AI-Powered Voice Analytics

Time 2022-01-01 17:12:19

Web Name: AI-Powered Voice Analytics

WebSite: http://www.voicebase.com

ID:250863

Keywords:

Powered,AI,Analytics,Voice,

Description:

keywords:
description:Voice Analytics for Call Centers. VoiceBase provides AI-Powered Voice Analytics to forward-thinking Enterprise organizations.

AI-Powered Speech Analytics Discover your next strategic insight Turn Call Center Data into Value for the Enterprise Request Demo Understand Improve CX

Quantify Customer Sentiment and Measure the TRUE Voice of the Customer

Learn More Lower Compliance Risk

Automatically Scrub Sensitive Data Such as Credit Cards to Protect Customer Data

Learn More Optimize Sales

Discover Replicate Best Techniques Across Your Team to Increase Conversions

Learn More World-Class Partners Customers Turn Voice Data INTO Insights

Increase Sales         Improve Customer Experience        Minimize Risk

Our customers discover new ways to lower call center costs, maximize revenue, and minimize compliance risk with our flexible, scalable solutions.  Using AI, Natural Language Processing, and Intelligence Tools, we turn raw unstructured call data into structured, rich data for analysis. Analyze 100% of CUSTOMER INTERACTIONS

Make better business decisions from every sales, service, or marketing conversation.

Voice Analytics software to transcribe contact center calls and organize the data for actionable insights. 

Improving CX With Voice Analytics

“VoiceBase has been key to our digital transformation by providing rich custom voice analytics across every single department. 

The Voice of the Customer should be the fabric of every enterprise and we realized that we had limited access to what our VoC really was until we started to leverage VoiceBase’s enterprise analytics solution.”

Becky Masters, Delta Dental of Washington

Case Study Speech-to-Text

Automatically transcribe recordings with natural language processing (NLP).

Learn More Speech Analytics

 Analyze, inspect and categorize calls with our industry-leading  query solution.

Learn More PCI Redaction

Automatically detect and redact sensitive data PCI / PII data from the audio and transcript.

Learn More Tone sentiment.

Learn More AI Predictions

Detect and predict complex behavior with high accuracy using machine learning.

Learn More Text Analytics

Analyze chat, email, CRM, and support data for a complete view of customer interactions.

Learn More

Automated Agent QA

“Being able to pinpoint the exact timing and specific verbiage used in successful conversations provides us with the data needed to help our team of agents be more productive.”

Frank Pettinato,  Avantive

Case Study Discover Whats Possible

Sign up for a personalized voice analytics demo with our team of experts.

Request a Demo Products Enterprise Accelerator VoiceBase Online Developer APISolutions By Application Customer Experience Customer Analytics Transcription Predictive Analytics Customer Engagement Text Analytics Workforce Engagement By Industry Insurance Telecommunications Healthcare Financial Services Retail Travel Hospitality Use Cases Customer Experience Market Intelligence Sales Optimization PCI Compliance Call Center AnalyticsAbout Company News Press Careers Privacy PolicyResources Blog Whitepapers Integrations API Documentation Support Login

TAGS:Powered AI Analytics Voice 

<<< Thank you for your visit >>>

Voice Analytics for Call Centers. VoiceBase provides AI-Powered Voice Analytics to forward-thinking Enterprise organizations.

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