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Web Name: Home | Information and Communication Technology Services

WebSite: http://www.icts.uct.ac.za

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Information and Communication Technology Services
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homeGet ConnectedAboutContact usDirections to ICTSGovernance Support Services DivisionICTS Water Conservation InitiativeOrganogramCustomer Services DivisionEnterprise Infrastructure Services (EIS)Systems DivisionScheduled ICTS maintenance slotsPolicies and guidelinesSocial Responsibility InitiativesICTS Cares: where else can you help?UCT respects Copyright VacanciesICTS infographics: Tips, tricks and how tosPublications ReportsServicesHelp and SupportHow we support you at ICTSIT Liaisons (ITLs)Logging calls onlineThe IT service deskThe ICTS Front OfficeICTS walk-in centre in Mowbray Classroom support at UCTStudent computing lab supportSocial media supportICTS price lists 1211426 1258582 1250399 1250390 1253523 Previous Pause Next ICTS monthly maintenance this Sunday ICTS's monthly maintenance slot will proceed on Sunday, 28th November from 9:00 a.m. until 5:00 p.m. Unless advised to the contrary, do not expect any ICT services to be available for the duration of the maintenance slot. more ICTS Downloads has moved to Microsoft Teams The ICTS Downloads page has moved to Microsoft Teams. Find out how to access the page now. Read more Which UPS to use during loadshedding? If you need to stay connected even during loadshedding, check out our recommended UPS options, which are available directly from our vendor. more Got a question about MS Teams? Our extensive range of FAQs may have the answer... more Quick training tips to enhance your productivity Watch ICTS's short training videos to help you make the best use of Microsoft applications. more For information on South Africas response to COVID-19 please visit the COVID-19 Corona Virus South African Resource Portal. Home home
Home and Internet Networking Connect to the UCT network, internet access, storageSecurity UCT ensures you keep your technology safe on- and offline.Hardware Software Downloads, hardware software support, desktop management, acquisitionsTeaching Learning Information about Classroom Support and Student Computing LabsStudent Computing All the IT services and information you need to know as a studentEmail Calendar Email setup, UCT calendar, mailing lists and other email-related informationCollaboration and Communication Services UCT uses multiple communication channels such as voice, video, and instant messagingAdmin Systems UCT uses different systems to manage student administration, HR and other key aspects of the institutionResearch Computing The UCT eResearch Centre provides researchers with better and faster technology to manage, process and store their research data TRAINING CALENDAR

The UCTSAP SuccessFactors Learningallows UCT staff to find, book, and manage their learning development activities. This system, which is currently only available to permanent UCT staff members, contains training courses offered by UCTs various learning hubs, course schedules, and an online registration portal. Visithttp://successfactors.uct.ac.za/and click Learning to find a course.

Contract staff and third parties can continue to book training requests athttp://icstsapps.uct.ac.za/cbs.

LATEST NEWS

Dont get caught out by latest phishing attempts
Cybercriminals are using various forms of phishing to get access to your information and the UCT network.

Copyright violations are a serious offence
All copyrighted content is protected by laws and you may not download it without permission from the owner. If you are caught illegally downloading copyrighted content, you could face disciplinary and/or legal action.

Remote learning and working
Use our guidelines for working and learning remotely. We also have recommendations for staff and students to manage their data usage.

SERVICE STATUS

Browser problems with access to NetStorage and other systems

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Beware of SMSs pretending to be from UCT senior management

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Keep track of the latestphishing attempts at UCT

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View all training View all news View alerts archive

HELPDESK

Tel: 021650-4500
icts-helpdesk@uct.ac.za

Hours:

Monday - Friday: 8am - 4:30pm
Thursday:8am - 3:15pm

WALK IN SUPPORT

ICTS Front Office
Room 201
Computer Science Building
Upper Campus

ICTS Walk-in Office
Room 1.10
ICTS-on-Main
7 Main Road
Mowbray (seedirections)

Hours:

Monday - Friday: 8am - 4:30pm
Thursday:8am - 3:15pm
Tel: 021 650-3032

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