Department of Resources

Time 2021-01-03 12:03:27

Web Name: Department of Resources

WebSite: http://www.dews.qld.gov.au

ID:155214

Keywords:

Department,of,Resources,

Description:

Following recent changes to departmental responsibilities, the Department of Natural Resources, Mines and Energy is now the Department of Resources. Responsibility for water and energy has been transferred to new departments. Our website will be updated to reflect this change. Watch resources community information webinar 22 December 2020 Mining & resources Read more Read the latest changes to border restrictions 21 December 2020 Mining & resources Read more Land rent relief for tourism businesses, farms and clubs 11 December 2020 About us Read more Get set to access weather alerts this storm season 11 December 2020 About us Read more Our vision: Together, our land, water, mineral and energy resources deliver sustainable benefits for current and future generations of Queenslanders You found the information on this page useful and easy to understand Strongly agree Agree Neither agree or disagree Disagree Strongly disagree A proud White Ribbon Accredited Workplace, in recognition of the active steps taken to recognise, prevent, respond and support staff affected by domestic and family violence. We are committed to creating a safe, inclusive and respectful workplace.Visit us at www.qld.gov.au to access forms, guidelines and general information on freehold title, land transfers, land trusts and leasing Aboriginal and Torres Strait Islander land.You can also contact us on:Phone: 13 QGOV (13 74 68)Email:ILOperations@dnrme.qld.gov.auWilliam McCormack PlaceLevel 5, 5b Sheridan StreetCairns QLD 4870Postal address PO Box 937Cairns QLD 4870Visit qld.gov.au for more information on fossicking in Queensland and to purchase fossicking licences and permits, or contact aMines Assessment Hub.For technical support when purchasing a fossicking licence online, please contact:MyMinesOnline helpdeskPhone: +61 7 3199 8133Email: mines_online@dnrme.qld.gov.auVisit us at www.business.qld.gov.au to access our geoscience resources and publications.Geological information and sales enquiriesEmail: Geological information hotlineCourier deliveriesGeological Survey of QueenslandLevel 41 William StreetBRISBANEQLD4000Written enquiriesGeological Survey of QueenslandDepartment of Natural Resources and MinesPO Box 15216CITY EASTQLD4002GSQ Open Data Portal and Lodgement PortalEmail:GSQOpenData@dnrme.qld.gov.auGeoResGlobeEmail: GeoResGlobe enquiriesGeophysical informationEmail: Geophysics enquiriesGeochemical informationEmail: Geological information hotlineAttention: Geochemistry supportSpecific geoscience enquiriesChief Government GeologistEmail: Geological information hotlineAttention: Chief Government GeologistCoal GeoscienceEmail: Geological information hotlineAttention: Geoscience Manager - CoalExploration AttractionEmail: Geological information hotlineAttention: Director - Exploration AttractionMineral GeoscienceEmail: Geological information hotlineAttention: Geoscience Manager - MineralsPetroleum and Gas GeoscienceEmail: Geological information hotlineAttention: Geoscience Manager - Petroleum and GasResource PlanningEmail: Resource Planning enquiriesAttention: Manager - Resource PlanningFor queries about Key Resource Areas in the State Planning Policy July 2014 and requests for extractive industry information such as production data, quarry locations and contact details.Email: Resource planning informationExploration Data CentreEmail: Exploration Data Centre (Zillmere)Phone: +61 7 3096 6810 Fax: +61 7 3096 681768 Pineapple StreetZILLMEREQLD4034The John Campbell Miles Drill Core Storage Facility (Mount Isa)Email: Exploration Data Centre (Mount Isa)Attention: Manager - Exploration Data CentrePhone: +61 7 4743 0078Mobile: +61 459 822 434Fax: +61 7 4743 0156Killara Crescent Kalkadoon Industrial EstateMOUNT ISAQLD4825PO Box 334MOUNT ISAQLD4825Visit us at www.business.qld.gov.au for more information about applying for a resource authority.You can also lodge and track the progress of most applications online through MyMinesOnline.For general enquiries contact the relevant assessment hub.Mineral Assessment HubThe Mineral Assessment Hub administers mineral mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.Mining claims and mining leases for opal, gemstones, corundum or other precious stones are now administered by the Mineral Assessment Hub.Level9, 445 FlindersStreetTownsville QLD 4810PO Box 1752, Townsville QLD 4810Phone: (07) 4447 9230 Email: MineralHub@dnrme.qld.gov.auCoal Assessment HubThe Coal Assessment Huband administers all coal mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.Building E, 25 Yeppoon RoadParkhurst QLD 4702PO Box 3679, Red Hill QLD 4701Phone: (07) 4936 0169 Fax: (07) 4936 0375Email: CoalHub@dnrme.qld.gov.auPetroleum Assessment HubThe Petroleum Assessment Hub administers all petroleum, gas and geothermal authorities.1 William Street Brisbane QLD 4000PO Box 15216 City East QLD 4002Phone: 07 3199 8118Email: PetroleumHub@dnrme.qld.gov.auDistrict officesQuilpie District OfficeCourt HouseBuln Buln StreetQuilpie QLD 4480PO Box 29, Quilpie QLD 4480Contact the relevant Assessment Hub for enquiriesDalby District Office30 Nicholson StreetDalby QLD 4405PO Box 589, Dalby QLD 4405Contact the relevant Assessment Hub for enquiriesEmerald District Office99 Hospital RoadEmerald QLD 4720PO Box 245, Emerald QLD 4720Contact the relevant Assessment Hub for enquiriesWinton District OfficeCourt HouseVindex StreetWinton QLD 4735PO Box 230, Winton QLD 4735Contact the relevant Assessment Hub for enquiriesMount Isa District Office13 Isa StreetMount Isa QLD 4825PO Box 334, Mount Isa QLD 4825Contact the relevant Assessment Hub for enquiriesCharters Towers District OfficeTropical Weeds Research Centre27-43 Natal Downs RoadCharters Towers QLD 4820PO Box 62, Charters Towers QLD 4820Contact the relevant Assessment Hub for enquiriesMareeba District Office28 Peters StreetMareeba QLD 4880PO Box 156, Mareeba QLD 4880Contact the relevant Assessment Hub for enquiriesGeorgetown District OfficeCourt HouseHigh StreetGeorgetown QLD 4871PO Box 28, Georgetown QLD 4871Contact the relevant Assessment Hub for enquiriesFossickingFor enquiries on Fossicking in Queensland, please contact a Mines Assessment Hub.For technical support when purchasing a fossicking licence online, please contact the MyMinesOnline helpdesk on Phone: +61 7 3199 8133 or Email: mines_online@dnrme.qld.gov.auVisit us at www.business.qld.gov.au to find out about native title obligations for mining and resources.Native Title ServicesThe Queensland Government's Native Title Services is the first point of contact to advise you on land that may be subject to native title and inquiries about the native title process for mining and petroleum authorities.Email: nativetitleservices@dnrme.qld.gov.auPhone: (07) 4936 0138 PO Box 15216Brisbane QLD 4002National Native Title TribunalThe National Native Title Tribunal (NNTT) is an independent body set up under the Native Title Act. The NNTT is not a court and doesn't decide whether native title exists. It makes decisions regarding whether 'future acts' can proceed and mediates negotiations.For more information, see the NNTT website.Visit us at www.qld.gov.au to access forms, application guides and information about lodging your application and payment options.Contact your nearest business centre, below, to arrange of pre-lodgement meeting.For lodgement enquiries, please contact:Email: SLAMlodgement@dnrme.qld.gov.auPhone: (07) 4447 9179Visit us at www.business.qld.gov.au to access standards, forms, calibration baselines and other surveying information.Submission of survey plans and recordsTo submit Form 6 or PSM maintenance forms not associated with a plan submission, email CadastralAdminDataHelp@dnrme.qld.gov.au.For GNSS enquiries, email GeodeticSupport@dnrme.qld.gov.au.To deposit or submit copies of survey plans, survey records or to request surveying advice, please email the relevant surveying group below. Surveying groupEmail Beenleigh, Brisbane, Bundaberg, Caboolture, Ipswich, Maryborough, Nambour, Robina, Toowoomba Surveys.South.Region@dnrme.qld.gov.au Mackay, Rockhampton Surveys.Central.Region@dnrme.qld.gov.au Cairns, Townsville Surveys.North.Region@dnrme.qld.gov.auLegislation and policyFor enquiries about surveying legislation and policies, contact:Survey Integration Land and Spatial Information GPO Box 2454 Brisbane QLD 4001Email Director of SurveysGeneral survey enquiriesChristmas and New Year closureTitles Registry offices will be closed between Friday 25December2020 and Friday 1January2021. Normal office hours will resume from Monday 4January2021.Do a titles search onlineBuy current property titles searches and survey plans online.EnquiriesVisit Business Queensland to access a fee calculator, dealing status search, manuals, forms and guidesCall 1300 255 750 or +61 2 9112 5742 (from overseas)Make an online enquiry or email titlesinfo@dnrme.qld.gov.auPlease note that the Titles Registry does not provide legal or conveyancing advice. You should contact a legal professional for personalised advice.LodgementsYou can lodge your documents at the business centres where Titles Registry lodgement hours are indicated below. Please make sure you arrive at regional business centres early enough to finalise your lodgements before closing time.You can also lodge documents by posting the document along with payment to:Brisbane Titles Registry Office GPO Box 1401 BRISBANEQLD4001See the Payments and lodgement page for more detailed information.Visit our website for information about this year's statutory land valuations and the Valuer-General's property market movement report.For other valuation enquiries, phone us during business hours on 13 QGOV (13 74 68) (in Australia) or +61730220001 (from overseas), or contact your local business centre.Visit us at www.qld.gov.au for information about vegetation maps, codes, development approvals and how to obtain vegetation clearing approvals.For enquiries and appointments:call 135VEG (13 58 34) from 8.30am to 4.30pm Monday to Friday (excluding public holidays)email vegetation@dnrme.qld.gov.ausubmit an online enquiryVisit us at business.qld.gov.au to access forms, application guides, maps and data.Applications and paymentsTo arrange a pre-lodgement meeting, please contact your closest business centre (see below).You can lodge all your water-related applications by email to WaterHub@dnrme.qld.gov.au. Find out more about lodging your water application.Other enquiriesEmergency For life-threatening emergencies or critical situations phone 000.For emergency help with storm damage or floods, contact the State Emergency Service (SES) or phone 13 25 00. Dam safety Call 000 if there is imminent threat to life. If you have concerns over the safety of a water dam, email damsafety@dnrme.qld.gov.au. Water restrictions For information on current SEQ water restrictions contactyour local council Water monitoring data requests Email water.monitoring@dnrme.qld.gov.au Supply and billing enquiries, leaks Contact your water retailers - contact details are on your water bill Complaints and disputes For unresolved complaints about your water supplier, contact the Energy and Water OmbudsmanWater investor hotlineFor information on access to water resources to expand your business, contact the water investor hotlineVisit the initiatives page for more information about energy initiatives and programs.Department contactsFor energy and biofuels enquiries, contact 134387 during business hours.Emergency contactsFor life-threatening emergencies or critical situations phone 000.For help with storm damage or floods, contact theState Emergency Service (SES) or phone 132500.ElectricityFor emergencies or loss of electricity supply, contact your energy distributor:EnergexErgon EnergyEssential EnergyGas leaksIn case of a suspected gas leak (i.e. reticulated or piped gas, not gas cylinders) contact the gas distribution network for your area:Australian Gas Networks phone 1800427532 Brisbane CBD and northern suburbs, Ipswich, Gladstone, Rockhampton, Bundaberg, Maryborough and Hervey Bay.Allgas Energy phone 1300763106 Southern Brisbane suburbs, Gold Coast, Toowoomba and Oakey.Customers in Roma and Dalby contact your local governments: Maranoa Regional Council phone 1300007662Western Downs Regional Council phone 1300268624.Supply and billingElectricityFor electricity supply and billing enquiries, contact your energy retailer (find their contact details on your energy bill).GasFor gas supply and billing enquiries, contact your gas retailer (find their contact details on your gas bill).Complaints and disputesFor unresolved complaints about your electricity or gas supplier contact the Energy and Water Ombudsman.

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