Financial Ombudsman Service: our homepage
Time 2020-10-10 22:10:36Web Name: Financial Ombudsman Service: our homepage
WebSite: http://www.financial-ombudsman.org.uk
ID:77511
Keywords:
Ombudsman,Financial,Service,Description:
Coronavirus update Find out how our service is being impacted by Covid-19 (coronavirus), and what this means for your complaint. Find out moreThe Financial Ombudsman Serviceis a free and easy to use service that settles complaints between consumers and businesses that provide financial services.We resolve disputes fairly and impartially, and have the power to put things right. Are you a small business? From 1 April 2019, if you're a small business (SME) and want to make a complaint to us, head to our dedicated small business website for more information about how we can help. Need help with a claims management dispute? From 1 April 2019, we can also help with complaints about claims management companies (CMCs). If you have a complaint, or you’re a CMC dealing with a complaint, head to the Claims Management Ombudsman website for more information. Clarence got in touch with us after he d been trying to resolve a payment issue he d been having for a service he d bought but was no longer receiving. After a year of trying to sort it out himself, he came to us for help. Read Clarence s complaint about payments for a service he didn t receive case study Carolyn contacted us after making a complaint about PPI. She wasn t sure that the business had made the right decision, so decided to get in touch with us. Read Carolyn s PPI complaint case studyWe regularly publish information and data about our work and the cases we see. A number of companies in the overseas investment scheme, German Property Group (also known as Dolphin Capital/Dolphin Trust/Red Rock), together referred to as “GPG” have recently entered preliminary bankruptcy proceedings in Germany. Today we’ve published data showing the number of complaints we received between April and June 2020. We’ve also published insight into themes we’re beginning to see in complaints resulting from Covid-19. Data and Insight The Financial Ombudsman Service announces that Dame Gillian Guy has been appointed as its new Independent Assessor.TAGS:Ombudsman Financial Service
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