Kayako — A Help Desk Software Platform

Time 2021-08-21 08:07:46

Web Name: Kayako — A Help Desk Software Platform

WebSite: http://www.kayako.com

ID:188765

Keywords:

Help,Kayako,Desk,

Description:

Help Desk Software For Personal And Connected Customer ServiceDeliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customersCustomer Service Made Personal And SimpleKayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Live Chat Software IncludedKayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success.Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7.You can help customers in real time across every channel—all from within Kayako’s dashboard.It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps. Context-Driven Customer ServiceUnlike other help desk software, Kayako gives you a complete picture of your customer’s journey so you know where they’re coming from. Your team will know of each interaction a customer has had with your business and the issues they are facing even before they reach out for support. With Kayako SingleView™, all the information your team needs to provide a personal and connected customer experience is right at their fingertips.Boost productivity with a shared inboxKayako’s helpdesk software makes managing customer conversations easy with the shared inbox tool. With custom views, tags, and conversation assignments, your customer service team is able to stay on top of open issues and automatically assign conversations to the best people.Help customers help themselves 24/7Kayako provides a complete help desk experience with a fully customizable knowledge base that’s available 24/7, even if your team isn’t. Customers will be able to find what they’re looking for and instantly receive suggestions as they type. See Real-Time Customer ActivityGive your team superpowers. Bring customer activity from all your apps into Kayako for true context and faster, more helpful support. Work Better As A TeamAutomatically route conversations to the agent best equipped to handle the ticket and assign conversations so nothing slips through the cracks. Internal HelpdeskStay organized and speed up internal support with a unified solution. Give Your Customers The Best ExperienceLessons from the frontline: Equip your team with the best customer service software. “Kayako positively and profoundly impacted how we interact with our customers daily and has allowed us to build meaningful relationships with them while also providing clear, concise customer service.” “From Day 1, we realized that Kayako shares the same passion for ‘Customer Wow’ as we do. Their tools and experience help us make this philosophy into a reality – effective, prompt, and succinct support.” “With Kayako, it’s easy to quantify exactly how productive and efficient we really are. Our process is now quick and transparent and our customers, partners and staff are very happy with it.” “Kayako allows us to more effectively manage, monitor and deliver customer support. The Kayako solution was easy to implement and support as well as enhancements on the product have been outstanding!” “We’ve been extremely satisfied with Kayako. So satisfied that we’ve never even thought about what alternatives might be available.” Deliver Excellent Customer Support Experiences With EaseSign up for a 14-day free trial. No credit card required.

TAGS:Help Kayako Desk 

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Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

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