Digital Civic Engagement for Government l Granicus

Web Name: Digital Civic Engagement for Government l Granicus






Find answers, ask questions, and connect with our community of Granicus customers and experts.Join Granicus' govCommunity
Platform Solutions
Agenda & Meeting Management

Agenda and public meeting automation

Website & CMS

Custom, user-friendly website for government

Digital Forms & Services

Smart online forms, workflows, and easy request fulfillment

Digital Communications

Email, text, and social communications to reach your whole community

Records Management

Digital storage of public information

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Services and Support
Digital Agency & Consulting Services

Let Granicus help you build better resident experiences


Leverage our team of experts for best practice sharing, guidance, and training options

Customer Support
Use Cases

See how governments are using the Granicus Civic Engagement Platform to improve the delivery of information and services to their residents

Boards & Commissions ManagementShort-Term Rental ComplianceEmployee IntranetCommunity EngagementPermitting ApplicationsCustomer Service HubFOIA (GovQA)
Versatile Solutions for Governments

Granicus solutions are purpose-built for government agencies of all sizes.

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United Kingdom
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Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

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LibraryBlogSuccess StoriesCOVID-19 ResponseAmerican Rescue Plan

Digital Experiences for Government

Transform your customer experience with solutions to better connect, engage, and serve your constituents.

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More than 5,500 global government agencies have chosen Granicus to modernize their online services, website & CMS, digital communications strategies, public meeting experience, and records management.


Granicus solutions are the perfect fit for local governments of all sizes - from populations of 9,000 to over 10 million.

48 of 50

Local governments like Los Angeles, Houston, and Philadelphia trust Granicus as their platform.


Two-hundred special districts, including Metropolitan, Electric, Fire, Water, Transportation, Ports, and more use Granicus technology.


More than 450 counties of all sizes use Granicus to increase efficiency and communicate effectively.


Over 250 school districts use Granicus to manage K-12 priorities.

Transform Resident and Government Worker Experiences

Granicus connects people and government with a unified experience that integrates website, online services, digital communications, and more to serve every resident equally and inclusively.

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Solutions for all Levels of Government

Granicus' cloud-based technology helps better connect people and government with no- and low-code solutions; unified, intuitive digital experiences; expanded reach to access your community; easy collaboration; and rich resident feedback. Purpose-built for government, our solutions are built with the infrastructure, scale, and security to empower public servant leaders across state, federal, national, and local agencies.


You’re on a mission to save lives, improve health, and provide vital services. Transform the way citizens interact with your agency to achieve your mission.



Learn how state agencies are accomplishing more at lower costs by using modern, digital citizen engagement solutions and strategies.



Meeting efficiency. Citizen transparency. Modern communications. Don’t think you can do it all? Granicus solutions are designed for you and your budget.


Trusted by 5,500 Government Organizations

Georgia DNR increased revenue by $234,000 annually by promoting its Georgia Outdoor Map through email.

King County increased press release engagement by 33 percent when it deployed a new media relations strategy.

The UK's tax authority wanted to help small businesses get their taxes right the first time.

Philadelphia RISE's text messaging campaign built relationships and helped ex-offenders reintegrate to society.

Treasury Department uses govDelivery to promote program that helps prevent families from losing homes due to foreclosure.

Thousand Oaks conquers inefficiency with Granicus.

North Richland Hills eliminated an entire day of public meeting prep and assembly by modernizing with digital tools.

Saint Paul empowers citizens with strong email communications and public meeting management.

North Pacific Fishery Management Council saves 60,000-plus pages of paper per meeting with digital agenda management.

Louisville streamlined processes and increased its audience size by 500 percent when it went all-in on digital solutions.

Prince George's County Public Schools uses text and email to communicate with 187,000 parents and students.

Saint Charles County efficiently manages over a century's worth of land records with Granicus.

Columbus saves time, money and paper by digitizing their agenda management process.

Port of Tacoma communicates effectively with both taxpayers and shipping companies with one digital comms solution.

Fort Lauderdale simplified the boards and commission process by going digital.

Wrexham County Borough makes waste collection easier for residents while reducing staff workloads.

Duluth now fills 98 percent of board and commission vacancies before they expire.

As a hurricane approached Leon County, deft use of digital tools and a crisis comms plan helped keep residents safe.

Hyattsville saved $100,000 in the first three months by transitioning to Granicus' end-to-end legislative management suite.

Wisconsin's improved comms strategy resulted in better engagement and $100,000 in saving in the first three months.

A single SMS campaign helped Michigan's DHHS schedule 90 informational calls about becoming a foster parent.

Using an e-filing system saved Florida's courts millions of dollars in postage expenses and improved efficiency.

Maryland DNR took back control of email chaos and grew their audience by 1,300 percent with govDelivery.

How a Small City Preserved Housing With Host Compliance

How the Tax Collection & Planning Departments Increased STR Compliance by 13% With Host Compliance

Pinellas County cut its agenda item approval time by 75 percent when it moved from paper-based to digital processes.

Emmaus, Pennsylvania saves nearly $30,000 annually in time and paper costs by moving agenda creation to the cloud.

Tasked with transforming an outdated website into a modern information portal.

Taking a research-based approach to transform the website into a customer service portal.

St. Louis Park turned to Granicus to help them provide digital services and accessible, relevant content.

By going all-in on digital government, Oakland improved citizen communication and public meeting management.

When the time came for Columbia County to completely update and transform the website, the team chose Granicus.

Charged with transforming its outdated website into a community engagement portal.

Greensboro was on mission to provide a dynamic, interactive, and visually compelling website that serves residents.

Arizona DOT cut wait times at its offices in half by shifting services online, reworking their office and strategic email comms.

Tasked with creating a one-stop service portal for its residents, businesses, and visitors.

Challenged with transforming an outdated “digital file cabinet” into a visually appealing, functional website.

Using digital tools to connect and inform citizens in a time of need.

In the aftermath of Hurricane Harvey, the City of Hurst provided a "central source of truth" for residents who wanted to help.

More than 1 Million Engaged Veterans Connected to Critical Health Information with govDelivery

Florida's Department of Children and Families expanded its reach to nearly 500,000 through digital channels.

On a mission to provide free and open access to information and resources that promote lifelong learning.

University of Michigan's Department of Family Medicine connected with over 1,000 at-risk youth via text message.

Charged with creating a website that enables users to easily find the information they seek.

Florida Fish & Wildlife reached over 1.6 million people and increased permit revenue through digital engagement.

The Michigan Summer Meals program fed more kids through targeted outreach.

Riders get the information they need about the specific route they ride—delivered right to their phone.

Olathe turned their govAccess website into a “virtual city hall” - now citizens are better informed.

San Jose is on a mission to the most technologically advanced city in America by 2020. Learn how Granicus is helping.

Castle Pines saves 40 hours of staff time each month by going digital for city council meetings.

Virginia Increases Enrollment in Medicaid

Napa County Automates Busywork & Improves Transparency With govRecords

WSDOT Keeps Traffic Flowing on 7,000 Miles of Roads With Email, Text, & an API

How the San Jose City Clerk Saves Taxpayer Dollars With govRecords

How AC Transit Uses Digital Agenda Management to Boost Productivity & Collaboration

How the City of Ventura Regained Control of Form 700s With DisclosureDocs

How a County Clerk-Recorder Runs an Efficient, Customer-Focused Office With govRecords

How a library refreshed their website with better branding, strategic navigation, and improved functionality on modern devices.

How a City Processes Parking Permits 63% Faster With govService

How NHTSA Quickly Connects Millions of Americans to Vital Vehicle Safety Information With govDelivery

How One Village Increased STR Compliance by 38%, Leading to $673k Collected in Taxes

How Fremont Police Department Improved Public Perception & Engagement With a New Website

How a Mountain Town Collected 36% More Taxes Than Budgeted With Host Compliance

How a County Saves $310k+ Annually After Moving Services Online With govService

How a Popular Tourist Destination Collected Evidence for 80 Citations in 3 Months With Host Compliance

How a Town Clerk Preps Meeting Agendas 16x Faster With govMeetings

How the County Grew Its Audience by 25% With Trusted Communications During COVID-19

How a City Brought 200 Short-Term Rentals Into Compliance in 6 Months With Host Compliance

How a County Empowers Staff to Boost Website Performance With govAccess

How The Clerk’s Office Handles 8,300 Online Requests With govAccess

How the Finance Department Increased Tax Collection by $2.8 Million with Host Compliance

Oregon Department of Environmental Quality Launches Major Overhaul to Modernize its Public Records Request System

How the Comms Team Notified Thousands Instantly in a Crisis With govDelivery

How the County Launched a Civic Engagement Platform, Starting with Modernization of Its Web Experience

How the Codes Department Achieves 90%+ Compliance With Host Compliance

How Indiana FSSA Kept Crucial Connections With Childcare Providers, Families During COVID

How the District of Columbia Increased Health Literacy and Reduced 911 Non-Emergency Calls with Strategic Digital Communications

How Reevaluating Current Tools Led to a New Vision for Digital Engagement

How Marin County Created a Higher Reach to Rental Owners and Built Better Capability for Code Compliance

How the HIRE Vets Medallion Program grew its program applications by 127% with support of the Granicus Experience Group

Connecting more people who have experienced trauma to services and programs related to PTSD

Milwaukee County Turns Daunting Paper Event Applications into Convenient Automated Process

How the DFPI Dramatically Improved Communication, Awareness, and Compliance Using govDelivery

How the City of Olathe, Kansas is Transforming into a Modern Powerhouse

Going Above and Beyond to Save Time, Money During Lien Searches for Coral Gables, FL

How Los Alamos National Laboratory Used govDelivery to Promote its Podcast

How Volusia County Leveraged Amanda to Streamline Operations and Improve Resident Services

How Nova Scotia is Building a Resident-Centric Government with Technology

Snohomish County, Washington Improves Civic Services Using Amanda

How Grand Rapids Made the Digital Shift to City Services

How the Moreton Bay Regional Council Created an Agile Digital Application Process

How Kansas City, Kansas Digitally Transformed Live Court Processes to Save Time, Resources

How Pioneer Community Energy used Technology to Revitalize Its In-House Marketing and Communications Capabilities

Combining Digital Tools Helps Fairfax, Virginia, Expand Community Engagement

How Austin Connected 13,000 Employees Across Over 45 Departments for Collaboration

How Cheshire West and Chester Council Created Community Connections in Unexpected Ways

City of Tea Tree Gully Shifts to a Digital-First Approach

How Online Engagement Connected Local Government to Community Through Transportation Projects and Local Art

For the City of Eugene, Digital Public Engagement Closes the Circle of Communications and Expands Reach

How Winder Empowers Growth and Civic Pride Through Messaging

Volusia Sheriff's Office (VSO) serves the community (and saves taxpayer money) with 21st century public records processing

With GovQA, the Washington State Patrol has seen significant time and cost savings

How San Antonio efficiently manages over 500 Public Records Requests across all departments daily with GovQA

How the city of Dallas eliminates the need for manual processes by increasing efficiency with automation

How Sutherland Shire is planning for future housing needs without sparking general community opposition.

How an outdoor recreation hub tackled short-term rental concerns and prioritized housing affordability for community residents using Host Compliance

How a Lake George, New York manages its short-term rentals while protecting its resources with Host Compliance

How Digital-First and Community-Focused Thinking Helped Milpitas Create Effective STR Compliance

How a Bay Area City Streamlined the Reporting Experience for Residents with govService

How Response Times for Public Records Requests Decreased when Riverside Implemented GovQA’s Compliance Suite Solution

Connecting Families to Build a Unique Digital Veteran Memorial

How One Growing Canadian School District Increased Engagement

How Madera County Reimagined Their Website as a Crucial COVID Dashboard

How Orland Park, IL Redesigned its Website with govAccess to Create a More Meaningful, Streamlined User Experience

A digital transformation project that listened to the needs of residents & users, improved access for defendants, & created a more fair & equitable culture.

New ordinances for short-term rentals: The County Board of Commissioners uses Granicus’ Host Compliance software to identify listings & enforce policies.

How Coquitlam, B.C. Used Digital Solutions to Create Efficiencies, Streamline Processes, and Deliver Better Customer Service

Upcoming Events

"> Webinar 09/27/2022

Crafting Mobile Friendly Experiences

Read More "> Webinar 09/28/2022

Tips for Dealing with Excessive Public Records Requestors and the Media

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3 Tips in 15 Minutes: Prioritizing Short-Term Rental Safety

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Best Practices for Effectively Communicating with Requesters

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