LET’S MAKE LIFE FEEL GREAT FOR ALL

We share our boundless passion and energy for health and beauty with our customers, colleagues and communities; so together we can create a more healthy, beautiful and sustainable future for everyone.

WE ARE WATSONS

As Asia’s No. 1 health and beauty retailer, we’ve been here since 1841, helping people to look good, do good and feel great. Our wide range of beauty and wellbeing products, expert advice and services are available across a network of over 8,000 stores, and via online stores, across 10 Asian markets – so you can trust and rely on us to be here for you.

1841 1900 1980 2000 180 years of evolution 1841 Doors Open

The Hong Kong Dispensary, (as A.S. Watson was then known) opens its doors in Hong Kong and starts providing medical services to the local people.

1858 ‘WATSON’ Arrives

Alexander Skirving Watson, a British pharmacist, joins the company as Manager and becomes part-owner of The Hong Kong Dispensary – his name, and ours, would soon become famous.

1871 All Change

The Hong Kong Dispensary begins trading under a new name, A.S. Watson Company – and the foundations of an international health and beauty retail group were laid. We are also appointed as the chemist of the Governor of Hong Kong and the Duke of Edinburgh.

1908 Retail Stores

A.S. Watson expands its operations by opening retail stores called ‘Watsons the Chemist’, giving customers more opportunities to buy more health-related products, every day.

1941 Our Centenary

A.S. Watson celebrates its centenary, just months before the Japanese attack on Hong Kong on 13 December.

1981 New Era

A.S. Watson becomes a wholly owned subsidiary of Hutchison Whampoa Limited (forerunner of CK Hutchison Holdings), with a total of 75 retail outlets.

1980 - 90s Asian Expansion

Watsons the Chemist expands internationally into Taiwan, Macau and Singapore, Malaysia, Thailand.

2003 Store Innovation

Watsons ‘Your Personal Store’ opens its first ‘third generation’ store at Pacific Place, Hong Kong – the first of its kind in Asia.

2008 Members Get More

Watsons launches its loyalty programme in Asia – first in Taiwan, rolling it out in Mainland China, Thailand, Singapore and Malaysia.

2009 ASIA NO. 1

Watsons becomes Asia’s No. 1 Pharmacy/ Drugstore brand (we subsequently won 12 consecutive years)

2010 Seamless Experience

Our first eCommerce sites open in Mainland China, marking the beginning of Watsons’ seamless O+O (offline plus online) strategy.

2015 ACCELERATING O+O

eLab is established as the internal innovation hub to seize the emerging O+O opportunities.

2018 CUSTOMER EXPERT

Watsons launches Member Elite VIP programme.

DataLab is setup to further build big data capabilities.

2018 INNOVATIVE CONCEPT

G8 (8th generation) store concept is launched.

2019 SOCIAL NETWORK

Watsons connects with 10 million Facebook fans, building a strong global social network.

2019 Region-wide Privileges

Watsons One Pass launches to provide cross-border shopping benefits at overseas stores.

2020 Strong Global Community

Watsons reaches 100 million loyalty members in Asia, forming a strong network of beauty and wellness lovers.

2020 7000+ STORES

Watsons celebrates the milestone of reaching 7,000 stores in the region.

2021 Look Good. Do Good. Feel Great.

Watsons strengthens its commitment to social and environmental sustainability, with a new brand purpose.

A Global Community

Watsons’ reach extends far and wide, with stores everywhere across Asia.

Click on a market
to learn more.


10 Markets

8,000+
Stores

WATSONS AT A GLANCE

Take a glimpse of how we set the standard in beauty, health and wellbeing, providing customers with more reasons to visit.



See all photos

CONNECTING IN NEW WAYS #ColourMe

We are the first health and beauty retailer in Asia to launch a virtual makeup and hair colour try-on service within the mobile app.

Beauty KOL

Watsons has teamed up with a network of social media influencers around the world, to share the latest beauty trends and exclusive collections, available through the #WatsonsBeautyBox

Shoppertainment

Our customers and fans can interact with Watsons wherever they are, online or in stores, via professional makeovers, beauty livestreams and live product reviews.

LOOK GOOD. DO GOOD.
FEEL GREAT.

At Watsons, we have a strong sense of responsibility to create a better world through our global operations. Beyond our day-to-day operations in health and beauty, we are committed to initiatives that inspire behavioural change, and lead to a more sustainable world. We share this vision with our colleagues, our customers and our communities.

Find out more

ONLY AT WATSONS

Discover a whole world of exclusives - brands only available at Watsons…



See All Brands

What’s new with Watsons

2021-10-21

Watsons Develops Successful Partnership with K-Beauty Brands Mise En Scène and COSRX in Asia

2021-10-06

Watsons Collaborates with Global Supplier Partners to Launch Over 1,600 Sustainable Choices

2021-09-28

Watsons China is Voted No.1 Most-Loved by Customers

2021-08-10

Watsons Launches Foundation Finder AI Tool To Help Customers Find the Perfect Match


View More

Staying
Number 1

Our ambition to remain Asia’s number one health and beauty retailer makes us stronger every day – and we’re proud to have received international recognition for what we do.

WATSONS ASIA

"Asia's Top 1000 Brands" Survey - Asia’s No. 1 Pharmacy/Drugstore Brand*
Campaign Asia

WATSONS ASIA

Health MARKETING

WATSONS HONG KONG

Marketing Initiative of the Year - Hong Kong
Retail Asia Award 2021

WATSONS SINGAPORE

Store Design of the Year (Large) - Singapore
Retail Asia Award 2021

WATSONS SINGAPORE

Health ECOMMERCE

WATSONS ASIA

Asia eCommerce Awards 2020- eCommerce Marketplace/eRetailer of the Year

WATSONS HONG KONG

MARKies Award 2021 Best Idea (Digital Solution) - Gold

WATSONS HONG KONG

Top 10 Quality E-shop Awards 2018-2019 – Gold

WATSONS CHINA

Performance Marketing Effie Awards 2020 - Gold Effie

WATSONS TAIWAN

Top 25 Most Influential Brand of Mobile Generation on Facebook

WATSONS MALAYSIA

Top 3 Engaging Brands on Facebook

WATSONS MALAYSIA

Top 5 Engaging Brands on Instagram

WATSONS THAILAND

Twitter Thailand Award 2020 - Best #OnlyonTwitter Launch

WATSONS THAILAND

LINE Thailand Awards 2020 - Best LINE TODAY in FMCG, Retail 2021. All right reserved.