Welcome to the Parliamentary and Health Service Ombudsman | Parliamentary and Health Service Ombudsm
Time 2021-06-09 06:10:36Web Name: Welcome to the Parliamentary and Health Service Ombudsman | Parliamentary and Health Service Ombudsm
WebSite: http://www.ombudsman.org.uk
ID:182076
Keywords:
the,Parliamentary,Welcome,Description:
We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations.We do this fairly and without taking sides. Our service is free.The coronavirus pandemiccontinues to impact our service. You may experience significant delayswhen you bring a complaint to us. We are very sorry about thisand will do our best to support youas we work through the backlog the pandemic has created.To help us work through the complaints we are receiving, please do not submit a complaint to us if it is about:• delays with complaint responses• matters which are likely to resolve themselves within the next few weeks/months• delays in service delivery which are non-critical and are the result of an organisation coping with COVID-19.Please use our complaint checker below to make sure your complaint is ready for us to look at.To reduce waiting times, we are making some changes tothe way we handle NHS complaintsfrom Thursday 15 April 2021. For more information read our latestCoronavirus update.Please continue to check our website or follow us on Twitter for further updates. Can we look into your complaint? Use our quick and easy complaint checker.Find out here We are looking at putting in place a live chat service to help people using our website or filling in our online form More details when we launch our live siteTAGS:the Parliamentary Welcome
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