Feel The Softcup® Difference

Leak Proof. Swim Proof. Sleep Proof.

Available at   

Made with soft, medical grade silicone and designed to fit the internal contour of the vagina for a comfortable fit and protection against leaks. 

Safe all day and all night protection so you can do more of what you love without interruption.

Softcup offers the same commitment to quality, and comfort. Say hello to ridges in the base and a textured pull-tab for easy and clean removal, all made locally in California.

Softcup is reusable for years, is better for the environment, and saves money compared to tampons and pads, up to $80 per year! Lasts for years to create zero-waste and saves you money.

For light to heavy flows, most people start with this size.

Holds the equivalent of 2 super of 3 regular tampons.

For extra heavy flows and those who have given birth vaginally 2+ times. 

Holds the equivalent of 3 super or 5 regular tampons.

For light to heavy flows, most people start with this size.

Holds the equivalent of 2 super of 3 regular tampons.

How long can I wear Softcup?

You can wear Softcup for Up to 12 Hours. If your flow is especially heavy, you may find that on heavy flow days your changes will be more frequent.

Can you go to the bathroom while wearing Softcup?

Yes, you can urinate and have a bowel movement while wearing Softcup.

Learn how to insert, remove, and clean Softcup here:

Download PDF

How long can I wear Softcup?

You can wear Softcup for up to 12 hours. On days that your flow is especially heavy, you may need to change your cup more frequently. 

Can you go to the bathroom while wearing Softcup?

Yes, you can urinate and have a bowel movement while wearing Softcup.

How do I insert/remove Softcup?

Review these step by step instructions with some helpful diagrams. If you have any further questions, reach out to [emailprotected].There is a learning curve to understanding how Softcup works best for you and our team is here to help.

Can I reuse Softcup?

Yes, Softcup is reusable and lasts for years. Softcup is easy to remove and clean. At the end of your menstrual cycle, you can store Softcup in its pouch until your next cycle.  

How do I clean Softcup?

Use warm water and soap free from oils or synthetic fragrance and wash your cup for 20 seconds. Be sure to get the air holes unclogged and cleaned. Do not use tea tree oil, scented soap, castile/peppermint soap, oil-based soap, rubbing alcohol, antibacterial soap, hand sanitizer, dish soap, hydrogen peroxide bleach, or harsh chemicals as these may damage the silicone and cause irritation. If irritation occurs, discontinue use and consult your physician.

Sometimes you may want to do a deep clean. To do this, boil the cup for 10 minutes in an open pot of water. Do not leave the boiling pot unattended. Use tongs to ensure the cup does not touch the bottom of the pot. If you burn your cup while boiling, your cup may no longer be suitable for use and should be replaced.

Does it leak?

Softcup should not leak if inserted properly. Softcup works by catching your blood as it comes out of your cervix. Menstrual fluid is collected rather than absorbed (like a tampon) reducing the likelihood of leaks.

How do I know if Softcup is inserted properly?

You can check that your cup is fully open in 1 of 3 ways:

1. Gently press your index finger on one side of your vaginal wall to create space for the cup to open.

2. Run your index finger around the base of the cup to feel if there are indents or pleats (which mean it hasn’t opened all the way).

3. Grab the base of the cup and rotate it one direction or the other.

Should I feel the stem when the cup is inserted properly?

The stem warms up to your body’s temperature as you wear it. It can take a few minutes but should be less noticeable as time goes on.

If you are still noticing the cup’s stem, it is customizable so you can tailor it to fit your body’s needs. Here are a few ways to make it more comfortable if you can feel it.

1. Move the cup higher up into your vagina. It should be less noticeable this way.

2. Remove your cup and trim the length of the stem by using clean scissors. It can be shortened or trimmed away completely.

3. If all else fails and you’re still uncomfortable, remove the cup and consult your physician.

Is it possible for Softcup to get stuck inside me?

No, Softcup cannot get lost inside of you.The cervical opening is far too narrow to allow an object to pass through.

If you have trouble removing Softcup, don’t panic. Try sitting on the toilet and bearing down with the pelvic muscles which will push Softcup towards the vaginal canal. Once in the vaginal canal, you will be able to comfortably pull it out.

Can Softcup cause cramping or discomfort?

No, Softcup should not cause cramping or discomfort when placed properly. In fact, you shouldn’t be able to feel it at all.

Unlike a tampon which is stiff and plugs the vaginal canal, Softcup is flexible and moves with the contractions of your body, helping to ease or eliminate the pain of cramping.

What is it made out of?

Softcup is made of medical-grade silicone. The cup is non-toxic, hypoallergenic, and made without natural rubber latex or BPA.

Does Softcup have an expiration date?

Silicone is very durable but depending on factors unique to each person, the lifespan of the cup varies. Inspect your cup regularly for signs of deterioration, such as odor, severe discoloration, or a stick or powdery film. Also regularly inspect your cup for any tears in the stem or cup. Since it is a personal hygiene product, a general guideline is to replace it every two years or if the cup was worn while you experienced a yeast or bacterial infection.

Where can I purchase Softcup?

Available at select CVS stores and on Amazon.

How long can I wear Softcup?

You can wear Softcup for Up to 12 Hours. If your flow is especially heavy, you may find that on heavy flow days your changes will be more frequent.

Can you go to the bathroom while wearing Softcup?

Yes, you can urinate and have a bowel movement while wearing Softcup.

How do I insert/remove Softcup?

• Review this LINK PDF for step by step instructions with some helpful diagrams. If you have any further questions, reach out to [emailprotected]. There is a learning curve to understanding how Softcup works best for you and our team is here to help.

Can I reuse Softcup?

• Yes, Softcup is reusable and lasts for years. Softcup is easy to remove and clean. At the end of your menstrual cycle, you can store Softcup in its pouch until your next cycle.

How do I clean Softcup?

• Use warm water and soap free from oils or synthetic fragrance and wash your cup for 20 seconds. Be sure to get the air holes unclogged and cleaned. Do not use tea tree oil, scented soap, castile/peppermint soap, oil-based soap, rubbing alcohol, antibacterial soap, hand sanitizer, dish soap, hydrogen peroxide bleach, or harsh chemicals as these may damage the silicone and cause irritation. If irritation occurs, discontinue use and consult your physician.

• Sometimes you may want to do a deep clean. To do this, boil the cup for 10 minutes in an open pot of water. Do not leave the boiling pot unattended. Use tongs to ensure the cup does not touch the bottom of the pot. If you burn your cup while boiling, your cup may no longer be suitable for use and should be replaced.

Will Softcup fit me?

With our Perfect Fit Guarantee, you can rest easy knowing we’ve got the right size for you. If the size you buy doesn’t fit quite right, email us at [emailprotected] with proof of purchase and we’ll work with you to troubleshoot your cup, or swap it out for the other size.

Does it leak?

Softcup should not leak if inserted properly. Softcup works by catching your blood as it comes out of your cervix. Menstrual fluid is collected rather than absorbed (like a tampon) reducing the likelihood of leaks.

How do I know if Softcup is inserted properly?

You can check that your cup is fully open in 1 of 3 ways:

1. Gently press your index finger on one side of your vaginal wall to create space for the cup to open.

2. Run your index finger around the base of the cup to feel if there are indents or pleats (which mean it hasn’t opened all the way).

3. Grab the base of the cup and rotate it one direction or the other.

Should I feel the stem when the cup is inserted properly?

The stem warms up to your body’s temperature as you wear it. It can take a few minutes but should be less noticeable as time goes on.

If you are still noticing the cup’s stem, it is customizable so you can tailor it to fit your body’s needs. Here are a few ways to make it more comfortable if you can feel it.

1. Move the cup higher up into your vagina. It should be less noticeable this way.

2. Remove your cup and trim the length of the stem by using clean scissors. It can be shortened or trimmed away completely.

3. If all else fails and you’re still uncomfortable, remove the cup and consult your physician.

Is it possible for Softcup to get stuck inside me?

No, Softcup cannot get lost inside of you.The cervical opening is far too narrow to allow an object to pass through.

If you have trouble removing Softcup, don’t panic. Try sitting on the toilet and bearing down with the pelvic muscles which will push Softcup towards the vaginal canal. Once in the vaginal canal, you will be able to comfortably pull it out.

Can Softcup cause cramping or discomfort?

No, Softcup should not cause cramping or discomfort when placed properly. In fact, you shouldn’t be able to feel it at all.

Unlike a tampon which is stiff and plugs the vaginal canal, Softcup is flexible and moves with the contractions of your body, helping to ease or eliminate the pain of cramping.

What is it made out of?

Softcup is made of medical-grade silicone. The cup is non-toxic, hypoallergenic, and made without natural rubber latex or BPA.

Does Softcup have an expiration date?

Silicone is very durable but depending on factors unique to each person, the lifespan of the cup varies. Inspect your cup regularly for signs of deterioration, such as odor, severe discoloration, or a stick or powdery film. Also regularly inspect your cup for any tears in the stem or cup. Since it is a personal hygiene product, a general guideline is to replace it every two years or if the cup was worn while you experienced a yeast or bacterial infection.

Where can I purchase Softcup?

Available at select CVS (link) stores and on Amazon (link).

The Flex Company was created to give those who bleed alternative period products that prioritize comfort, support an active lifestyle, and lend a hand to Mother Earth.

Founder protected]

318 Lincoln Boulevard Suite 200
Venice, CA 90291

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SOFTDISC® and SOFTCUP® are registered trademarks of The Flex Company in the U.S. and elsewhere. © 2021 The Flex Company. All rights reserved.