Integral Healthcare Solutions
Time 2020-09-19 03:03:38Web Name: Integral Healthcare Solutions
WebSite: http://integralhs.com
ID:51685
Keywords:
Integral,Healthcare,Solutions,Description:
PROGRESSIVE Leading the way with Goldfinch and Accreditrain - our proprietary online accreditation management and training tools EXPERT A collective of the world's best healthcare and pharmacy accreditation and compliance professionals who share a passion for making a profound difference A consulting model built upon experience, interdisciplinary problem-solving, and personalized service VIEW ALL SERVICES Very simply, Integral Healthcare Solutions offers unequaled experience in the key areas of accreditation encountered by the modern healthcare organization. Under this standard, the pharmacy must have documentation of the implementation of written policies to:Handle clinical calls 24/7;Timely respond to clinical communications;Counsel patients on request;Clearly spell out the process of escalating issues to a clinician. READ FULL POST This standard establishes minimum requirements for your organization s communications process. First, if your organization receives communications through means other than telephone (e.g., the internet), your policies describing those means must establish standards for timely responses to those communications.Second, the pharmacy must implement a documented procedure to support bi-directional ele... READ FULL POST Building on the requirements of the previous standard to monitor telephone performance, this standard establishes minimum performance requirements:Average abandonment rate -- less than or equal to 5 percent; andAverage speed of answer by a live person -- 80 percent.In addition, the standard requires that the quality oversight committee review, no less than quarterly, performance trends on the abov... READ FULL POST Pick up more helpful tips on URAC's revised Specialty Pharmacy Mail Service Pharmacy standard: CPE 3-4, Employmen… https://t.co/HTBsjhyTpKTAGS:Integral Healthcare Solutions
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