Help desk Software, Customer Service Software, Support Ticket Software, Trouble Ticketing System
Time 2021-11-17 22:10:24Web Name: Help desk Software, Customer Service Software, Support Ticket Software, Trouble Ticketing System
WebSite: http://www.helpdeskpilot.com
ID:236925
Keywords:
Customer,Service,Software,Help,desk,Ticketing,System,Trouble,helpdesksoftware,cuDescription:
keywords:help desk software, customer service software, customer support software, help desk, helpdesk, customer service, customer support software, web based help desk, customer support management, email management software, helpdesk software solution, web based help desk, trouble ticketing, support ticket, support management, ticketing software, sla, ldap, knowledge base software, auto responders, customer management, customer service desk description:Help Desk Software - Help Desk Pilot. Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA Management. An application to manage support tickets online and convert incoming emails into support or trouble ticketsWe are announcing the retirement of the Helpdesk Pilot on-premise Helpdesk. Support and update would be discontinued as of June 30, 2019. Existing customers can migrate to our cloud edition - HappyFox.com.
HappyFox Help Desk HappyFox Chat Blog Support Contact Us Features Help Desk Software for your Business Great for Customer Support and IT Help Desk Management.Customer Quote
Managing support queries from our customers has been a whole lot easier since we moved to Helpdesk Pilot. We're able to assign requests to the right techs and assure customers of a rapid turn around time. I'd recommend Helpdesk Pilot any day!
- Tim Sherratt, Sennheiser UK
Help Desk Feature Glance Powerful Reporting
Build insightful reports on-the-fly using any combination of data sources across your help desk. Measure key metrics with the aid of visual pie-chart representations and export reports out of Helpdesk Pilot, for further editing and analysis.
Mobile Device FriendlyRespond to tickets even when on the move or in the field, by simply replying to the email notifications you receive. The response is sent to the end user and appended to the ticket within the help desk, ensuring that all communication is actively stored in the ticket's summary.
Google Apps Unmeasurable! the time saved processing quotes through the ticket system has been huge! no lost opportunities in managing quote inquires through Helpdesk Pilot. Love the product and support!- Dwayne Sanders, Edmac Compressor Parts
Need Helpdesk Pilot Hosted? Power of Helpdesk Pilot on the cloud
Helpdesk Pilot is offered as a deployable product, that you can install and manage on your own server.
If, however, you favour a hosted help desk solution and wish to take advantage of a cloud-based help desk, then we invite you to consider HappyFox.
HappyFox is built on the same technology as Helpdesk Pilot, but delivered as a hosted solution, with a variety of monthly subscription plans.
Features Email Management Easy Installation Powerful Secure Admin LDAP Integration Custom Fields Customer Panel Activity Tracking Private Notes Comprehensive Search Custom Notifications Powerful Reporting Canned Actions Multi-lingual Support Ticket Management Mass Reply Move Tickets Print Tickets By Industry Business Consulting Consumer Goods/Retail Government Education Life Science/Healthcare Manufacturing Technology/Telecom Transport 2014 HappyFox Inc. All Rights Reserved.
Customer Support HappyFox Inc|Help Desk Software|Support Ticket Software|Hosted Help Desk Software
TAGS:Customer Service Software Help desk Ticketing System Trouble helpdesksoftware cu
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Help Desk Software - Help Desk Pilot. Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA Management. An application to manage support tickets online and convert incoming emails into support or trouble ticketsWebsites to related : Best Hotel Reservation Software
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