CM.com Status
Time 2021-11-23 21:30:55Web Name: CM.com Status
WebSite: http://status.cm.com
ID:246223
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CM,com,Status,Description:
keywords: description:Welcome to CM.com's home for real-time and historical data on system performance. Current information on Service AvailabilitySubscribe to get real-time updates. Having trouble? Troubleshoot common issues in our Help Center.
Customer Service x Get email notifications whenever CM.com creates, updates or resolves an incident. Get text message notifications whenever CM.com creates or resolves an incident. Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status. Visit our support site. Get the Atom Feed or RSS Feed. All Systems Operational About This SiteSubscribe to get real-time updates. Having trouble? Troubleshoot common issues in our Help Center.
Messaging Gateways Operational HTTPS Main - gw.cmtelecom.com ? Operational HTTPS Main - gw.messaging.cm.com ? Operational HTTPS Zone 1 - sgw01.cm.nl Operational HTTPS Zone 2 - sgw02.cm.nl Operational Smpp zone 1 - smpp181.messaging.cm.com Operational Smpp zone 2 - smpp182.messaging.cm.com Operational Smpp zone 3 - smpp183.messaging.cm.com Operational Mobile Marketing Cloud Operational Customer Data Platform / CDP ? Operational Campaigns Operational Pages Operational Email Campaigns Operational Voice Campaigns Operational Mobile Service Cloud Operational Customer Contact ? Operational WhatsApp ? Operational Apple Business Chat Operational Facebook Messenger Operational Viber Operational Telegram Operational Twitter Operational SMS Operational Scripted Chatbot Operational Customer Data Platform / CDP Operational TEXT Apps Operational Mail SMS Operational Messaging Analytics Operational Messaging Log Operational Texter Operational Voice Operational Inbound Gateway Breda (NL) Operational Outbound Gateway Breda (NL) Operational Outbound Gateway Rijen (NL) Operational Outbound Gateway Johannesburg (ZA) Operational Outbound Gateway Hong Kong (HK) Operational Voice API Breda (NL) Operational Voice API Johannesburg (ZA) Operational CDR API Operational Voice Analytics app Operational Audio Manager app Operational Voice Management app Operational Inbound Gateway Eindhoven (NL) ? Operational Inbound Gateway Johannesburg (ZA) Operational Pay Operational AutoCollect Operational GeefMobiel Operational MicroIncasso Operational Payment Service Provider API Operational Carrier Billing Operational iDEAL QR Operational Checkout Operational Mobile Order Operational PSP Dashboard ? Operational Access Operational CM Authenticator Operational One Time Passwords Operational iDIN Operational IBAN Verification Operational itsme Operational Mobile Connect Operational CM Sign Operational Platform Operational Address Book Operational Wallet ? Operational Paratel SMS kit Operational Ticketing Operational Seated Ticketing Dashboard ? Operational General Admission Ticketshop API ? Operational General Admission Ticketshop Operational Seated Ticketing Ticketshop ? Operational General Admission Dashboard ? Operational Legacy Operational Paratel XML Gateway Operational Paratel FTP Gateway Operational MobileWeb gateway Operational External Services Operational Mobile network operators: Netherlands Operational Mobile network operators: Belgium Operational Mobile network operators: France Operational Mobile network operators: Spain Operational Mobile network operators: United States of America Operational Mobile network operators: China Operational Mobile network operators: Japan Operational Mobile network operators: Singapore Operational Mobile network operators: United Arab Emirates Operational Mobile network operators: Kenya Operational Mobile network operators: Germany Operational Mobile network operators: United Kingdom Operational Mobile network operators: South Africa Operational Payment method: iDEAL Operational Payment method: PayPal Operational Payment method: Mastercard Operational Payment method: Visa Operational Payment method: Sofort banking Operational Payment method: Bancontact Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Media files hosting update for conversational channels Nov 15, 10:00-10:01 CET We will update the URLs and IP Addresses from which we host media files for conversational channels that we send towards customers. The current rcscgateway.cm.nl will be migrated by the end of the year to cdn-1.messaging.cm.com, cdn-2.messaging.cm.com and cdn-3.messaging.cm.com.If you have firewall rules configured to rcscgateway.cm.nl, please update those accordingly to cdn-1.messaging.cm.com and cdn-2.messaging.cm.com and cdn-3.messaging.cm.com.
If you have no specific firewall rules you have to take no further action.
Posted on Nov 12, 14:47 CET System Metrics Month Week Day cm.com Uptime Fetching cm.com Response time Fetching gw.cmtelecom.com Uptime Fetching gw.cmtelecom.com Response time Fetching gw.messaging.cm.com uptime Fetching gw.messaging.cm.com response time Fetching sgw01.cm.nl Uptime Fetching sgw01.cm.nl Response time Fetching sgw02.cm.nl Uptime Fetching sgw02.cm.nl Response time Fetching secure.docdatapayments.com Uptime Fetching secure.docdatapayments.com Response time Fetching api.cmpayments.com Uptime Fetching api.cmpayments.com Response time Fetching Past Incidents Nov 23, 2021
No incidents reported today.
Nov 22, 2021No incidents reported.
Nov 21, 2021No incidents reported.
Nov 20, 2021No incidents reported.
Nov 19, 2021 Operator Service Interruption - FR/BE - Lycamobile - 20825/20606 Resolved - This incident has been resolved.Nov 19, 18:36 CET Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 18:13 CET Update - We are continuing to work on a fix for this issue.
Nov 19, 17:52 CET Update - We are continuing to work on a fix for this issue.
Nov 19, 17:12 CET Identified - FR - Lycamobile - 20825, as well as BE 20606 is experiencing an issue which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Nov 19, 16:32 CET Nov 18, 2021
No incidents reported.
Nov 17, 2021 General service interruption Resolved - Due to measures already in place we were able to avoid further disruptionsNov 17, 15:31 CET Investigating - We are currently experiencing a general disruption of our services. We are investigating and will update as soon as we know more.
Nov 17, 14:41 CET Voice - Service Interruption on BE/FR/DE numbers Resolved - This incident has been resolved.
Nov 17, 11:06 CET Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 10:34 CET Identified - The issue has been identified and a fix is being implemented.
Nov 17, 10:29 CET Update - We are continuing to investigate this issue.
Nov 17, 10:25 CET Update - We are continuing to investigate this issue.
Nov 17, 10:20 CET Update - We are continuing to investigate this issue.
Nov 17, 10:10 CET Investigating - We are currently experiencing a service interruption on our Belgian, French, German hosted numbers.
Nov 17, 10:00 CET Voice - Scheduled Maintenance Completed - The scheduled maintenance has been completed.
Nov 17, 08:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:01 CET Update - We will be undergoing scheduled maintenance during this time.
Nov 16, 10:04 CET Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 15:35 CET Scheduled - Dear customer,
To further improve the resilience of our Voice platforms, we have scheduled a 2 hour maintenance.
Impact during the maintenance is expected to be limited, however some running calls may be impacted.
In case you have additional questions, or if you experience issues during or after the maintenance, please contact support@cm.com
CM.com Voice team
Nov 3, 17:06 CET Voice - Service Interruption Inbound Traffic CMTL Numbers Resolved - This incident has been resolved.
Nov 17, 07:52 CET Monitoring - Dear customer,
We have identified the issue and implemented a fix.
Traffic is back to normal.
Best regards,
Nov 17, 07:36 CET Identified - We are continuing to work on a fix for this issue.
Nov 17, 06:12 CET Investigating - We are currently experiencing a service interruption on our Dutch CM.com hosted (CMTL) numbers.
Incoming traffic to these numbers is currently not working.
Nov 16, 21:44 CET Service interruption support phone numbers Resolved - This incident has been resolved.
Nov 17, 07:51 CET Update - We are continuing to work on a fix for this issue.
Nov 17, 06:10 CET Identified - We are currently experiencing a service interruption with our inbound support phone numbers.
Please contact us via: support@cm.com
Nov 16, 22:34 CET Nov 16, 2021 General service interruption Resolved - This incident has been resolved.
Nov 16, 21:35 CET Monitoring - System performance is stable. We will continue to monitor the situation.
Nov 16, 20:38 CET Update - The situation around the DDOS attack is stabilized. We continue the investigation.
Nov 16, 18:41 CET Update - We're experiencing a DDOS attack on our global network. Our teams are working hard on a mitigation.
Nov 16, 17:55 CET Update - We are continuing to work on a fix for this issue.
Nov 16, 17:26 CET Identified - We are experiencing degraded performance on multiple platforms. We are working on a solution.
Nov 16, 17:13 CET Monitoring - The issue has been identified and a solution is implemented. We are currently monitoring the situation.
Nov 16, 16:50 CET Identified - We are experiencing degraded performance on multiple platforms. We are working on a solution.
Nov 16, 16:03 CET Investigating - Since 16-11-2021 14:50 we are experiencing a general service interruption. We are working to identify the cause.
Nov 16, 15:03 CET Nov 15, 2021
No incidents reported.
Nov 14, 2021No incidents reported.
Nov 13, 2021No incidents reported.
Nov 12, 2021 Service Interruption Texter Resolved - This incident has been resolved.Nov 12, 09:14 CET Identified - We're currently investigating an incident with our Texter service. Currently Texter is unavailable. We are working on a solution.
Nov 12, 09:03 CET Nov 11, 2021
No incidents reported.
Nov 10, 2021No incidents reported.
Nov 9, 2021 Ticketing - Scheduled Maintenance Completed - The scheduled maintenance has been completed.Nov 9, 09:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:01 CET Scheduled - Dear customer,
To further improve the ticketing platform we have scheduled a two hour maintenance window. During this window a degraded performance may be experienced for several minutes. This applies to all ticketing services.
In case you have additional questions, or if you experience issues during or after the maintenance, please contact support@cmtickets.com.
CM.com Ticketing team
Nov 8, 09:42 CET Incident History Powered by Atlassian Statuspage
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