Thank you.

Microsoft training and certification solutions help businesses and accredited academic institutions accelerate adoption and use of Microsoft technologies. With these enterprise-ready, direct-from-the-source training and certification resources, your employees can gain the skills they need to work more efficiently and productively.

Microsoft training and certification solutions are available through the following Microsoft Volume Licensing programs:

By consolidating the purchasing, budgeting, and tracking of the Microsoft training and certification solutions products described on this page with other Microsoft technology purchases through Volume Licensing, your organization can achieve on average a 20 to 80 percent cost savings (depending on the product and Volume Licensing contract level).

Microsoft E-Reference Libraries

Microsoft E-Reference Libraries offer comprehensive content on Microsoft products and related technologies. Hosted online through any Internet connection, the easy-to-use collection of Microsoft Press e-books provides an efficient, cost-effective alternative to print libraries and an excellent post-course supplement to classroom training and e-learning courses.

Microsoft Certification exam vouchers

Microsoft Certified Professionals can enhance your organization's competitive advantage, help increase customer satisfaction, and reduce network downtime.

Microsoft Imagine Academy (for eligible organizations)

The Microsoft Imagine Academy (MSIA) program is a skills benefit that provides technology courses, teaching resources, and related benefits aligned to in-demand workforce/career skills. Comprehensive learning paths and curricula prepare students to successfully achieve industry-recognized certification and employment. Teaching materials include curricula for Microsoft Office Specialist, Microsoft Technology Associate, and Microsoft Fundamentals certification readiness.

Microsoft Imagine Academy offers the following:

Microsoft Imagine Academy (MSIA) access is available upon new purchase or renewal of EES (Enrollment for Education Solutions), School, and OVS-ES (Open Value Subscription – Education Enrollment subscriptions) volume license subscriptions as a program skills benefit at no additional cost.

Microsoft Certification exam packs for academic institutions

With Microsoft Certifications, you can validate your students’ technology skills, helping them to differentiate themselves and to enhance their education and career prospects. Plus, you can use Microsoft Certifications to support your faculty and staff professional development goals.

You can order exam class and site packs that put students on the path to earning a Microsoft Certification—including Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA), Fundamentals, and Microsoft Certified Professional certifications. Certification exam class and site packs include a specific number of exam vouchers that you can use over the course of one year. Whether for a high school, two-year college, or four-year college, you can tailor a mix of certifications to meet your unique needs.

You can order your Microsoft Certification exam packs through the following Microsoft Academic Volume Licensing programs:

EES (Enrollment for Education Solutions), School, and OVS-ES (Open Value Subscription – Education Enrollment subscriptions) volume license subscriptions. For more information, contact your Academic Licensing Reseller or visit the Microsoft Licensing programs for industries page.

Additional Volume Licensing academic certification resources

Additional Volume Licensing academic e-learning resources

With Microsoft Certifications, you can validate your students’ technology skills, helping them to differentiate themselves and to enhance their education and career prospects. Plus, you can use Microsoft Certifications to support your faculty and staff professional development goals.

You can order exam class and site packs that put students on the path to earning a Microsoft Certification—including Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA), Fundamentals, and Microsoft Certified Professional certifications. Certification exam class and site packs include a specific number of exam vouchers that you can use over the course of one year. Whether for a high school, two-year college, or four-year college, you can tailor a mix of certifications to meet your unique needs.

Microsoft is no longer selling e-learning in Volume Licensing. The following resources are for customers who are still consuming our e-learning content under their existing contracts. They are meant to help you deploy, configure, and administer your Volume Licensing e-learning purchase.

Contact us

To get started with Microsoft training and certification products, contact your Volume Licensing account manager. For questions about pricing, licensing, and accelerated discounting, send an email message to MSLVLPurchase@microsoft.com.

Contact our sales specialists to inquire about adding Microsoft training and certification solutions.

The following questions specifically address Volume Licensing for Microsoft training and certification solutions. Visit the certification overview or exam policies and FAQ pages for answers to general questions regarding Microsoft Certification or the exams.

Q: What products are supported by Microsoft training and certification solutions?

Microsoft training and certification solutions support Microsoft solution areas, including:

As Microsoft adds or changes solutions areas, our certification program will be updated to reflect those priorities.

Q: In what regions can I purchase training and certification products through my Volume Licensing agreement?

Microsoft training and certification solutions are available within Volume Licensing in all regions. Contact your Volume Licensing account manager with any questions about pricing, licensing, and accelerated discounting.

Q: If I acquire a Microsoft training and certification solutions license, how do I access the content?

You can access content for Microsoft training and certification solutions (Microsoft E-Reference Libraries and Microsoft Certification Program exam vouchers) by using access codes. Access codes put the choice of learning in the hands of your employees. As an administrator, you will receive your access codes electronically at the start of your Volume Licensing agreement term. You can activate the codes at any time during the agreement term.

Note If you acquire your access codes during an existing agreement, the cost and benefits are pro-rated, based on the time left on the agreement.

Q: If I do not use all the codes acquired during my agreement, or if an employee resigns, can I reassign the code to another employee or receive a refund for the unused codes?

No. Access codes for Volume Licensing Online Services (including Microsoft training and certification solutions) are assigned to individuals and are non-transferable. You will not receive a refund. All unused codes expire at the end of the agreement.

Q: After I place an order, how long does it take to receive exam voucher codes?

The order will be acknowledged within 48 hours of being processed by Microsoft. You will receive access codes within 5 to 10 business days after the Large Account Reseller order is invoiced by Microsoft.

Q: May I print, copy, or share Microsoft E-Reference Library books?

No. Printing, copying, and sharing of Microsoft E-Reference Library materials is prohibited.

Q: How do I obtain Microsoft training and certification solutions packages?

Microsoft training and certification solutions are available to enterprise and select customers through Microsoft Volume Licensing Online Services. Each package is offered as a Service Subscription License (SSL) without the need for a User Subscription License (USL) or an Add-on Subscription License (ASL). Contact our sales specialists for pricing information.

Q: What is the difference between the pricing and subscription model of Microsoft training and certification solutions and other Volume Licensing Online Services?

Microsoft training and certification solutions offers one-tier, single-package pricing. Microsoft training and certification solutions packages can be ordered as a 12-month subscription or are pro-rated based on the number of months that are left in the master agreement. There is no need for a separate User Subscription License (USL) or an Add-on Subscription License (ASL), which are required for other programs under Volume Licensing Online Services.

Note If you order Microsoft training and certification solutions as a 12-month subscription, subsequent orders will expire at the same time as the initial 12-month subscription order.

Q: How many codes should I acquire?

The more codes your organization acquires, the greater the volume discount you receive. We recommend that you use one of the following resources to determine your organization's training needs and to develop a learning plan that aligns with your company's business goals.

Q: How many exam vouchers should I order?

To determine how many vouchers you need, first determine:

Remember that it is important for your people to gain hands-on experience with Microsoft products. We recommend six months or more of preparation for basic certifications and one year for advanced certifications.

Q: Which curriculum options are available to prepare for the exams included in the Microsoft Certified Professional (MCP) Class Pack, Microsoft Office Specialist (MOS) Site Pack, and Microsoft Technology Associate (MTA) Site Pack?

Each exam has preparation materials available. Choose the exam from the new exams list, and then look for the exam’s available preparation options.

Q: How is the MCP Class Pack fulfilled?

After the order is placed with the channel partner and processed by Microsoft, a list of exam vouchers is delivered via email to the Notices and Online Contact listed on your Volume Licensing agreement/enrollment and referenced in the order.

Q: What are the requirements to deploy a MOS or MTA Site License?

Your institution must be a registered Certiport authorized testing center and comply with the technical requirements posted on the Certiport website to utilize the MOS or MTA Site Pack benefit and to deliver MOS or MTA exams. If your institution is not a Certiport authorized testing center, it needs to go through the process to become a Certiport testing center.

Q: After I order a MOS or MTA Site Pack through Volume Licensing, how will I be notified of access to the exam vouchers?

You will receive an automated email within 24 hours with instructions about how to access the Microsoft Certification Site Pack Management site, along with contact information for the Certiport Customer Service Department.