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Home Knowledgebase News Live Chat Software by Kayako KnowledgebaseNews Latest Updates Dec 8 SpareBox Storage Implements Self Storage Manager Across Multiple Locations in Amarillo, TX Posted by E-SoftSys Admin on 08 December 2020 10:56 AM Comprehensive Cloud-based Solutions for the Self Storage Industry

Blue Bell, PA, Nov 23, 2020: E-SoftSys, Total Solutions Provider for the self storage industry and developer of Self Storage Manager, today announced that their client SpareBox Storage has implemented Self Storage Manager across its portfolio of 10 locations in Amarillo, Texas. SpareBox also plans on rolling out Self Storage Manager to several other facilities in markets they plan on entering across the US.

SpareBox Storage is a national self storage platform focused on acquiring and managing stabilized self-storage properties in secondary and tertiary markets across the US. SpareBox closed on a portfolio acquisition of 10 properties in Amarillo, Texas in August 2020.

Steve Treadwell, CEO of SpareBox Storage stated:

SpareBox Storage has a unique strategy of delivering excellent customer service and contactless rental options through an unmanned operating platform. Its imperative that we choose the right technology partner to support and enhance our ambitious growth plans and we are very pleased to partner with Self Storage Manager (SSM) as we build out our portfolio. The SSM team has worked very closely and tirelessly for the past couple of months with our technical teams to ensure that we could quickly and seamlessly integrate their platform into our technology stack. More importantly, they have shown an exemplary willingness to provide our team with several custom modifications either within their application or through their open APIs. The entire SSM team, beginning from their top management and all the way to their development team, are always available and responsive to our requests. We look forward to a great long-term partnership with the SSM team.

We are delighted that SpareBox Storage choose our company to be their technology partner for managing their self storage facilities. Their business model, which is built around providing frictionless service through unmanned locations, fits very well with our product offerings, as we continue to develop our application primarily focusing on contactless rentals and payments, which now accounts for a major portion of the transactions in the self storage industry, said Kat Shenoy, President CEO of E-SoftSys. Our strategy is to continue developing cutting edge technology solutions that will assist our clients in their plans to scale and grow their operations rapidly.

About SpareBox Storage

SpareBox Storage is a national self storage platform sponsored by Rizk Ventures and led by industry veteran Steve Treadwell. SpareBox Storages mission is to acquire and build a scalable, national self-storage company by focusing on clusters of undervalued assets in smaller markets or in the suburbs of larger markets, delivering operational, technology and marketing solutions.

About E-SoftSys

E-SoftSys offers a complete suite of products and services that include Self Storage ManagerTM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators forcreating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental measure ROI on advertising campaigns; SSM Text Messenger- A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific.For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or email us at sales@selfstoragemanager.com.


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Dec 8 CallPotential and Self Storage Manager Announce New Integration that Unlocks Powerful Technology with Property Management and Communication Software Integration Posted by E-SoftSys Admin on 08 December 2020 10:33 AM

Self-Storage operators will benefit from the seamless integration of a leading provider of management software and a best-in-class communication system

Blue Bell, PA/Naperville, IL October 15, 2020, CallPotential, an omni-channel communication platform and best-in-class CRM, and E-SoftSys LLC, a leading provider of property management software for the self-storage industry announced today the integration of CallPotentials communication platform with Self Storage Manager (SSM), an enterprise-class management software from E-SoftSys.

SSM customers can now leverage the new CallPotential integration to achieve end-to-end performance connecting a holistic ecosystem of marketing, sales, collections, and internal call center software.

"This has been a highly anticipated integration for some of our existing and potential new customers. With SSM's capabilities and CallPotential's technology, users can experience a seamless transition of customer information while gaining more insight behind-the-scenes. shared CallPotential Founder and President, Phil Murphy. This is a significant step for us as we continue to grow our presence in the industry and create technology that drives results.

The bi-directional API integration provides operators with an arsenal of tools complete with automation, call routing and recording, operational controls, and robust actionable data on leads, including where they come from and how quickly and effectively their store teams are following up.

"The importance of automating and facilitating timely, relevant communication for operators is rising at a rapid pace. We are pleased to announce an API integration with CallPotential which will meet the challenges of the increasing complexity of software and communications integration.", remarked Kat Shenoy, President and CEO of E-SoftSys.

About CallPotential

CallPotentials award-winning CRM and communication platform integrates seamlessly with self-storage operators property management software allowing systemization and automation of lead management and collection management processes using omni-channel communication tools like text messaging, email, live and recorded calls, and live chat. CallPotential also empowers owners to run their own internal contact centers without investing in expensive hardware or hiring additional labor. These products combine powerful insight, transparency, and control into operations. To learn more about CallPotential visit www.callpotential.com or call Holly Fiorello, Director of Marketing, at 877-552-2557.

About E-SoftSys

E-SoftSys offers a complete suite of products and services that include Self Storage Manager - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - QlikViewTM Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific.For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.


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Jun 10 XYZ Storage Achieves Significant Increases in Contactless Rentals by Utilizing Online Rental and e-CRM platforms from Self Storage Manager Posted by Augustine Jain on 10 June 2020 03:54 PM

XYZ Storage Achieves Significant Increases in Contactless Rentals by Utilizing Online Rental and e-CRM platforms from Self Storage Manager

Comprehensive Cloud-based Solutions for the Self Storage Industry

Blue Bell, PA, June 9, 2020: E-SoftSys, Total Solutions Provider for the self storage industry and developer of Self Storage Manager, today announced that their client XYZ Storage with 6 locations in the Greater Toronto Area, Canada has achieved significant increase in contact less rentals in the past 3 months, ever since the breakout global COVID-19 pandemic. As XYZ Storage had already implemented the Online Rental platform and e-CRM, cloud based call center application from Self Storage Manager in 2019, they were very well prepared for the pandemic and as a result experienced significant increase in online rentals and call center rentals in the past three months.
According to Leslie Kellen, Director of Operations at XYZ Storage "Nothing is more important than the wellbeing of our employees, and customers. XYZ Storage has been monitoring the COVID-19 Pandemic closely. We got ahead of the curve by implementing contactless rentals closer to the end of year in 2019." Leslie goes on to say that "Switching over to a contactless rental process just makes sense in these times. Since launch, the number of online rentals account for over 40% of our overall YTD Rentals that we are currently receiving, and we expect to see a further increase in contactless rentals.
The most common thing we hear today is flattening the curve to stop the spread of the virus. However, in the information technology industry it has always been important to stay ahead of the curve, said Kat Shenoy, President and CEO of E-SoftSys. These are challenging times and we are very pleased to assist storage operators and their employees and customers in performing contactless transactions through our software solutions. We will continue to work very closely with our client base in developing technology solutions that will help them to overcome any challenges.

About XYZ Storage

XYZ Storage is the number one reviewed site for self-storage in Canada. They were formerly known as All Canadian Self Storage. With over 5000 Storage units spread across 6 locations in the Greater Toronto Area, they have been offering functional, effective and easy storage spaces to their customers for over twenty years.

About E-SoftSys

E-SoftSys offers a complete suite of products and services that include Self Storage ManagerTM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - QlikViewTM Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.


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Jun 10 ezStorage implements Online Rental Platform from Self Storage Manager across 48 facilities Posted by Augustine Jain on 10 June 2020 10:33 AM

ezStorage implements Online Rental Platform from Self Storage Manager across 48 facilities

Comprehensive Cloud-based Management Software

Blue Bell, PA, May 25, 2020: E-SoftSys, Total Solutions Provider for the self storage industry and developer of Self Storage Manager, today announced the successful implementation of their Online Rental platform across 48 stores of ezStorage Corporation. With the outbreak of the COVID-19 pandemic and social distancing becoming the norm, offering contact-less rentals to customers has become the need of the hour for self-storage operators. ezStorage, which has been using Self Storage Manager for over 16 years, immediately recognized the need and along with E-SoftSys, made it a priority to implement the Online Rental platform.

Given the unprecedented situation we are facing, our goal is to ensure the safety of our customers and employees, said Todd Manganaro, CEO and President of ezStorage Corporation. By implementing the Online Rental module from Self Storage Manager, we have been able to quickly transition to a contact-less rental process allowing our customers to complete the entire rental process online from their phone, tablet or desktop and move-in directly to their units, mitigating the need for person to person contact.

The economic impact of the COVID-19 pandemic and new government regulations has resulted in self-storage operators quickly offering alternate renting solutions, said Kat Shenoy, President and CEO of Self Storage Manager. We are one of the first management software companies in the self-storage industry to introduce a completely cloud-based Online Rental platform and in the past decade we have assisted several storage operators in quickly adapting to contact-less and paper less rentals. Many of our clients who had implemented our Online Rental platform well before the pandemic have seen a sudden spike in online rentals and are now averaging anywhere between 10-17 rentals per month per site.

About ezStorage Corporation

Founded in 1988 and headquartered in Columbia, MD., ezStorage operates 48 self-storage facilities with over 44,000 units across Maryland and Virginia, particularly in the Washington D.C and Baltimore metro areas.

About E-SoftSys

E-SoftSys offers a complete suite of products and services that include Self Storage ManagerTM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - QlikViewTM Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click hereto email us.


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Jun 28 Storage Star Self Storage Implements Self Storage Manager Across Multiple Facilities Posted by E-SoftSys Admin on 28 June 2019 03:38 AM

BLUE BELL, PA, June 26, 2019 - E-SoftSys, Total Solutions Provider for the Self Storage industry, today announced that Storage Star Self Storage, a subsidiary of FolletUSA, and a leading owner and operator of self storage facilities across the Western United States, Rocky Mountain region and Texas, has successfully implemented Self Storage Manager, the enterprise management software from E-SoftSys across 20 of their facilities.

According to Matthew L Garibaldi, President Co-Founder of Storage Star Self Storage, "We had heard many positive things about Self Storage Manager from within the industry including the constant enhancements they have been adding to their suite of applications. Based on the several rich features that the application had to offer, we decided to convert to Self Storage Manager across all our locations. The whole conversion process was extremely smooth and the entire E-SoftSys implementation team was very professional during the entire transition period. Another plus is that Self Storage Manager is backed up by a company that has a large team of programmers and support analysts who not only provide prompt support 7 days a week but also provide ongoing product enhancements, based on customer feedback. When people ask me why I love working with the Self Storage Manager team, among many other things, the first word that comes to mind is customer service. Their team is the best in the business at customer service. We look forward to a continued mutually beneficial and long-term relationship with Self Storage Manager.

According to Kat Shenoy, President CEO of E-SoftSys, "We are delighted at the opportunity to work with yet another multi-facility self-storage operator and welcome Storage Star Self Storage into our growing customer base. More and more multi-facility operators are converting to Self Storage Manager due to our excellent customer service, product functionality, easy access to data for business analytics, Open APIs and the ease at which we are able to convert the sites from other management software with zero downtime. We have several years of experience and a successful track record of developing, migrating and integrating applications for the self-storage industry all over the country and overseas. We will continue to work with our client base to ensure 100% customer satisfaction and enhance the software based on client feedback and keep up with the technological advances.

About FolletUSA/ Storage Star

Storage Star Self Storage is a subsidiary company of FolletUSA, a leading owner/operator of several self-storage facilities across 6 states. They currently operate 20 self storage properties with more than 12,000 units with a customer base spread across California, Utah, Washington, Texas and Colorado. Storage Star Self Storage provides long-term and short-term storage unit rentals and offer a variety of unit sizes and prices. For more information on Storage Star, please contact them through their website www.storagestar.com

About E-SoftSys

E-SoftSys offers a complete suite of products and services that include Self Storage ManagerTM- Comprehensive management software for single and multi-facility operators; Online Reservations and Rentalswith Electronic Signature Digital Storage of leases; e-CRM- Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators forcreating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Trackermodule to monitor call recordings, capture valuable statistics including lead to rental conversion ratios, cost per lead, capture cost per lead, cost per rental measure ROI on advertising campaigns; SSM Text Messenger- A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; SSM Voice Messenger- An automatic voice based collection system designed to reduce the time that store managers spend on collection calls and helps improve cash flow through higher conversion rates compared to email and direct mail; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more;Android Tablet/Mobile Phone based Site Walk Through Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; A fully integrated Kiosk Modulefor tenants to pay, reserve or rent units and also sign off the lease; Other Interfaces- QlikViewTMBusiness Intelligence and Analytics, XPS Integration, API integration to leading website providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support- with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs

Self Storage Managerhas been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific.For more information, please contact E-SoftSysat 800-469-1740 Ext. 1, or by visitingwww.selfstoragemanager.comorClick here to email us.


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Dec 17 All Secure Self Storage, IN Implements Self Storage Manager across 19 facilities Posted by E-SoftSys Admin on 17 December 2018 09:18 AM

BLUE BELL, PA, December 10, 2018 -- E-SoftSysTM, a total solutions provider for the self storage industry, today announced that All Secure Self Storage, a full service property management company operating in the greater Michiana area that serves Northern Indiana and Southwestern Michigan has successfully converted all their 19 facilities from their legacy system to Self Storage ManagerTM (SSM), the enterprise management software from E-SoftSys.

According to Tim Costello, Project Manager of All Secure Self Storage, After conducting a long search for a new software program to manage our self-storage facilities, we decided to go with Self Storage Manager. This decision was based on its favorable comparisons to other offerings in terms of training options, cost and the functionality and options we were looking for as our business enters a new phase of growth. We were assigned a dedicated SSM project manager, who helped manage our implementation and was very responsive to our concerns and questions. The implementation went as scheduled with minimal operational disruptions. We are looking forward to developing our relationship with SSM in the future and improving our use of all the functions and modules we now have access to.

Commenting on the successful implementation, Kat Shenoy, President CEO of E-SoftSys mentioned, "We are very pleased to welcome All Secure Self Storage to our rapidly expanding client base. The implementation of SSM at All Secure is yet another example of a large operator that has placed their trust in E-SoftSys products and services. Our past experience with similar large operator implementations helped ensure a successful migration of all 19 All Secure Self Storage sites to SSM within a short period of time. This is the 15th year in a row that we have significantly increased our client base across the globe. We have a team of over 60 developers, architects, implementation specialists, QA Analysts and support analysts dedicated to SSM and we will continue to improve our products based on input from our customers and leverage new technology to develop innovative solutions that reduce costs, increase revenue and improve customer service for our client base."

About E-SoftSys

E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager - Comprehensive management software for single and multi-facility operators with e-Signature Digital Storage of leases; e-CRM - Fully integrated Customer Relationship Management module with interfaces to leading phone systems and Constant Contact and Truck Reservations and with an optional Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; SSM Text Messenger / SSM Voice Messenger - Automatic payment reminder and payment collection systems designed to reduce the managers time on collection calls; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more.; Other Modules - Online Reservations, Rentals Payments, INSOMNIACTM Kiosk interface, QlikViewTM Business Intelligence and Analytics, ; Tablet/Mobile Phone based Site Audit and Walk Through module, Lead aggregator interface with Storage.com, Sparefoot etc.; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos - Over 300 Training Videos are available to customers, where a customer can choose any function in Self Storage Manager or e-CRM and get instant training on that topic.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific.For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.

About All Secure Storage

Established in in 1989 and headquartered in South Bend, IN, All Secure Self Storage today has 19 facilities located in the Greater Michiana Area that covers Northern Indiana and Southwestern Michigan. All their facilities are well lighted, fully fenced and gated. To ensure security they also have cameras on site and have professionally trained managers who carry out routine security checks for added protection. They have a range of units allowing tenants to store anything from household items, furniture, office supplies, and boxes to cars, boats and RVs.


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Aug 24 The Box, Dubai Implements Self Storage Manager Enterprise Version across 30+ facilities Posted by Nick Haney on 24 August 2017 09:46 AM

The Box, Dubai Implements Self Storage Manager Enterprise Version across 30+ facilities

Self Storage Manager continues to gain Market Momentum in North America, Europe, The Middle East and Asia Pacific

BLUE BELL, PA, August 24, 2017-- E-SoftSys LLC, a Total Solutions Provider for the Self-Storage Industry, today announced that The BoxTM, a leading state-of-the-art self-storage operator in UAE. has implemented Self Storage ManagerTM Enterprise version across more than 30 of their facilities. Self Storage Manager is one of the leading management software in North America and it is becoming more popular across the globe due to E-SoftSys ability to localize the software to meet the regional requirements of various countries and 24/7 technical support.

The Box, founded by Mr. Wadih Haddad in 2007 implemented the Lite version of Self Storage Manager at 5 of their facilities in Dubai in 2009. Since then The Box has grown rapidly and now has over 30 facilities in 3 countries and over 50,000 customers and is still growing! This rapid growth created the necessity to convert to a more robust cloud based solution that can be accessed by multiple users in various locations and the Enterprise Version of Self Storage Manager was a perfect fit. E-SoftSys converted all 30+ sites to the enterprise version over a weekend without any disruption to the site users or customers.

According to Wadih Haddad, Founder and Managing Director of The Box, Our business has grown rapidly in the past 10 years and we are pleased to see that E-SoftSys has kept up with the technological advances and introduced a highly scalable and completely cloud based enterprise version to operators across the globe. Self Storage Manager has provided us all required functionality, right from tenant reservations to advanced management reports and functions very well in a multi-user environment. E-SoftSys customer support team, which is available 24/7 is one of the most attentive and efficient we have come across and we are very pleased with the smooth conversion of all our sites to the enterprise version of Self Storage Manager. I would recommend Self Storage Manager to anyone in the storage business.

"UAE has been one of the worlds most popular business hubs and we are glad that The Box, the leading self-storage operator in UAE has chosen the enterprise version of Self Storage Manager to manage their rapid growth. Several self-storage operators across the globe have chosen Self Storage Manager due to our ability to provide high quality and cost effective solutions and also meet the regional requirements of various countries. Self Storage Manager is developed using latest technologies and is backed by an exceptional customer support," said Kat Shenoy, President and CEO of E-SoftSys. "We will continue to work with storage operators across the globe to find ways to further enhance our products and introduce innovative technology solutions that assist our customers in increasing revenue, reducing costs and improving customer service."

About The Box

The Box is the leading self-storage operator in the fast growing Middle Eastern region. The company has built a reputation as an international service provider offering unique tailor made solutions for their clientele, which boasts of some of the world largest multinationals such as Shell, DHL Express, Nokia, HSBC, Cisco, Microsoft and many more. In addition to self-storage, The Box has also expanded its service offerings to include removal/moving, packaging, transport and document/inventory management. The company is now looking to increase their presence across multiple cities in the Middle East and North Africa regions.

About E-SoftSys LLC

E-SoftSys LLC, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager Comprehensive management software for single / multi-facility operators with e-Signature/ Digital Storage of Leases; e-CRM Fully integrated Customer Relationship Management module with interfaces to leading phone systems; Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; Online Reservations and Rentals; Customer Portal: Self-help interactive online portal for customers; SSM Text Messenger and SSM Voice Messenger; Android based Site Walkthrough and Work Order Management Module; QlikView Business Intelligence and Analytics Interface; 24/7 Customer Support; Lead Aggregator interfaces.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.co.uk or Click here to email us.


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May 3 Kingbox, France Implements Self Storage Manager and e-CRM with Integration to Wyca Robot Posted by Nick Haney on 03 May 2016 08:18 AM

Kingbox, France Implements Self Storage Manager and e-CRM with Integration to Wyca Robot

BLUE BELL, PA, April 25, 2016 -- E-SoftSysTM, Total Solutions Provider for the self-storage industry, today announced that Kingbox, a self-storage operator located in the city of Toulouse, France has successfully implemented Self Storage ManagerTM (SSM), the enterprise management software from E-SoftSys at two of their facilities. Kingbox is the first client to implement advanced Customer Relationship Module (e-CRM) with the Wyca robot integration for managing multiple unmanned facilities remotely with a single call center agent.

"We found Self Storage Manager to be the most suitable application for our self-storage operations. We are very happy with the approach taken by the entire E-SoftSys team including their top management in meticulously planning the roll out of SSM and working with us to incorporate some major changes to meet statutory requirements for France and Europe. We also found their e-CRM module to be extremely feature rich and a perfect match for the integration with the Wyca robot, as both were specifically designed for the self storage industry. The SSM implementation and support teams were readily available to assist us whenever we needed any help. E-SoftSys offers true 24x7 support, said Nicolas de Roquette Buisson, CEO of Kingbox.

According to Kat Shenoy, President CEO of E-SoftSys, Kingbox is the latest addition to our growing customer base in Europe. Self-storage operators across the globe have benefited immensely by implementing Self Storage Manager and our e-CRM module, mainly due to our ability to understand the local requirements of various countries and make quick changes to localize the software. Over the past 13 years, we have introduced many innovative products to the self-storage industry based on cutting edge technology and we are proud of the fact that we are the first management software provider in the self-storage industry to interface our e-CRM application to WYCA robots. According to the survey conducted by Pew Research Center, the vast majority of respondents anticipate that robotics and artificial intelligence will permeate wide segments of daily life by 2025 (http://www.pewinternet.org/2014/08/06/future-of-jobs/). Similar to potential slow adoption of driverless cars by the general public, we believe it may take some time for the self-storage industry to accept the concept of using robots in their storage facilities and we plan to work with WYCA in the next 12 months to improve the robotics integration by taking feedback from Kingbox and other clients, as well as industry experts across the globe. We will be fully ready to provide robotics based solutions, when the self-storage industry is ready to adopt the robots.

About E-SoftSys

E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager - Comprehensive management software for single and multi-facility operators with e-Signature Digital Storage of leases; e-CRM - Fully integrated Customer Relationship Management module with interfaces to leading phone systems, Constant Contact, Truck Reservations and with an optional Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; SSM Text Messenger - A cloud based automatic payment reminder and payment collection system designed to reduce the managers time on collection calls; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more.; Other Modules - Online Reservations, Rentals Payments, INSOMNIACTM Kiosk interface, QlikViewTM Business Intelligence and Analytics, Mobile Website, XPS Integration, G5 Integration, and Android Tablet/Mobile Phone based Site Walk Through, Audit and Work Order Management module, Lead aggregator interface with Storage.com, Sparefoot, UStorageLocator, USstoragesearch etc.; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific.For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.

About Kingbox

Kingbox is a self-storage operator located in Toulouse, France. The company was founded in 2013, owns 2 locations and plans on expanding further to more facilities in Southern France. For more information, please contact Nicolas de Roquette Buisson at +33 6 03 61 55 44 or by visiting www.kingbox.fr or by email: toulouse@kingbox.fr.

About Wyca

Wyca is a startup that creates robots for the self-storage industry. Wyca has designed Keylo, a tele-presence robot to allowself-storage operators to manage their facilities remotely from a call center. Keylo can be fully integrated into third party softwares through WYCA API. A tele-operator can communicate with visitors from up to 5 sites at the same time. By integrating Keylo into e-CRM, all sales channels (physical, web, phone) are centralized into one single place to provide better user experience for clients, thus increasing conversion ratios. Keylo is today fully integrated intoSelf Storage Manager, a US based leading CRM and management software provider for the global self-storage industry. For more information, please contact Matthieu Besozzi at +33 6 88 70 28 61 or by visiting www.wyca.fr or by email: matthieu.besozzi@wyca.fr.


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Jan 26 E-SoftSys Releases Version 4.5 of Self Storage Manager with Multi-Browser Support Posted by Paul Adams on 26 January 2015 03:08 AM

E-SoftSys Releases Version 4.5 of Self Storage Manager with Multi-Browser Support

Blue Bell, PA, January 20, 2015 E-SoftSysTM, a Total Solutions Provider for the self-storage industry, announced the release of Version 4.5 of Self Storage ManagerTM, one of the leading management software programs for the self-storage industry and e-CRMTM, a fully integrated Customer Relationship Management module. The new versions of Self Storage Manager and e-CRM are developed using the latest .Net technologies with the SQL Server 2012 backend database.

The user interface of the Self Storage Manager (SSM) application has been redesigned with modern look and feel and has been fully optimized for quicker loading of the pages over the web. The new version is also compatible with all leading browsers such as IE, Safari, Firefox, Chrome and can be accessed from mobile devices such as iPads and Android tablets. Additionally, the new version of SSM incorporates EMV, Chip and Pin based credit card processing, well ahead of the scheduled deadline of October 2015 announced by major credit card issuers. Furthermore, with the incorporation of e-signature and digital storage of leases for both walk-in and online customers, storage operators can now move to a completely paperless environment. Some other features include the RPost integration to send registered emails, integration with Text messenger module to send out payment reminders and past due SMS alerts to tenants, link to Customer Satisfaction Survey, increased security and much more.

According to Kat Shenoy, President and CEO of E-SoftSys, The release of Version 4.5 is a further confirmation of E-SoftSys commitment to keep our software product lines updated with the latest technologies and bring technology similar to what is implemented by REITs to small, mid-size and large operators at an affordable cost. We have invested thousands of hours in the research, development, testing and certification of the new version. Being a Member of the Microsoft Partner Network, we had the additional benefit of getting advice from Microsoft technical experts during the implementation of the latest Microsoft technology in to SSM and e-CRM. We have also taken input from the SSM Product Advisory Committee consisting of several Top Operators while incorporating product enhancements. The new version is now available for storage operators in the USA and Canada and will be released to storage operators in South America, Europe, Middle-East and Asia Pacific in the second quarter of 2015.

Canadian Mini-Warehouse Properties Company (operating as Public Storage Canada), manager of 50 plus Public Storage branded locations across Canada is one of the first SSM clients that has upgraded to Version 4.5. According to Aaron Mullally, Vice President of Operations of Public Storage Canada, We are very pleased with the various features added to the new version of Self Storage Manager. Being a fairly large multi-site operator, it is imperative that we gain instant access to some vital information across multiple sites at any given time. With the upgrade to the 4.5 version, we are able to generate various reports across multiple sites much faster and also experience much faster performance throughout the entire application. E-SoftSys has once again demonstrated their commitment to meet our expectations and their ability to keep up with the constantly changing trends in the Industry. We are also very happy by the approach taken by the E-SoftSys team in their meticulous planning and ensuring a smooth roll out as well as providing us with excellent support round the clock during the entire process of the upgrade to their latest version.

About E-SoftSys

E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager Comprehensive management software for single and multi-facility operators with e-Signature and Digital Storage of Leases; e-CRM Fully integrated Customer Relationship Management module with interfaces to leading phone systems, Constant Contact Truck Reservations and with an optional module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc..; SSM Text Messenger: A cloud based automatic payment reminder and payment collection system designed to reduce the managers time on collection calls; Customer Portal: A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Other Modules INSOMNIACTM Kiosk Interface, Online Reservations, Rentals Payments, PayNearMeTM, Storage TreasuresTM, QlikViewTM Business Intelligence and Analytics Interface, Customer Survey, XPS, iPadTM/Tablet-based Site Walk Through and Audit module, and more.; Lead Aggregator Interface - CubeSmart, SparefootTM, USStorageLocatorTM, USstoragesearch.comTM; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos Over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.

About Public Storage Canada

Canadian Mini-Warehouse Properties Company is the manager of 50 plus Public Storage branded locations across Canada. As Canadas Self Storage Leader, these Public Storage branded properties offer self-storage, car storage, boat RV storage, and commercial storage with locations across Ontario, Quebec, British Columbia, and Alberta. For more information, please contact 1-905-677-0363 ext. 291.


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Jan 26 A-1 Self Storage achieves record rentals with Online Rentals module from Self Storage Manager Posted by Paul Adams on 26 January 2015 03:06 AM

A-1 Self Storage achieves record rentals with Online Rentals module from Self Storage Manager

BLUE BELL, PA, January 21, 2015 E-SoftSysTM, developer of Self Storage ManagerTM (SSM) one of the leading management software programs for the self-storage industry, announced today that A1 Self StorageTM, one of Californias oldest and most respected self storage companies with over 40 locations has achieved over 600 rentals within 6 months of implementing the SSM Online Rental module.

According to Brian Caster, President and CEO of A-1 Self Storage, Within 30 days of launching the online rentals we received over 100 rentals from our website and for the past 6 months we have been receiving an average of 100 online rentals per month. Using the user-friendly online interface our customers can now rent units at their convenience, without the need to visit the rental office. With the positive results achieved in the first 6 months itself, we are confident that Online Rental interface will further improve our revenues across all our locations in the coming months. This is yet another innovative module from E-SoftSys and we are pleased with the fact that E-SoftSys continues to introduce new features and modules at a rapid pace.

Some of the key features of the Online Rental module are:

Allows tenants to rent a unit 24x7 from anywhere.Responsive design allows tenants to perform rentals online from any device including mobile devices such as iPhone and iPadProvides the option for the tenant to view the lease and sign electronically. All electronically signed leases are stored digitally in the cloud.Tenants will receive a confirmation e-mail with lease agreement, with a copy being sent to the respective store. Tenants have the ability to print the payment receipt online.Ability to offer insurance / protection plan along with the rental.Fully secure, as all payment transactions done through credit cards are processed using globally trusted 128-bit SSL (Secured Socket Layer).The online rental interface can be easily customized to match to the corporate brand of the self-storage operator.

According to Kat Shenoy, President CEO of E-SoftSys, We appreciate the valuable input provided by A-1 Self Storage management team during the implementation of the Online Rental interface, which has helped us to further improve the module. In the past 11 years we have introduced several advanced features and modules to the self-storage industry at an affordable cost. This is yet another module from E-SoftSys that helps multi-facility storage operators increase revenue, improve customer service and reduce costs. We are pleased with the excellent results achieved by A-1 Self Storage and are certain that operators of all sizes will be able to benefit immensely from the SSM Online Rental interface.

About E-SoftSys

E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager Comprehensive management software for single and multi-facility operators with e-Signature and Digital Storage of Leases; e-CRM Fully integrated Customer Relationship Management module with interfaces to leading phone systems, Constant Contact Truck Reservations and with an optional module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc..; SSM Text Messenger: A cloud based automatic payment reminder and payment collection system designed to reduce the managers time on collection calls; Customer Portal: A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Other Modules INSOMNIACTM Kiosk Interface, Online Reservations, Rentals Payments, PayNearMeTM, Storage TreasuresTM, QlikViewTM Business Intelligence and Analytics Interface, Customer Survey, XPS, iPadTM/Tablet-based Site Walk Through and Audit module, and more.; Lead Aggregator Interface - CubeSmart, SparefootTM, USStorageLocatorTM, USstoragesearch.comTM; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos Over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific.For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.

About A-1 Self Storage

A-1 Self Storage is the Self Storage division of the Caster Companies, a third generation family owned company headquartered in San Diego, California. The Caster Companies specializes in acquisitions, development and management of A-1 Self Storage, and other commercial properties in California. Their Real Estate Portfolio includes over 4 million square feet in real estate properties, including over 45 self storage locations. They have plans to open more locations in the future. For more information, contact A-1 Self Storage at 800-219-8979 or visit their website at www.a1storage.com


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Sep 25 E-SoftSys develops Customer Portal for ezStorage Posted by Paul Adams on 25 September 2013 06:31 PM

E-SoftSys develops Customer Portal for ezStorage

BLUE BELL, PA, September 23, 2013 E-SoftSys, developer ofSelf Storage Manager one of leading management software programs for the self-storage industry, announced today the deployment of the online Customer Portal module for ezStorage Corporation, the largest self-storage company in the Baltimore-Washington region with 46 large storage facilities.

The new online Customer Portal represents a significant upgrade to the previous ezPay system, allowing customers greater control in managing their account.

The Customer Portal provides our tenants online access to their account 24 hours a day, 7 days a week, said Todd Manganaro, CEO of ezStorage. In this electronic age, with the web being such a central part of conducting business, our tenants will benefit immensely from this portal. The feedback we have received so far from our tenants has been positive. We have been using Self Storage Manager for over 9 years. The E-SoftSys development team listens to customers and continues to provide enhancements and modules that assist ezStorage in improving customer service and making the operations more efficient.

According to Kat Shenoy, President and CEO of E-SoftSys, ezStorage is our first large operator client and we truly appreciate the input we have received from them in the development of enhancements and add-on modules. ezStorage has always been an early adaptor of technology and over the past 9 years they have implemented several new technologies offered by E-SoftSys such as the e-CRM module, Pay at Kiosk, Online Reservation and Payment interface.

E-SoftSys has always done its very best to bring technology to small, mid-size and large operators at an affordable cost and with an exceptional after sales support. Customer Portal is yet another innovative module from E-SoftSys that will assist storage operators of any size to provide better customer service to their tenants, while reducing labor costs related to routine tenant account maintenance tasks, added Shenoy.

About E-SoftSys

E-SoftSys, a Member of the Microsoft Partner Network, is a technology leader for the self-storage industry, with products and services that include:

Self Storage Manager : Comprehensive management software for single and multi-facility operators. e-CRM : Fully integrated Customer Relationship Management (CRM)module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada.Customer Portal : Customer Portal module can be easily customized to match the look and feel of storage operators main website and to meet the unique requirements of each storage operator. Additional features can also be quickly added.Other Modules : INSOMNIACTM Kiosk Interface, Late2Lien Interface, Online Reservations, Rentals Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, XPS, iPadTM/Tablet-based Site Walk Through and Audit module, and more.Lead Aggregator Interface : CubeSmart, Sparefoot, USStorageLocator, USstoragesearch.com. 24x7 Customer Support : 24x7 Customer Support, with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.Training Videos : In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.

About ezStorage

ezStorage Corporation, headquartered in Columbia, Maryland, is one of the nation's leading self storage operators with 41,000 units throughout Maryland, Virginia and Washington DC. Since 1987, ezStorage's attention to customer service, architectural detail, cleanliness and safety has earned them an unmatched reputation in the industry and among consumers. Visit www.ezstorage.com for locations and details.


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Jul 17 R.A.B. Management Corp. implements Self Storage Manager Mobile Website Module for 3 sites Posted by Paul Adams on 17 July 2013 05:28 PM

R.A.B. Management Corp. implements Self Storage Manager Mobile Website Module for 3 sites

BLUE BELL, PA, March 13, 2013 E-SoftSysTM, developer of Self Storage ManagerTM one of leading management software programs for the self-storage industry, announced today that R.A.B. Management CorpTM, headquartered in Pennsylvania, with 3 sites in Reading, Easton and Trexlertown, has implemented Self Storage Manager Mobile Website Module for all of their properties.

The SSM mobile website module includes the following features:

Ability to search for locations by Zip Code or City State or based on Current Location and view available unitsReserve a UnitPay my Bill About UsVisit Main WebsiteHosting, Maintenance and 24x7 support and monitoring is provided by E-SoftSys

Some key benefits of SSM mobile website are:

Mobile Websites can be viewed on any mobile device such as iPhone, Android phone, iPad, Android tablet etc.Improves Search Engine Ranking.When potential customers are able to easily find what they need while visiting a mobile website, theyre more likely to come back. Gives competitive advantage as some of your competitors may not have a mobile strategy and you will be able to compete effectively with the REITs that already have a solid mobile strategy.Integrating social media platforms such asFacebook,Twitter, LinkedIn andYouTubewith mobile website is simple and helps to further increase the traffic to the website.

I am thrilled with the SSM Mobile Website module, which will help us in further improving our customer service. E-SoftSys team deployed the mobile website sooner than expected. They were able to resolve all our requested changes in a timely manner, said Raymond Bartolacci III, Owner of R.A.B. Management Corp.We are very pleased with Self Storage Manager and the services offered by E-SoftSys. SSM Mobile Website is very advanced, includes all required features and is cost effective. I highly recommend the SSM Mobile Website module to other self-storage operators.

Mobile websites have gained lot of prominence these days with increased browsing happening from mobile devices such as iPhones, Android phones, iPads, Android tablet etc., said Kat Shenoy, President and CEO of E-SoftSys. We are pleased to note that R.A.B Management Group went live on the SSM Mobile Website module in record time, mainly because of the excellent coordination between the R.A.B and E-SoftSys teams during the deployment and implementation of the mobile website. More and more Self Storage Manager customers are now benefitting from the SSM Mobile Website module, which is search engine friendly, customer friendly, easy to deploy, with the ability to quickly customize the look and feel.

About E-SoftSys

E-SoftSys, a Member of the Microsoft Partner Network, is a technology leader for the self-storage industry, with products and services that include:

Self Storage Manager: Comprehensive management software for single and multi-facility operators e-CRM: Fully integrated Customer Relationship Management (CRM)module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada.Other Modules: INSOMNIACTM Kiosk Interface, Online Reservations, Rentals Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, Customer Portal, XPS, G5 Integration, iPadTM/Tablet-based Site Walk Through and Audit module, and more.24x7 Customer Support: 24x7 Customer Support, with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.Training Videos: In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic. We also collaborate with our customers to create customer specific training videos, when required.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.

About R.A.B Management Group

R.A.B Management Group own and manage three self-storage sites in Reading, Easton, and Trexlertown on the East Coast. With over 250,000 Sq. Ft of rentable storage space under management and new buildings being constructed, R.A.B. offers its tenants only first class services in the self-storage industry. For more information, contact R.A.B. Management Group at 610-438-1064 or visit their website at: http://www.keystoness.com.


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Jul 17 American Self Storage Implements Self Storage Manager Posted by Paul Adams on 17 July 2013 05:17 PM

American Self Storage Implements Self Storage Manager across 12 Facilities

BLUE BELL, PA, March 14, 2013 E-SoftSys, developer of Self Storage Manager one of leading management software programs for the self-storage industry, announced today that American Self Storage have successfully converted from their legacy management software to Self Storage Manager and have gone live with the program across all 12 facilities.

As with any conversion, there were many challenges that we had to face in switching over to a new management software. However we are extremely happy with the ease of conversion to Self Storage Manager, said Karen Kolbe, President of American Self Storage. The entire team at E-SoftSys worked very closely with us during the whole transition process and we are truly amazed with the patience, and professionalism exhibited by their implementation team and the easy access to their executive team at all times.

E-SoftSys customer service is remarkably prompt! added Kolbe. Their 24x7 customer service is like no other. With their can-do attitude and willingness to listen to us and accommodate many features unique to our business, our decision to switch to Self Storage Manager was truly justified. We look forward to implementing many of the advanced features and modules that Self Storage Manager offers. I truly believe that E-SoftSys is a customer-focused company and will be happy to recommend Self Storage Manager to other operators.

Kat Shenoy, President and CEO of E-SoftSys, appreciates the praise from Kolbe and also thrilled to have American Self Storage on board.

We are very pleased to welcome another Top 100 Operator - American Self Storage to our fast-growing base of multi-facility operators, Shenoy said. For the past 10 years we have worked with several multi-facility operators and understand that every large operator has some unique requirements. Our large programming team of highly qualified programmers makes it easier for us to quickly incorporate such unique requirements in to our products.

Our well-defined implementation process and conversion methodology, along with superior customer support has helped Self Storage Manager to quickly become one of the leading management software in the self-storage industry for both single and multi-facility operators, Shenoy added. We will continue to work closely with our client base to get their input both on additional functionality and new technology and keep enhancing our products to help our clients improve their business processes and compete effectively in this ever changing economy. We look forward to a long term and mutually beneficial association with American Self Storage."

About E-SoftSys

E-SoftSys, a Member of the Microsoft Partner Network, is a technology leader for the self-storage industry, with products and services that include:

Self Storage Manager: Comprehensive management software for single and multi-facility operators e-CRM: Fully integrated Customer Relationship Management (CRM)module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada.Other Modules: INSOMNIACTM Kiosk Interface, Online Reservations, Rentals Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, Customer Portal, XPS, G5 Integration, iPadTM/Tablet-based Site Walk Through and Audit module, and more.24x7 Customer Support 24x7 Customer Support, with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.Training Videos: In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic. We also collaborate with our customers to create customer specific training videos, when required.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.

About American Self Storage

American Self Storage, is leading multi-facility self-storage operator founded in 1985 and headquartered in Santa Barbara, CA offering self storage, boat, equipment, RV and indoor storage units at affordable prices across California, Nevada and Arizona. They are also listed amongst the top 100 self-storage operators in the country. For more information, contact American Self Storage at 805.963.8632 or visit their website at www.stormystuff.com.


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Jun 28 Running SSM on IE10 Posted by Paul Adams on 28 June 2013 11:18 AM

Dear Esteemed Customer,

A few Self Storage Manager users have reported that they are experiencing some compatibility issues while using the software after being automatically upgraded to IE10. We would like to advise all our customers that Self Storage Manager has not been tested and certified to run on IE10 as yet, and until we complete the testing and certify it, we advise you to run on IE9 until then. To do this, you may either need to downgrade your IE version from IE10 to IE9 or disable updates to IE.

We are currently working with Microsoft to address the compatibility issues with IE10 and expect to complete our testing and certify it to work on IE10 in a few weeks time. We thank you for your understanding and support, and appreciate your patience as we work on making Self Storage Manager fully compatible with IE10.

Below are the steps to downgrade your IE version from IE10 to IE9, and to disable any updates to IE

Windows 7

You may opt for one of the following methods to downgrade the Version from IE10 to IE9

Method 1

Click on start navigate to Control Panel Click on Programs and features On the left hand pane, click on Turn windows features on or off

Uncheck Internet Explorer10

Reboot the system. You should automatically be back on your previous version of IE

Method 2 (In case Method 1 doesn't work)

Click on start and navigate to Control panel Click on Add / Remove programs Select Internet Explorer10 and chose Uninstall / Remove After the uninstallation is complete, reboot the PC for the changes to take effect Your computer should be back on the previous version of IE


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Jan 17 E-SoftSys launches the new Customer Help Desk Posted by E-SoftSys Admin on 17 January 2012 09:42 AM E-SoftSys is proud to launch the new "Customer Help Desk" system which will enable its customers across the globe to report their queries related to E-SoftSys Products and get it resolved in quick time.
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