Residential Network Services — Office of Information Technology

Time 2021-11-10 19:10:22

Web Name: Residential Network Services — Office of Information Technology

WebSite: http://resnet.uci.edu

ID:227750

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Office of Information Technology

Serving UC Irvines Technology Needs

HomeServices OIT Recharge Services All ServicesSupport Help Center Contact the Help Desk Desktop Support Services IT Accessibility OIT Enterprise ArchitectureInformation SecurityAbout OIT Overview Org Chart (Login required) Contact Us Directions to OIT Offices Employment Technology Roadmap Inclusive IT Language Guide Technology Products Services ShowcaseYou are here: Home / Residential Network ServicesResidential Network Services

Welcome back, Anteaters! If you are returning for the first time this year and have an iPhone or iPad, you will need to register your device again to connect to the internet. This is due to a software change that Apple implemented last fall. In addition, the walk-in ResNet help desk located in the Administrative Modulars has been permanently closed. For ResNet support, please call or email and one of our agents will be able to assist.

OIT is dedicated to meeting the growing networking needs of not just the UC Irvine campus community (UCInet), but also the residential communities (ResNet). We offer computer networking and cable television assistance to residents of the following communities:

UndergraduateArroyo VistaLas Lomas (starting in 2021)Mesa CourtMiddle Earth GraduateCampus VillagePalo VerdeVerano Place Faculty Staff (ICHA)AlturasGabrielinoMiramonteSantiago

*For students living in Las Lomas, please note that there will be a Wireless Access Point (WAP) set up in the living room of each apartment. The WAP will have several wired ports that can be used instead of a wireless connection. Similar to the other undergrad housing, all wired and wireless devices connecting to the WAP must be registered in order to access the internet.

We do not manage the network for the American Campus Communities at UCI, namely Vista del Campo, Vista del Campo Norte, Camino del Sol, and Puerta del Sol. For technical assistance in those communities, please consult your local housing office.

Our Services ResNet Mobile Access

Instructions for residents of Arroyo Vista, Campus Village, Mesa Court, and Middle Earth on how to register your mobile devices.

Router Setup

Instructions for residents of Palo Verde, Verano Place, and the ICHA Communities on how to register your router.

Cable Television

Apogee, our campus cable TV provider, provides service to our undergrad grad communities.

Contact Us Email On the Phone Email

You can email us at oit@uci.edu. Make sure to include the following information in your email:

NameUCInetIDPhone NumberName of complex that you live inBuilding and room numberDescription of problem. Include pictures if you're reporting a problem with a network jack.IMPORTANT: MAC address IP address of your router, computer, or mobile phone. On the Phone

You can call the OIT Help Desk for phone support at (949) 824-2222 from 8-5, M-F.

Updated on Friday, September 17, 2021Need Help? Help CenterOpen a TicketService RequestsCall Us – (949) 824-2222Email Us – oit@uci.eduKnowledge Base About OIT OIT Employment OpportunitiesPoliciesPrivacy Notice IT Accessibility Contact Us

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