Community Resource Coordination

for Complex Patients

For payers,

health systems,

and hospitals.

CBCS Catalyst Programs

5 Programs that Transform Complex Care

Each is designed to address a particular portion of our broader community complex care program. They allow organizations to address target issues without the cost or time of a full program commitment. Each of the 5 programs is an integral component of our full program model and is designed to position organizations to transition easily into one of our full program models.

Aligning community resources

through individual connections.

When high utilization occurs, it is generally experienced by multiple community resources. We work early on to identify these resources and engage them in dialogue. Through a better understanding of how each resource serves and is affected by high utilizers, we steadily develop effective community resource utilization.

Did you know that high resource utilization clients

Have a mortality rate 3x higher than the general public?

Suffer from significant psychosocial issues including homelessness (30%), mental health disorders (40%) and substance abuse (over 50%)?

Account for 18% of emergency department visits nationwide, at an annual cost of $11.2 billion?

Have hospitalizations that last 60% longer than the general public?

There is a strong business case to be made for this work!

Experience

CBCS’s founder, Dr. Enrique Enguidanos, has over 20 years of clinical experience in Emergency Medicine, much of this time also serving in organizational and systems management roles. For well over a decade he has developed and fine-tuned systems of care and community management systems that have proven very effective for frequent utilizers, and that is now organized in a manner that allows CBCS to continuously reproduce care results across varying communities and health care systems.

Proven Results

CBCS contracted with the Mat-Su Health Foundation to create their HUMS (High Utilizers of Mat-Su) program in 2017. Externally validated first-year results from this program include:

oReduction in ED visits of over 60%
oReduction in opioid use of over 20%
oSeveral million dollars in savings
oBroad community program satisfaction

“Dr. Enguidanos was able to work in our community and quickly get to know local systems, local champions and learn about these important relationships. Over time Dr. Enguidanos was able to help Mat-Su form a High Utilizer program that was customized to the needs of the community and the people making the system work, all the while educating and inspiring them.  In this, he demonstrated an abundance of compassion to the local entity and staff that would run the High Utilizer project.  Also, Dr. Enguidanos values data and uses it to improve program functioning and services to patients.”

Elizabeth Ripley, Chief Executive Officer

Mat-Su Health Foundation

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