketing potential of communication about delivery. It's the Software as a Service that connects carriers systems, eCommerce websites and marketplaces in one place and produces new sales starting from tracking.

Qapla' supports +150 international carriers and manages more than 1 mln shipments per month for retailers like KIKO, Tannico, Moschino, PUPA, Brosway, Sodastream, to name a few.

The advanced editor for delivery notifications increases customers' retention and revenues during post-shipment process.

Qapla' supports +150 international carriers and manages more than 1 mln shipments per month for retailers like KIKO, Tannico, Moschino, PUPA, Brosway, Sodastream, to name a few.

The advanced editor for delivery notifications increases customers' retention and revenues during post-shipment process.

Sendcloud

Sendcloud is an all-round shipping platform that connects to 80+ shop systems and carriers. We use automation to simplify label creation, tracking, returns, picking packing, and much more.

Sending

Sending is a transport, logistics and e-commerce specialized company. With a fleet of more than 1.0000 vehicles, we offer coverage in Spain, Portugal, Andorra, Ceuta, Melilla and the island service in the Canary Islands, Balearic Islands and Azores. With a wide range of personalized services depending on the needs of the client.

StoreShippers

StoreShippers is the leading solution in fast and sustainable delivery for retailers on a global scale. We combine the largest ship-from-store network, managed logistics (darkstores) and smart technology to deliver the ultimate omnichannel customer experience. One centralised urban logistics platform enabling you to reach 82 million customers.

Swisslog

Swisslog delivers data-driven robotic solutions for your logistics automation alongside reliable, modular service concepts. Collaborating with forward-thinking companies, we are committed to setting new standards in warehouse automation to provide future-proof products and solutions.

Swiss Post

Swiss Post operates in the communication, logistics, retail financial and passenger transport markets. Within the communication market, its services include delivery of letters and newspapers, direct marketing, and information and document solutions. In logistics, it operates in Switzerland and internationally as a parcels, courier and express service provider, and provides tailored and comprehensive logistics solutions.

Swoopin

Swoopin is a top technology company global provider of sustainable transportation and urban delivery services, with a highly integrated network of people, technology and urban physical assets.

Verteego

Verteego is a unique sales forecasting and simulation platform that enhances the decision-making capabilities of supply chain and marketing teams with intelligent recommendations to automate inventory, promotion, pricing and assortment.

Via Logistics

Via's platform offers an end-to-end cloud-based solution that manages drivers, vehicles, and deliveries, giving our partners full control and visibility over their on-demand and next-day delivery operations ultimately increasing customer satisfaction, efficiencies and environmental sustainability.

Woop

Founded in 2018, Woop is a one-stop-shop for last-mile logistics, giving access to all the delivery solutions with a single set of APIs. Woop has launched a technological platform that identifies and optimizes all existing delivery solutions in order to bring brands closer to their customers, wherever they are. Woop boosts customer experience and loyalty, as well as operational efficiency for the brands, providing them with new local delivery options (ship-from-store/warehouse/hubs, mutualised drive, click and collect, etc.).We collaborate with the leading retail brands in France and worldwide.

Yandex

Yandex is leading tech company in Russia with wide range of B2B and B2C services. With it's last-mile delivery management platform Yandex.Routing it helps businesses from retail, e-commerce and courier service providers to find the right balance between logistics costs and customers happiness.

Zencargo

Zencargo is the fastest growing UK Freight Forwarder. It combines cutting-edge technology with world-class customer service to enable businesses to transform their supply chain into their competitive advantage.

RETAILERS Some kind words

Our DELIVER flagship event will took place in Amsterdam on October 6+7 2021 with a virtual edition on October 4-15 2021. DELIVER 2021 brought together 1,000 decision-makers and included industry leading content through our DELIVER Retailer Led Masterclasses and Sponsor Led Interactive Workshops. Retailers join upon invitation and benefit from a personal VIP package. Retailers can also join our League of Leaders which offers a unique opportunity to network with their peers throughout the year in order to share best practices and challenges.

Request Invite Guest List MEDIA ASSOCIATIONS

DELIVER is covered by Europe's leading media in e-commerce and logistics and supported by major e-commerce associations, reporting on two incredibly buzzing days filled with innovations announcements, technology showcases and best practice sharing.

Press Review Press Release Media ECN - E-Commerce Nation Ecommerce News Forbes JDN - Journal Du Net Packaging Europe Retail Gazette The Times Cross-Border Magazine Logistik Watchblog Maddyness Onlinehaendler News Packaging News Parcel Monitor TCE Magazine Touchpoints CEP Research Ecommerce Mag Ecommerce News Logistica Management Logistica Moderna Logistiek.nl mind RETAIL Poslovni dnevnik Supply Chain Movement Voxlog VerpakkingsManagement Associations Adigital Assodigitale Global Retail Alliance Händlerbund IMRG Labs Of Latvia Netcomm Retail Excellence Startup Sesame Thuiswinkel UKWA - United Kingdom Warehousing Association WIL - Women In Logistics BeCommerce ECom.lu European Startup Prize for mobility IORMA NAMO Svensk Handel Verkkoteollisuus Abcomm ACEPI APEK BdKEP E-commerce Hrvatska E-commerce Polska GRECA SAEC Shoppers Mind SVTH VIRKE

CEP Research

Ecommerce Mag

Ecommerce News

Supply Chain Movement

Voxlog

Packaging News

Packaging Europe

Logistica Management

Maddyness

Forbes

Logistik Watchblog

Onlinehaendler News

Retail Gazette

Logistica Moderna

ECN - E-Commerce Nation

JDN - Journal Du Net

TCE Magazine

Cross-Border Magazine

mind RETAIL

Parcel Monitor

The Times

Logistiek.nl

Touchpoints

Poslovni dnevnik

Ecommerce News

VerpakkingsManagement

ACEPI

Adigital

APEK

BeCommerce

ECom.lu

E-commerce Polska

GRECA

Händlerbund

Verkkoteollisuus

NAMO

Netcomm

SAEC

Shoppers Mind

Svensk Handel

Thuiswinkel

VIRKE

IORMA

Abcomm

E-commerce Hrvatska

SVTH

BdKEP

European Startup Prize for mobility

Retail Excellence

Assodigitale

IMRG

Labs Of Latvia

Global Retail Alliance

Startup Sesame

UKWA - United Kingdom Warehousing Association

WIL - Women In Logistics

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DELIVER 2021, our flagship event inAmsterdam on 6-7 October 2021 and Digital 4-15 October,continues to gather the elite of the industry exploring the latest trends and innovations and enabling participants to build long-lasting relationships with their best suited peers through our renowned matchmaking platform and our groundbreaking one-to-one meeting structure. DELIVER 2021 will include both our premium one-to-one networking services as well as our beloved masterclasses and interactive workshops. Stay tuned for more information on our conference program for DELIVER 2021.

SCHEDULE SPEAKERS TABLE TALKS INTERACTIVE WORKSHOPS RETAIL LEADERS MASTERCLASSES AWARDS

Stay tuned for new information on our 2021 conference program for DELIVER 2021 in Amsterdam and Digital, including an extensive blend of pre-selected business meetings, inspiring masterclasses about the future of retail and logistics, interactive and operational breakout sessions and technology showcases.

6th of October 2021 08:00 - 11:00 - Transfers from Airport 11:00 - 12:00 - Masterclass 1 12:00 - 13:00 - Cocktail Lunch 13:00 - 19:00 - One-to-one meetings Breakout Sessions 19:00 - 20:00 - Masterclass 2 20:00 - 23:00 - Networking Dinner and Table Talks 23:00 - Transfers to hotels 7th of October 2021 08:00 - 09:00 - Transfers from hotels 09:00 - 10:00 - Masterclass 3 10:00 - 12:00 - One-to-one meetings Breakout Sessions 12:00 - 13:00 - Cocktail Lunch 13:00 - 15:00 - One-to-one meetings Breakout Sessions 15:00 - 15:30 - Awards Ceremony 15:30 - 16:30 - Masterclass 4 16:30 - Transfers to Airport

DELIVER 2021,our flagship event on October 6+7in Amsterdam, with our Digital version running from October 4-15,will include both our premium one-to-one networking services as well as our beloved masterclasses and interactive workshops.

View
More Valentino Soldan - Head of Logistics | Benetton Group

Valentino Soldan, Business Administration degree at "Ca foscari" University in Venice, 53 years old. For 12 years in Benetton Group in different roles, now Head of Logistics. Previous experiences in Automotive sector, Air conditioning and White Appliances. In Benetton inbound process and outbound process worldwide are under his responsibility. In charge of fullfilment process for B2B and B2C flow too. His logistics knowledge enriched with implementation of TMS and WMS systems.

Member of the Board of Logistics Master IUAV University - Venice.

View
More Amy McNamara- Head of Operations| Boohoo View
More Sven Schuhardt- Head of Logistics| Emma- The Sleep Company

Sven found his passion for Logistics and holistic Value Stream Management during several internships at automotive OEMs while he was studying Industrial Engineering at the University of Karlsruhe.

After gaining 10+ years of experience in various Logistics and Lean Management roles in the production industry and retail business in Germany, China and the US, he joined Emma last October. With his global team he ensures Emmas steep growth in volumes and revenue and strives for a scalable logistics set-up consisting of the right people, processes, systems and partners, so customers choose Emma products also because of an excellent logistics that fulfills their requirements and generates customer experience.

View
More Kelly Lees- CEO| Meri Meri

Kelly Lees is driving the omnichannel transformation of children's luxury brand, Meri Meri. Kelly has over two decades of experience accelerating ecommerce and digital strategies and building omnichannel teams for global consumer brands (ie AOL, Microsoft, Nike, Viacom), P.E. backed companies (ie Dr Martens, Jack Wills) and early stage startups that operate in the areas of fashion, travel, and edtech (ie, Meri Meri, Trip,com, Fire Tech Camps, Rootopedia). Kelly has an MBA from The Wharton School and invests in female led businesses.

View
More Andrey Busk - VP of Business Development | NA-KD

Andrey Busk is an experienced business leader with background from operations, business development, strategy consulting, and MA. For the past 3+ years, Andrey has quickly rosen through the ranks of NA-KD to become VP of Business Development and is part of the group management team. Andrey has been instrumental in building NA-KD's post-purchase experience including global last mile deliveries, returns, fulfillment, and customer service - which he is excited to share with rest of Deliver attendees.

View
More Jennifer Nelen - Partner | PwC View
More Han Sterk - Director Buying, Merchandise Logistics | van Haren

For the most of my career Ive been working in Retail in various roles. Through my work Ive always been involved in moving the industry forward, by adapting to change and creating new opportunities. After building up Dutch Menswear company Only for Men, through roles in sales, logistics, buying, marketing and in the last years being responsible as Retail Director, I worked for Hugo Boss as the Head of Retail for the Benelux. From there I moved forward as being responsible for the buying and logistics for vanHaren Schoenen, part of the Deichmann Group.

Having learned about retail through multiple family run businesses and adding to that detailed knowledge about the digital age, my work consists of a mix between old and new values. I strive for perfect teamwork based on mutual set goals. To create the best team possible within vanHaren in my disciplines is now my biggest goal.

View
More Darach Ellison - Strategy and Operations Director | Rakuten

Darach is a Professionally qualified Finance professional certified globally with CPA, CIMA, CGMA AICPA. As an undergraduate he attained a masters degree in logistics and engineering and has worked across a broad range of companies from early stage start-ups, to private Equity all within the Ecommerce Fintech sector. All in all he comes with 20 years experience within Ecommerce industry. Currently Operating as the Interim CFO and Strategy Director for EU Ecommerce at Rakuten and leading the regional logistics initiatives.

View
More Maria Timofeeva - Chief Product Officer | Vprok.ru Perekrestok (X5 Retail Group)

Maria built her career with KASSIR.RU, 220 Volt, Pizza Hut companies; was among event-managers of Black Friday, Cyber Monday and the St. Petersburg International Economic Forum.

Since 2019 Maria is the Head of Product in the marketplace Perekrestok Vprok (X5 Retail Group). We have created IT and product teams from scratch under the supervision of Maria. Today there are 44 product managers and designers as well as 145 developers. Maria's team has launched more than ten products, including a new mobile app, an updated website, an updated app for couriers, express delivery app (order batching in stores), telemetry, routing, CRM, a promo module, A/B testing, parcel pickup stations, B2B services, product corners. In addition, Maria's team developed a mobile app in 4.5 months at the height of the pandemic.

In 2020 thanks to her team, Vprok.ru Perekrestok won the Retail Week Award in the nomination of IT Product of the Year. Moreover, the mobile app was also highly estimated with several prestigious awards, including Tagline.

View
More Lola Ruiz - Group Shipping Project Manager | Photobox
Photobox Group is Europes leading digital consumer service for personalised photo products and gifts under the brands Photobox, Hofmann and PosterXXL brands. Whether it's a birthday, Christmas, Valentines Day, Mothers Day, holiday or any day, we understand these arent just your photos, theyre your treasured moments. Thats why every part of the experience, from website to factory to front door, is designed to delight.
View
More Rukmini Glanard - Executive Vice President, Global Sales, Services Marketing | Alcatel Lucent
Joining the company in 2016 as Senior Vice President EUNO Region, Rukmini Glanard now heads the sales, services, and marketing organisations for Alcatel-Lucent Enterprise worldwide. Her passion for innovation, coupled with a deep understanding of business strategy and go-to-market, has helped her drive the transformation of the teams she has been leading since 2019.
Rukmini has successfully led her large multicultural team through challenging times to achieve growth results, through building sustainable partner relationships, always focused on customer experience and needs. Rukmini believes in empowering people to achieve their potential; she is the sponsor of ALEs Together program, promoting diversity and inclusion and has recently initiated a mentoring program to help colleagues succeed.
Rukmini is always a clear and direct communicator and is an experienced keynote speaker.
Prior to joining ALE, Rukmini served as Vice President of Communications and Infrastructure Solution Line at Sita, the IT provider for the air transport industry. She held executive positions at Orange Business Services in International Business Operations Global Communications Services and Sales and Marketing Europe.
View
More Rasheed Mohamad - Executive Vice President, Global Operations | Alcatel Lucent
Rasheed Mohamad joined the Alcatel-Lucent Enterprise Executive Management Team in 2017 taking the lead of key business processes such as new product introduction, demand planning, order management, supply chain and procurement. In 2020 he expanded the scope of Global Operations by incorporating the business technology and quality functions. His goal is to create the highest level of efficiency within the organisation to support customers.
As the sponsor of the ALE #GoGreen program Rasheed is committed to finding new technologies that contribute to protecting our natural capital, building sustainable cities, and limiting global climate change.
Rasheed has over 20 years of experience in the telecommunications industry. Prior to his current role, he was the head of Business Operations for the ALE Network Business Division and held various management roles in RD, Program Management and Process Budget management.
View
More Hans Franck - Director Mechanics | Bol.com
I have more than 12 years of experience in Asset Performance Management in different organizations, industries and countries. With my background in Asset Performance Management and Innovation Science I feel right at home at bol.com. I enjoy combining technology, software, process and equipment to continuously improve performance. Some of my favorite topics are FMECA, OEE, BBQ and Predictive Analytics.
View
More Sarah Murray - Supply Chain LD Head - EU | Wayfair
Originally from Northern Ireland, Sarah moved over to mainland UK when she studied for her Masters in Medical Engineering. Over the past decade Sarah has had a variety of roles across several major Companies including J.P Morgan Chase, Aldi and Wayfair. Until more recently Sarah's roles have always been more Operationally minded but she has always had a passion for Learning Development and states she has always had training as a focus of every team she has been a part of. Sarah has recently transitioned over from a Senior Operations Role at Wayfair to a Senior Training role, setting up a brand new Training department for Wayfair Supply Chain here in the EU. As is that wasn't enough, Sarah has several other non profit positions working as a Mentor for the Girls Network Charity and as a Police Cadet Leader in the West Midlands as she is keen to share her learnings and use her experiences to give back to the local communities to promote learning development in young adults.

During our renowned retailer led Table Talks sessions, retailers get the chance to discuss and exchange ideas about topics crucial for their business operations.
Stay tuned for the new DELIVER 2021 Amsterdam schedule and below, you can find CONNECT 2021s Table Talk Sessions!
View
More SITMA- How to improve the sustainability of ecommerce packaging
In a constantly growing market, its not surprising that one of main concerns among customers is the potential threat to the environment due to increased packaging demand. Choosing the right type of packaging and the technological partner is no longer a stylistic choice, but more a responsibility. What are the levers we can use to improve the sustainability of the packaging? Materials? Sizes? Automation? We want to talk about different solutions and the importance of combining multiple needs.
View
More Live Journey- Unlock capacity to predict your Supply Chain
Discover how Predictive Process Mining made and powered by Livejourney can help you to maximize your productivity.
Process Mining is a technology used to analyze business processes based on a reading of transactional events (order placing, payment confirmation, etc.) recorded in business applications. This approach revolutionizes the supervision and continuous improvement of processes. Its implementation generally leads to a 15% to 30% reduction in production times for the targeted process.
View
More Manhattan Associates- Driving profitable revenue from your Omnichannel strategy
Retailers have shown that there is a strong correlation between omnichannel fulfilment maturity and margins. This has been backed up by a recent IHL survey which found retailers that optimise digital customer journeys see substantial improvements in their margins. However less than 30 percent of the retailers surveyed have actually optimised these processes. During this Table Talk you can discuss the optimisation of omnichannel fulfilment with peers, share experiences and learn from each other
View
More ZigZag- What makes a good returns policy?
We conducted the most extensive study in consumer attitudes to returns.
We wanted to understand how consumer opinion has been evolving following the explosion of online shopping, so we decided to conduct the most extensive study in consumer attitudes to returns from their role in the buying decision to return methods; we wanted to get under the skin of consumer frustrations and preferences and whether they really do care about going green.
View
More Spring GDS- Sustainability in cross-border deliveries
Cross-border deliveries generate CO2. Creating a more sustainable supply chain together, is more important than ever!
When doing cross-border deliveries, CO2 emissions can often not be avoided. By working together on a sustainable supply chain, carbon emissions can be prevented. Please join our Green community to share your thoughts and to learn more on what can be done to make Cross-Border deliveries more sustainable. With sustainable cross-border deliveries, Ecommerce has a bright future ahead.
View
More Geek+- Micro fulfilment automation for e-commerce and retail
Micro fulfilment automation allows e-retailers increasing goods' delivery efficiency by reaching customers in few hours.
Companies in every areas of retail are facing e-commerce fulfillment pressures. Due to the Covid-19 pandemic, consumers have changed buying channels and e-commerce has taken over retail sales. New challenges arrived to logistics: labor availability, fast delivery, lack of warehouse space, etc. Micro fulfilment automation allows retailers to increase delivery efficiency of goods by reaching customers in few hours, using the smallest warehouse sizes and lowest human resources.
View
More Opex- Increasing Productivity with Automated Sorting
For many organizations, effective supply chain management impacts cost, service level, and quality.
Distribution centers are evolving to meet consumer expectations for fast shipping and delivery. Sorting items is one of the more labor-intensive and expensive processes involved in filling an order.
This session will examine the how the OPEX Sure Sort sorting system can automate various sorting processes including: eCommerce orders, store replenishment, reverse logistics, cross-docking, and more!
View
More parcelLab- Why is post-sales experience still broken and how to fix it?
Even the largest online retailers fail to create the post-sales experience their customers expect. Lets discuss why!
It turns out that despite the 10x growth of e-commerce over the past year, even the largest online retailers still fail to create the experiences their customers expect post-sales.
In this discussion we will focus on:
- most critical issues of post-sales experience
- how retailers and brands across the world manage their post-sales customer experience
- what you can do right now to enhance your customer experience and delight your buyers
View
More Beumer- How to prepare your warehouse for eCommerce growth?
The pandemic accelerates the shift to online retail, therefore smart combinations of people and technologies are needed
Let's talk about how you can upscale your existing warehouse to cover the increasing order fulfilment demands and at the same time the amount of returns. How can a system be designed for the uncertainty of the future and the volatility we see every day? What is the right mix of automation and manual handling? How can you combine two distribution channels in one operation? We want to talk about different solutions and the importance of the right equipment and software.
View
More GreyOrange- JYSK - Managing peak season fulfilment with Goods-to-person
Learn how our customer Jysk transformed their ecommerce busines using a GreyOrange solution to be prepared for peaks.
Please join us in this interactive, digital table discussion with GreyOrange customer Jysk. Mogens Futtrop, Logistic Development and Controlling Manager, Nordic Region at Jysk has kindly agreed to share some details and learnings about their business transformation project, enabling them to ramp up their ecommerce at any rate, being prepared for peaks as needed.
View
More Lil Packaging- Ecommerce packaging perfection; SURF up environmental gain
S.U.R.F. UP (Sustainability Unboxing CX Returns Faster) your ecom packaging to grow faster than 16% ecom average
Here at Lil we are on a mission to eradicate plastics from Ecommerce. As part of that journey, SUSTAINABILITY is core. However if you then add in an enhanced UNBOXING experience, alongside reduced RETURNS and faster FULFILMENT then so many other primary benefits can be achieved. Our internet retailing brands are demanding so much more from their online shopping experience that its only right that we listen join us to share your expectations and we can all make a Lil difference!
View
More Seven Senders- Chances and Challenges in European Cross-Border Shipping
Learn what European online shoppers want and how your shipping strategy can take advantage of this.
In this session, you will learn:
- How you can increase customer experience and optimize your shipping by using local delivery solutions from a single source
- Which carrier is best suited to fulfill the customer requirements in the desired destination country
- How CO2 neutral shipping increases customer satisfaction and your business success
- How you seamlessly ship to the UK and not have to worry about Brexit
View
More Verteego- How AI will support a prescriptive supply chain strategy ?
How to benefit from predictive AI in your supply chain in order to boost your omnichannel strategy
The major challenge for innovative brands is to guarantee the right product in the right place at the right time at the right price in order to maximize customer satisfaction. How to anticipate demand more precisely? How can you detect early enough new customer behaviors in the ocean of data? Forecasting methods have been disrupted with the advent of machine learning smart predictive models. Thanks to AI, it is now easier to anticipate strategic flows to reach a prescriptive supply chain.
View
More Parcel Perform- Gaining full visibility on your last-mile operations
You pick which carriers to work with based on price and service levels, but how much transparency do you really have?
In this table talk, we will unite decision-makers in logistics and exchange best practices to gain full transparency on your last-mile operations. Real-time data is king, but current carrier reports are hard to compare, and excel sheets only take a retroactive approach. Let's discuss the data and BI tools you should have in place to successfully manage your last mile issues while they occur, and truly reflect your carrier's performance. Let data help you to pick the right partner for the future.
View
More Hai Robotics- Optimize e-com order fulfillment with case-handling robots
Autonomous case-handling robotic system helps companies to maximize storage and enhance picking handling processes.
Kiva-style GTP robots are now everywhere. However, they don't always meet users' expectations. In many cases, bringing the cases is more suitable than the whole shelf. HAI ROBOTICS Autonomous Case-Handling Robotic (ACR) system can dramatically optimize storage capacity 80% - 130% while increasing picking efficiency 3-4 times and delivering super-fast implementation. Find out the advantages of this innovative technology and how it can improve your business just like our customers DHL and Philips.
View
More Locus- Express Delivery: The next frontier for customer experience
Leveraging tech to enable same-day delivery and ensuring end-customer happiness.
Today, companies are realizing the upsides of enabling same-day slot-based deliveries as they can push loyalty programs and also enable up-sell and cross-sell. By leveraging logistic tech, companies can enable same-day deliveries and ensure end-customer happiness.
Lets discuss:
- What are the problems that need to be solved to enable same-day delivery?
- Is there resistance to adopting new technology? If so, why?
-How can technology play a role in enabling same-day slot-based delivery?
View
More Pitney Bowes- Secrets to using delivery as a driver of engagement
Shoppers love receiving packages; how can you use the delivery experience to keep them coming back?
With new customers now buying online, key to their retention is their experience of fulfilment. So, it is all eyes on delivery! Join us to learn how retailers are using delivery to drive engagement and loyalty. During this session we will discuss: how delivery models have changed; managing customer expectations on delivery; minimizing the risk of getting the delivery experience wrong; plans for final mile and delivery promise after lockdown; personalizing the delivery experience; and more.
View
More Zencargo- Supply chain agility in practice
Agility is a top 3 priority for 89% of supply chain practitioners right now. But how can you actually start putting it into practice?
Join us to discuss:
- What agility in the supply chain really looks like
- How to go from knowing there's a problem to doing something about it
- What you're doing to build in more agile options into your supply chains
*66 supply chain practitioners surveyed as part of Navigate 2021

During our DELIVER 2020 Interactive Workshop series, including case studies, rapid-fire debates and workshop studios, successful partnerships between retailers and their service providers were presented to demonstrate how participants can increase customer satisfaction, operate more efficiently and integrate new trends and innovations in their daily operations.
Stay tuned for information about DELIVER 2021!
View
More Manhattan - The Science Behind Fulfillment: Warehouse, Store, Road
October 8th 2020 (13:00-14:00)
Watch Manhattan's session on demand here.
It might not be rocket science, but the variables and dynamics in the supply chain require the application of machine learning to quickly process and execute to the expectation of the consumer and your bottom line. Optimising activities involving man machine is imperative to achieving efficiency and this involves science and the ability to compute quickly. Manhattan Associates expert Aykagan Ak shares his experience with some of the most powerful optimisation engines in the supply chain.
View
More Shipup - Leverage post-purchase experience to improve customer support and customer loyalty
October 8th 2020 (11:00-12:00)
Watch Shipup's session on demand here.
As unfair as it sounds, customer satisfaction and customer loyalty rely on your delivery performance. Learn how to optimize your post-purchase experience for higher retention and a quicker, more proactive customer support
View
More DS Smith - Circular Design Principles for e-commerce
October 8th 2020 (15:00-16:00)
Watch DS Smith's session on demand here.
Design is integral to the shift to a more circular economy. Together, our Design Innovation and Sustainability teams have created a set of Circular Design Principles that translate the Ellen MacArthur Foundation's circular economy model into packaging solutions.
View
More Packsize - Packaging Automation in E-Commerce Warehouses
October 9th 2020 (11:00-12:00)
Watch Packsize's session on demand here.
How JYSK gained productivity customer satisfaction with automated On Demand Packaging. Learn about what JYSK was facing and what has been achieved plus trends developments.
View
More Autostore- Redefining Retail Space to Enhance the Customer Experience
October 9th 2020 (12:00-13:00)
Watch Autostore's session on demand here.
One of the biggest challenges facing retailers today, is to meet the growing expectations of consumers; for increased collection/delivery options, faster delivery times, improved in-store experiences and a positive environmental impact. Redefining existing retail space can answer all of these challenges and choosing the right technology for this is key. AutoStore will share a new opportunity for retailers to redefine their existing retail environments, to improve consumer experience and result in a more efficient/profitable business model.
View
More Zencargo- Retail Supply Chain Lessons for a Post-Covid Economy
October 8th 2020 (12:00-13:00)
Watch Zencargo's session on demand here.
Join Zencargo as they outline the major opportunities and challenges within the supply chain and learn how technology can help your organisation achieve success.
View
More Geodis- Enabling Omnichannel: e-Fulfillment Network | Order Orchestration | Customer Delivery Experience
October 9th 2020 (10:00-11:00)
Watch Geodis' session on demand here.
Brands like yours are now setting aggressive online sales targets. More than ever before, you are selling directly to customers through your own website. This brings considerable advantages, such as a reduced dependency on Marketplaces, greater control over final e-Shoppers, and increased volumes. Butit also ramps up logistics and business hurdles.
View
More DPDgroup- Do you know that 70% of European e-shoppers expect that “Brands and companies have to be environmentally responsible”?
October 8th 2020 (10:00-11:00)
Watch DPDgroup's session on demand here.
Sustainability in the entire supply chain has become a major concern for e-shoppers.
More than ever, last mile delivery play a key role in this chain as our drivers operate in the heart of city centres, in front line with your customers.
Because you care and consumers care, lets share and discuss best practices and concrete actions that logistic partners can implement to improve daily urban life.
Driven by a zero-emission future, we will be pleased to debate, get your inputs and share together on how sustainable delivery can benefit your brand.
View
More Russian Post- Business Case ASOS and Russian Post – a successful cooperation out of Europe
October 8th 2020 (14:00-15:00)
Watch Russian Post's session on demand here.
In this debate, ASOS and the Russian Post are going to tell about their successful cooperation. Starting their cooperation in 2018 out of the UK and swithcing in 2020 to a direct cooperation out of Berlin. Both speakers will talk about the decision that led to this direct cooperation as well as the challenges on the way and the opportunities this strategic partnership offers. .
View
More ZigZag- How to handle rising return volumes as consumers shift online
October 8th 2020 (15:00-16:00)
Watch ZigZag's session on demand here.
eCommerce is booming. Whether through preference or necessity, consumers have broken the barriers previously preventing them from shopping online and realised the vast benefits available.
Return rates can climb as high as 50% for online clothing retailers, compared to 5-10% for purchases made in stores. Retails new digital-led norm of high eCommerce sales will therefore naturally increase returns volumes. With the rise of next-day and even same-day delivery, consumers expect the same fast, convenient, and often free service for their returns too.
ZigZags Al Gerrie will explore how to get the most out of your post-purchase experience. As an expert within this field, Al will walk retailers through how to reduce the cost, friction, and waste associated with returns, building customer loyalty and satisfaction in the process.

The DELIVER 2020 Retail Leaders Masterclasses program gathered on our online stage, global thought leaders from their respective fields, who are passionate about presenting their ideas and sharing their experience to inform and inspire their peers.
Stay tuned for information about DELIVER 2021!
View
More Retail Leaders Masterclass | Automation
October 8th 2020 (9:05 - 9:20)

Speaker: Joost Poelgeest - Logistics Director | Bol.com
When automation is at the service for both the business and operators; creating better working conditions
Automation creating value both for the company by increasing capacity, but also for worker with indeed by better working conditions. bol.com strongly believes that better working conditions will minimize staff turnover and thereby increase quality and so value for the business.
View
More Retail Leaders Masterclass | Omnichannel
October 8th 2020 (9:20 - 9:40)
Speaker: Antoine Rigaud - Operations Director | Le Slip Franais
How Le Slip Franais went from 100% of sales online to an omnichannel strategy?
Born digital in 2011, Le Slip Franais has since then opened a network of 22 stores in France. The company achieved this growth thanks to an omnichannel strategy with emphasis on the value created by the new customer journey
View
More Retail Leaders Masterclass | Sustainability
October 8th 2020 (9:40 - 10:00)
Speaker:Massimo Arioli - COO | Prnatal
Sustainable product offering and sustainable circular logistics
Childcare hard good products have a limited time usage because children outgrow them very fast. Second hand is thus an issue for the industry and for retailers. It can be an opportunity provided that we have a clear value proposition focused on specific customer segments and provided we have a solid circular logistic model. The first one is easy, the second one is more puzzling and we need additional help.
View
More Retail Leaders Masterclass | Resilience
October 8th 2020 (16:05 - 16:20)
Speaker:Hakan Dogu - SVP Aftersales | Renault
Reinventing OEM After Sales Downstream Supply Chain in the storm
Covid has impacted automotive value chain deeply as many of the spare part manufacturers and car assembly factories closed during the crisis making day to day operation a daily challenge. Most of the car retail stores were also forced to close, making part retail even more challenging. Renault Aftersales has to entirely rethink their supply chain and move towards end to end delivery where possible, improve flexibility to manage risk and tackle variability of demand through stronger data management and collaborative solutions across the automotive market.
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More Retail Leaders Masterclass | Community
October 8th 2020 (16:20 - 16:40)
Speaker:Alice Hagger - Head of Brand | Made.com
How Covid leads Made.com to focus on what makes its success: its community
Community has always been at the heart of everything that we do at MADE. it is truly our founding foundation. In this extraordinary period, it seemed essential to us to rely more than ever on these fundamentals, or even to go back to certain basics.
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More Retail Leaders Masterclass | Innovation
October 8th 2020 (16:40 - 17:00)
Speaker:Gionata Galdenzi - ECommerce Director | Moschino
The perfect E-project: Moschino case - a customer centric project
Moschino is based on a hybrid model Ecommerce, the scope is to have core assets inhouse and the others managed by partners. The main concept is to become fast and give to the different customers all the information they need. The E-world is always more vertical for skills and knowledge. All the company is surfing the 2020 digital transformation.
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More Retail Leaders Masterclass | Customer Experience
October 9th 2020 (9:05 - 9:20)

Speaker:Victoria Cantemir -Head of Supply Chain for Direct-to-Consumer | Philips
How supply chain supports the customer journey?
Direct-to-consumer engagement is an important pillar in Philips strategy for the consumer health portfolio. The impact supply chain has on the consumer purchasing experience has increased substantially over the years: from product availability on the website, to click buy on the checkout, to the delivery of the order. It starts with understanding what a great consumer purchasing experience is, and support an enjoyable and rewarding consumer experience with a strong backbone. An integrated supply chain eco-system that is customer focused, agile and reliable, and respects the planet we live on.
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More Retail Leaders Masterclass | Growth
October 9th 2020 (9:20 - 9:40)
Speaker: Zorana Milidrag- ECommerce Director | Sport Vision
How did ecommerce become the oxygen of the economy?!
Do you believe that a country or a company can go from impossible to necessary in just a few years?
eCommerce gives you that opportunity!
It is up to you to invest energy, time and money and with the right steps you will reach triple-digit revenue growth in 5 years. eCommerce was not a hot topic everywhere 10 years ago, but I have decided in such an environment that the digital economy must become an aspect that is talked about and I managed to "make" the guys listen.
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More Retail Leaders Masterclass | Covid Experience
October 9th 2020 (9:40 - 10:00)
Speaker:Karine Damour - Logistics and Transport Director | FNAC Darty
How a retailer goes from omnicanality to pure player in 2 months?
How omni-channel logistics, with a preponderance of store distribution, becomes a pure player overnight, for a period of 2 months. Difficulties and successes.
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More Retail Leaders Masterclass | Circular Economy
October 9th 2020 (16:05 - 16:20)
Speaker:Jarkko Havas - Lead of Data and Metrics | Ellen MacArthur Foundation
Circulytics: We cannot achieve a circular economy until we can properly measure it
Circulytics is a data-driven tool that enables companies to measure their circular economy performance. It was developed by the Ellen MacArthur Foundation, which was founded in 2010 with a mission to accelerate the global transition to a circular economy, and launched in January this year.
In this presentation, the Foundations Insight and Analysis Lead Jarkko Havas will introduce the concept of the circular economy and Circulytics the most comprehensive circularity measurement tool available, which is available for free and can be used by any company, regardless of size, industry, or complexity. He will explain how the tool works and how it has been used by global businesses across a variety of sectors to measure their circular economy performance highlighting successes but also identifying areas for improvement, where businesses can adopt or further embed circular economy practices.
Many companies are seeking solutions for better growth, particularly following the Covid-19 crisis but in order to make the right strategic decisions, they need the right data. Circulytics was developed in response to demand from businesses and it is helping them on their circular economy journey. More than 600 global businesses have signed up to complete a Circulytics assessment, one quarter of which have an annual revenue of more than USD 1bn.
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More Retail Leaders Masterclass | Values-based Innovation
October 9th 2020 (16:20 - 16:40)
Speaker:Peter Lewin - Senior Director of Strategy Marketplace Insights Europe | Levi Strauss Co
The critical enablers to embed new digital capabilities and ways of working
Levi Strauss Co. is a 167 year old fashion company with a tradition of strong values at the heart of everything we do - courage, empathy, integrity and originality. Weve begun a digital journey that brings the consumer to the center and AI to our core. The European Strategy, AI and Insights team are partnering across the business to help forge this path. Peter Lewin, head of Strategy, AI and Insights for Europe, will talk you through the critical enablers to embed new digital capabilities and ways of working.
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More Retail Leaders Masterclass | Creativity
October 9th 2020 (16:40 - 17:00)
Speaker:Chris Erthel - Co-Founder | Meller
How creativity can help you grow your business?
Founded by Sergi Benet, Borja Nadal, Marco Grandi, and Chris Erthel, Meller leverages creativity, exotic designs, and an adventurous attitude to set up their marketing campaigns. These campaigns now bring in over 6 million euros (USD 6.5M) in annual salesjust four years after launching the company.
How do they do it? Heres their story.

The DELIVER annual awards presented at our flagship event, recognises the leading vendors in their field across the 5 categories of Sustainability, Customer Experience, Cool Vendor, Game Changer and Rising Star.
Based on the votes of hundreds of retailers during the DELIVER event, the 5 awards presented to the top voted e-commerce logistics vendors offer the best possible recognition: the one coming from customers. Here are the winners of the 2020 edition.
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More Sustainability award
DPDgroup won the 2020 Sustainability award, which rewards the company with the highest environmental achievements.
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More Customer Experience award
DPDgroup won the 2020 Customer Experience award, which rewards the company delivering the best-executed service.
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More Cool Vendor award
Geek+ won the 2020 Cool Vendor award, which rewards the company with the most respected brand and inspiring services.
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More Game Changer award
Shipup won the 2020 Game Changer award, which rewards the company who has disrupted the industry with groundbreaking innovations that will shape the future of the industry with a decisive impact on the acceptance of new technologies.
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More Rising Star award
Instabox won the 2020 Rising Star award, which rewards the young company that is expected to catch much attention in the future because of its innovative services that have the ability to solve important problems at a large scale.
ABOUT
DELIVER,Europes premier community for e-commerce logistics, brings together the international elite in e-commerce and operations from the world's biggest and most iconic retailers to foster meaningful relationships.
Contact Us Previous editions
DELIVER is a fast growing leadership event inheriting four successful in-person editions in Luxembourg, Berlin, London, and Lisbon and one online edition in 2020. DELIVER 2021 will gather the decision makers of your industryon 6+7October in Amsterdam and on October 4-15 online.
DELIVER has decided to build on a new pillar and expand our digital activities with the aim of providing our customers with a year round networking platform and one premium digital event in addition to our renown in-person event.
From 2021 our new unique digital concepts, our yearly digital eventCONNECT on January 31st- February 11th 2022,as well as our Pick Mix and League of Leaders Services will become a permanent element of DELIVER.
Concept
Our unique concept relies on one-to-one meetings between selected sponsors and hosted decision makers in retail, as well as on meaningful discussions about latest trends in e-Logistics through keynotes, breakout sessions and technology showcases.
CO2 neutral
Since our first edition, we eco-conceive our events and compensate 100% of all CO2 emitted, including the one million kilometers traveled by our attendees from all continents. The financial support provided to a reforestation program in Amazonia makes DELIVER carbon neutral. See here our compensation certificate and here where the program takes place.
New digital services for vendors and retailers
Starting from 2021 we are offering two new year round digital solutions for both vendors and retailers.
Our new Pick Mix solution will offers vendors pioneering digital services, ranging from white glove digital meetings and thought leadership power sessions all year long, allowing offer and demand to meet regularly outside event days.
Our new retailer targeted service, the League of Leaders, has been created to offer all retailers a unique opportunity to network with their peers throughout the year in order to share best practices and challenges.
The creme de la creme in retail
Our participants include some of the biggest brands in retail and logistics from Europe and beyond.
Join the elite of the industry and a community of high-class decision-makers and build only the most valuable relationships to scale your business activities.
Team
DELIVER is an international team of 20 talented people (one third in Tech and two thirds in Operations) whose ambition is to connect e-commecer and logistics in Europe.
Founder
DELIVER is led by Stephane Tomczak, a 10+ year veteran in European e-Logistics who held various management positions for a large retailer and e-commerce associations.
Europe’s premier community for e-commerce logistics
Reconnecting our community, creating new original windows of meeting opportunities and animating our ecosystem are the key missions of DELIVER. After becoming the European Rendezvous for e-Logistics, DELIVER prides itself on being Europes premier community for e-commerce logistics - its new motto. Follow us on LinkedIn for regular updates.
Contact Us Join mailing list

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Europe's premier community for e-commerce and logistics: CONNECT Digital, 31 January - 11 February 2022 & AMSTERDAM, 8 - 9 June 2022

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