Welcome to Corona - Business by Technology Ltd - CCS

Time 2020-11-11 12:04:20

Web Name: Welcome to Corona - Business by Technology Ltd - CCS

WebSite: http://www.ebs-copiers.co.uk

ID:112327

Keywords:

Corona,Business,Welcome,

Description:

Welcome to Corona Business by Technology Ltdadmin2019-11-04T04:16:26+00:00Welcome to Corona Corporate GroupWe are very pleased to inform you that, with immediate effect as at today’s date, Business by Technology (“BBT”) and its group companies, Technocopy Solutions, and Eastern Business Systems, have joined The Corona Corporate Group.Corona is one of the fastest growing and dynamic digital solutions providers in the UK.  We put an emphasis on creating long-term business relationships and strive to deliver solutions and a service that is second to none.What does this mean for you? BBT staff are now part of Corona and together we will endeavour to make the transition as smooth as possible for all our clients. For now, your billing service back-up and rental arrangements all remain unchanged.  Over the next month however, we will look to switch your account to Corona’s billing system and we will write to you separately on this with more detail.You may continue to use your current contact details however we would be most grateful if you could start using our main contacts ASAP as follows: All enquiries by telephone:                         0333 241 3344For service:                                                   www.coronacs.com/request-an-engineer/For toner ordering:                                      www.coronacs.com/order-toner/For account queries by email:                    [email protected]Your ongoing relationship with us Your Account Manager will be in contact with you over the next few weeks to arrange a suitable time to meet. In the meantime however, if you wish to discuss any aspect of this letter, please contact James Stephens, CEO of the Corona Group at; [email protected] Thank youPhilip Runciman would like to take this opportunity to thank you for putting your trust in BBT and its group companies over the years and wishes you the very best for the future.The team at Corona very much look forward to delivering you a first-class service.Kind regards,Philip RuncimanOn behalf of Business by Technology Ltd.James StephensOn behalf of Corona Corporate Solutions Ltd Unit 11 & 12 Mead Lane Industrial EstateMerchant DriveHertford, HertfordshireSG13 7BH The spread of the COVID-19 coronavirus continues to dominate the news.  It is causing economic disruption across the globe and since our last communication to you, we have continued to monitor developments closely.We wish to reassure you that in respect of the spread of COVID-19 outbreak we are focused on the health and welfare of both our customers and staff, and our ability to continue to support you and your business by managing our services and operations as effectively as possible.  We are therefore writing to share with you some of the specific actions that we have taken.Prior preparationA robust approach to risk management and operation effectiveness is integral to our business.  For many years, we have run a Business Continuity Plan which identifies how our business can continue to operate in periods of disruption, and which is kept under regular review.Operational resilienceWe have invested in technology and infrastructure to ensure that our business is both robust and sufficiently flexible to be able to cope with disruptive events:Our staff have the ability to work from home if required and can remotely access our systems within a secure IT environment.  We are also able to redirect telephone lines to employee mobile phones or IP phones ensuring our published telephone numbers continue to be answered.Those staff who might have limited access to a computer at home are provided with a laptop where requiredEmployee and occupier safetyThe health, safety and wellbeing of our staff and occupiers is of paramount importance to us.  We are therefore closely monitoring and implementing official guidelines from the Government and health organisations in respect of COVID-19.  Specific actions taken include:We have carried out a full review to confirm that no member of our staff or our contractors has travelled to higher risk countries within the last 14 daysWe have implemented a requirement that if staff or a family member visits these destinations, they are requested to work from home and not visit the building for 14 days as a precautionary measureWe have communicated to all staff that if they have flu-like symptoms they should remain at homeWe have encouraged everyone to be able to work from home and have the technology in place to facilitate thisWe have asked staff to reduce business and personal travel where practicableHand sanitisers have been provided at our properties for both staff, occupiers and visitorsAs previously advised, our cleaning teams have been instructed to add to their cleaning specification extra focus on cleaning and sanitising “contact points” around the common parts (door handles, push plates, lift call buttons, WC flushing areas in particular)The coronavirus outbreak is clearly a constantly evolving situation with uncertainty regarding the timescale and extent of impact.  In the meantime, we want to reassure you that we will continue to review and implement service and operational initiatives to minimise the potential impact of coronavirus, in order to support your ongoing business operations.

TAGS:Corona Business Welcome 

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