Smarter Digital Customer Experience Transformation | Cloudsmartz

Web Name: Smarter Digital Customer Experience Transformation | Cloudsmartz

WebSite: http://www.cloudsmartz.com

ID:353778

Keywords:

Customer,Digital,Smarter,Cloudsmartz

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Acumen360™

Revenue Acceleration through Marketplace Transformation

Multi-tenant PortalDigital MarketplaceCPQ & Product CatalogueUnified Service OrchestrationOptimized OSS/BSSAPI-Driven FoundationMulti-tenant PortalDigital MarketplaceCPQ & Product CatalogueUnified Service OrchestrationOptimized OSS/BSSAPI-Driven FoundationTake a TourSchedule an Intro

Multi-tenant Portal

Omnichannel Platform. Service Performance. Enhanced Customer Care. Analytics IQ Engine.

Digital Marketplace

Product Ordering.  Service Management. Zero-Touch Provisioning.

CPQ & Product Catalogue

Increased Pricing Accuracy, Automation, & Velocity Accelerating Revenue Realization.

Unified Service Orchestration

Multi-domain Service Activation. Mgmt. & Monetization. Vendor Neutral Ecosystem.

Optimized OSS/BSS

Enhanced Automated Operational & Business Processes. Easily Introduce Differentiated Services.

API-Driven Foundation

Strong and Seamless Automated Transactions between Multiple Networks.

Acumen360

The platform enables six foundational functionalities, each with its own customizable set of features that offer time, cost, & labor efficiencies.

Eliminate redundancies and swivel chair tasks by having all your products, services, and accounts accessible through a single source of truth.

Discover Acumen 360 Multi-tenant Portal

Omnichannel Platform. Service Performance. Enhanced Customer Care. Analytics IQ Engine.

Digital Marketplace

Product Ordering.  Service Management. Zero-Touch Provisioning.

CPQ & Product Catalogue Increased Pricing Accuracy, Automation, & Velocity Accelerating Revenue Realization. Unified Service Orchestration Multi-domain Service Activation. Mgmt. & Monetization. Vendor Neutral Ecosystem. Optimized OSS/BSS Enhanced Automated Operational & Business Processes. Easily Introduce Differentiated Services. API-Driven Foundation Strong and Seamless Automated Transactions between Multiple Networks. Multi-tenant Portal

Omnichannel Platform. Service Performance. Enhanced Customer Care. Analytics IQ Engine.

Digital Marketplace

Product Ordering.  Service Management. Zero-Touch Provisioning.

CPQ & Product Catalogue

Increased Pricing Accuracy, Automation, & Velocity Accelerating Revenue Realization.

Unified Service Orchestration

Multi-domain Service Activation. Mgmt. & Monetization. Vendor Neutral Ecosystem.

Optimized OSS/BSS

Enhanced Automated Operational & Business Processes. Easily Introduce Differentiated Services.

API-Driven Foundation

Strong and Seamless Automated Transactions between Multiple Networks.

1+Years of Telecom & Software Experience1+Service Providers Customers Served80+Software/Telecom Specialized Teams1+END-USER ENGAGEMENT & INTERACTIONS

What can CloudSmartz do for you?

CloudSmartz is a uniquely qualified partner, providing the blueprint, the software platform, and the DevOps teams to fast-track your digital transformation and modernization initiatives.

Accelerate Digital Transformation

Accelerate Digital Transformation

CloudSmartz helps transform by leveraging its customer-centric, digital-first Acumen360 platform to enable zero-touch automation across existing and new systems and applications.

Improve the Digital Customer Experience

Improve the Digital Customer Experience

The Acumen360 Digital Marketplace Platform provides a customer self-service portal where enterprises can click to consume, manage and view services with real-time configure-price-quote, zero-touch provisioning & activation, and transparent billing management.

Expand Network
Agility

Expand Network Agility

Acumen360 connects to over 400 access providers and the world’s largest cloud suppliers. It harnesses existing network infrastructure to simplify service management and create new service offerings, making them available for one-click purchase, all while providing automation for SDN and SD-WAN use cases.

Achieve Greater Operational Efficiency

Achieve Greater Operational Efficiency

Acumen360 includes integration with over 100 B/OSS, CPQ, CRM, ERP, network management, ticketing and other systems, using standards-based APIs out of the box.

Gain Better Business
Insights

Gain Better Business Insights

Acumen360 includes off-the-shelf, relevant user portals with pertinent data and drill downs for enterprise customers, employee operations, partners, and sales agents.

Increase Service
Revenues

Increase Service Revenues

By providing a seamless and automated digital customer experience, service providers can quickly configure new services, make them available for click-to-consume, and improve customer satisfaction by providing better control, self-service, visibility, and service management.
"CloudSmartz has done everything for us: they build, they manage, and they support. We chose the right business to partner with; they have made good on their promise to enable our business to thrive."Carl GrivnerCEO | Global Cloud Xchange (GCX)"We are pleased to be working with CloudSmartz to accelerate our digital transformation for our customers and partners – CloudSmartz leadership has a strong understanding of the complexities of our network and customer demands – and a long history of executing."Larry SchwartzFormer CEO | Seaborn Networks"CloudSmartz understands the big picture and translates concepts and directional aspirations into real deliverables of next generation capabilities. They deliver on a genuine partnership model – making decisions fast and cleanly without things getting lost in translation."Jon VestalHead of Product Architecture"If you look at the culture that we built to thrive as being digital, CloudSmartz stood out for us for two reasons: one was their thought leadership. The second was that they understood the diversity of our customer base… Plus it helps that they work at our pace."Jacqueline TeoChief Digital Officer, HGC Global Communications“CloudSmartz understands the big picture and translates concepts and directional aspirations into real deliverables of next generation capabilities – making decisions fast and cleanly without things getting lost in translation.”Mike FuquaVice President of IT | Segra (now COX)"CloudSmartz has the experience and expertise that fits into our multi-year plans – they understand the innovative technology we are bringing to the marketplace and have the drive to deliver a world-class customer experience for our future clients."Bob BrumleyCEO | Laser Light CommunicationsPreviousNext

Contact us to learn more about how Acumen360 can digitize operations and provide an award-winning digital customer experience and marktplace solution for the Enterprise & SMB end-customers

Speak with us today

CloudSmartz helps CSPs transform into digital-first service providers by optimizing business intelligence, digitizing operations, and generating revenue opportunities through a unified service experience  – Acumen360™.

Contact Us

Contact our global teams at anytime for business, sales, and partner inquiry.

145 Culver Road
Rochester, NY 14620
info@CloudSmartz.com

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Disclaimer: Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Recognition

Disclaimer: Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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