Learnit

Time 2020-07-18 06:07:35

Web Name: Learnit

WebSite: http://learnit.com

ID:27670

Keywords:

Learnit,

Description:

NEW! - Learnit Team PassSubscription plans for unlimited virtual instructor led classes NOW is the time to Upskill and Reskill your workforce:How well your team will adapt to the rapidly changing conditions is key to ensuring your organization’s future business model is a success. Our NEW innovative subscription plans are flexible, salable and evolve with your workforce’s needs. NEWLearning Lab CohortsDesigned for busy professionals, each 5 week cohort consists of short interactive workshops where you’ll collaborate with others to learn and practice high-level, immediately usable skills. Master the Art Of Working RemotelyNow offering workshops and programs for both leaders and employees to ensure team focus, motivation and productivity. As Rodan + Fields entered a phase of rapid company growth, its IT team faced ongoing challenges. They needed an established partner with a record of success—someone they trusted to understand their unique needs, craft the right plan and collaborate with them to bring the plan to fruition. Enter Learnit. From Perceived Liability to Competitive Advantage Rodan + Fields partnered with Learnit for a transforming ITIL® Journey. Challenge As Rodan + Fields entered a phase of rapid company growth, its IT team faced ongoing challenges. They lacked the infrastructure and approach to effectively support the rapid scaling. Regularly facing revenue-impacting website issues, the IT team was beginning to burn from the daily “firefighting” and the IT leadership knew they needed a better approach. To meet increasing business demands and to improve as a group, they needed a proactive and process-oriented methodology for managing and delivering IT services. They sought a proven framework of service management best-practices, but they knew they couldn’t succeed alone. Solutions R+F needed an established partner with a record of success—someone they trusted to understand their unique needs, craft the right plan and collaborate with them to bring the plan to fruition. Enter Learnit. Together we designed and implemented a customized ITIL® training program tailored to R+F’s unique needs. By delivering the ITIL® suite of classes in private sessions to the entire team over the past 2 years, Learnit’s experienced real-world ITIL® instructors were able to understand the company’s unique challenges and goals and address them in the curriculum design. Because training content was relevant and discussed first-hand, the team could implement the ITIL® approach more quickly and with greater results. Results IT services quality is now regularly meeting and exceeding customer expectations. The IT leadership team believes their focus on regular and consistent ITIL® training has significantly impacted their department operations and culture—from more service-focused team communication to greater transparency and more ownership of end-to-end service quality. Other outcomes include: More effective and efficient incident and change management processes An improved proactive team approach to problem identification and resolution More consistent and measurable customer-focused service delivery With the support of Learnit, the R+F IT leadership team transformed their technology organization from what was a perceived liability into an impactful source of sustained competitive advantage. Learnit helped the San Francisco Department of Public Health develop a winning program for recruiting and upskilling a best-in-class IT department. To Hire Is Human, To Train Divine Learnit helped DPH develop a winning program for recruiting and upskilling a best-in-class IT department. Challenge In a market like San Francisco, with so many established high-tech companies and innovative start-ups offering numerous perks and benefits, competition for talent is tough. If you’re a gov’t agency like the Department of Public Health, how do you compete? You can’t “outbid” for talent and you can’t match the amenities. On top of that, hiring for civil service can be a tedious, 6 month long process, at best. To succeed, DPH realized that they needed to redesign that process. Enter Learnit. Solutions Working closely with the DPH, Learnit developed a new talent development strategy and multi-faceted customized training plan dubbed the 1010 IS Trainee Program. The approach was simple, yet revolutionary: Seek and hire different kinds of candidates—those who are inexperienced and under skilled for the job. Then train them. With the strategy locked, Learnit set to work designing a custom program—a hybrid of in-class training and certifications and customized hands-on experiences with seasoned mentors within the Department of Public Health. We made sure classes were scaled—first to onboard employees to the program, then to equip them with performance enhancing basics before advancing to more specific systems. Those that demonstrated professional competence and successfully completed the structured training program became eligible to compete for entry-level positions in the IS Engineer Assistant (1041) and Business Analyst Assistant (1051) classifications. The Program: The Hard and Soft Stuff Our training program targeted the fundamental technical skills of Networking, Database, Server, Hardware and Security. “Classroom” training was complemented with the invaluable practical experience of rotations with different IT groups and mentors. In order to remain in-program, all candidates had to attain Professional IT certifications which helped put them on the path to success at DPH and throughout their career. But for candidates to really thrive as part of the DPH team, they would need to acquire a range of soft skills as well. So we trained candidates in Project Management, Process Improvement, Service Management, Communication, Collaboration as well as Critical Thinking Skills. The combination of hard and soft skills served to create a dynamic well-rounded talent pool primed and ready to help support the organization and drive DPH forward. Our Theory We believed that we could upskill candidates in all the right ways and that once they're onboard, gratitude would set in. As time goes on, both competence and loyalty will grow, employees will like the meaningful job and work environment, and they’ll stay. Results We found folks who appeared committed and aligned to DPH culture, and gave them a once-in-a-lifetime opportunity to come into IT with none of the typical pre-requisite background necessary for college or IT work experience. Trainees still needed to earn it themselves by showing up, doing the work and getting certified. Risky? Yes. But the program worked. Of those trainees who started the program 80% completed successfully and were hired, those hired 94% are still with DPH. Aside from what Learnit does at face value (classes, training, communication), Learn it! goes above and beyond to accommodate all of our needs. From helping us hire to customizing a winning program and even a great breakfast, they were great at making everything happen! — Jennifer Tran, -Principal Business Analyst, SF DPH In partnership with Learnit, DPH has been able to hire more efficiently and fill difficult positions more quickly. In short, employee morale is high, turnover is low and the San Francisco Department Public Health is, well…healthy. Triage sought a deeply experienced partner they felt would truly take the time to understand the nuances of their business—one capable of creating a highly customized and specific learning program, and who would be dedicated to working with them at all stages to ensure success. Triage turned to Learnit. In Data We Trust Triage Consulting Group partners with Learnit to enhance their relationship with data. Challenge Triage Consulting Group works with healthcare providers on their Revenue Cycle Functions, specifically geared toward ensuring its clients are receiving proper reimbursement from payers. To succeed, they need quality data and the ability to interact effectively with that data. With very specific requirements for technical knowledge and competency, Triage sought deeply experienced partner they felt would truly take the time to understand the nuances of their business—one capable of creating a highly customized and specific learning program, and who would be dedicated to working with them at all stages to ensure success. Triage turned to Learnit. Solutions The assignment called for more than providing standard technical training.To succeed would mean fully integrating with Triage, understanding their organizational challenges specific data details that drive the business.It meant “becoming one of them.” So that’s what we did.Beginning with a deep dive into discovery, we embedded in their process until we not only understood how they store, use, and access data, but could also successfully channel company culture and values. Beyond Discovery With discovery complete, we set to work designing and developing a unique three-part learning curriculum spanning the spectrum from the basics to advanced practices: SQL Foundation - Triage Best Practices SQL, SSMS and Excel - Working Together SQL Techniques - Faster Queries To maximize engagement and learning impact, all classes integrated Triage case studies into the curriculum.To establish confidence in our instructor and a baseline for all participants, the program started with excel pivot tables before moving on to complex queries. Some advanced more quickly than others but we kept everyone attaining SQL knowledge by adjusting the progression and pace through the curriculum. Results Learnit’s customized program has been a success with a wide range of benefits including: New consultants ramp up quicker. Less reliance on the ‘local expert’. A common language surrounding Triage data, and best practices for querying data. More efficient queries. Learnit and our lead instructor hit a home run with staff who are now confidently skilled fully in command of the core functions and high-level capabilities of SQL. Really enjoyed this training from Learnit A great balance between "lecture" and "lab". Plenty of examples and time to try out new skills for ourselves. Thanks a ton. — Riva M. Tom did a great job and was very knowledgeable. I liked that he related everything back to Triage. It was very helpful in learning the concepts how we can apply them everyday! — Jessica W. trainings that are customized to our business, and LearniT delivered on that need. The investment has more than paid for itself; consultants are able to implement skills learned immediately as a result of the highly customized trainings case studies. I can’t recommend them highly enough. — Vanessa Drake, Principal Travis Credit Union recognizes the business value of obtaining strategic alignment and wanted to ensure that select key management in the organization not only understood their role in supporting organizational goals but also had a detailed plan in place to successfully execute. 2020 marks Learnit’s 25th year working with organizations of all sizes throughout the world to build and implement personalized learning and development programs specifically aligned with their customers’ business goals and outcomes in mind. Case Study: Learnit’s Annual Company Offsite - Jan 2020Leveraging Our Amazing TalentLearnit finds inspiration from its own team to help chart the path for 2020 Challenge2020 marks Learnit’s 25th year working with organizations of all sizes throughout the world to build and implement personalized learning and development programs specifically aligned with their customers’ business goals and outcomes in mind.To exceed customers’ expectations in today’s evolving and ever-changing business climate, Learnit must have a growth mindset around product innovation and customer experience, as well as offer continuous personal development opportunities internally to attract and maintain top talent.After all, the Learnit product is their people.To address these challenges head on, Learnit had to look no further than to their inhouse experts to design a 2-day, action-packed company retreat to kick off 2020 to align their top-level goals and how they cascade by department all the way down to individual contributors.SolutionLearnit CEO Damon Lembi met with key stakeholders on several occasions in the closing months of 2019 to discuss Learnit’s 2020 and 3-5-year business goals.Once stakeholders were in agreement on goals and priorities, Damon, Kandis Porter and David Lieberman worked hand in hand to design and develop the 2-day retreat to kick off 2020 and set the company’s course for the year ahead.Centered around the principles of Growth Mindset, Resilience and Teamwork, the retreat was structured to include:Learning sessions - Design Thinking, Diversity Inclusion, and Growth MindsetTeam breakoutsIndividual assessments (TKI)For the retreat to be a success, the planning team knew they had to deliver on three key executional components:Be as transparent as possible for what Learnit’s vision was for the future and how each team member contributes to the big picture.Break down interdepartmental silos by spending time with cross-functional team members.Ensure everyone had the opportunity to share their ideas.ResultsThe retreat was an amazing success!Engagement was at an all-time high. The team loved learning more about themselves (TKI) and their counterparts.Ideas not only flowed like never before, they were captured with action items and deadlines attached.Developed company, department individual goals for 2020 and roadmap to achieve the goals.The Learnit team agreed to hold each other accountable to rid themselves of statements such as “That’s how we’ve always done things” and ‘Not my responsibility.”Everyone walked away positive and excited for the new year.What Learnit team members had to say:“What an inspirational 2 days! It’s so easy to get stuck in the daily grind and lose sight of the big picture. The Retreat helped showcase and remind me of whatan amazing teamwe have. I’m fired up for 2020!-Courtney Ritchie, Senior Learning Strategist“BESTcompany event in the 18 years I have been at Learnit!”-Toby DeChant, IT and Microsoft Certified Instructor“Flat out Home Run!I loved seeing our team in action. No better way to get buy-in than to practice what we preach.”-Matt Murawski, VPThe work doesn’t stop there. Two months into the new year the different teams at Learnit meet weekly to share their OKRs on an individual and team level. The monthly “All Hands” has definitely improved as well because everyone is on the same page and looking forward to sharing their progress on the ideas generated from the retreat.“I couldn’t have been more proud of the presenters and team members alike. Everyone took the retreat seriously, gave it 100% of their focus for those two days. I walked away extremely happy with the engagement and action items for us to tackle in 2020.”-Damon Lembi, CEOIt’s safe to say everyone is looking forward to making this an annual occurrence.Virtual TrainingOur Virtual Training lets students around the world interact with our talented instructors in a live online environment.In-Person______Instructor-led courses in San Francisco for every organization, from small businesses and government agencies to Fortune 500 companies.Private Group Training______Custom content curated for your organization that is aligned with your business strategies and goals.On-Demand Learning______Learn everything you want, the way you want it, anywhere you want it, at your own pace at Learnit Anytime. JOIN THE LISTStay in the know on new courses, productivity hacks, promotions and more. 33 New Montgomery St. Suite 300San Francisco, CA 94105855.838.5028 |415.693.0250

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