Ewarranty

Web Name: Ewarranty

WebSite: http://ewarranty2u.com

ID:31416

Keywords:

Ewarranty,

Description:

ABOUT US We have been providing comprehensive warranty solutions since 2006 and continue to innovate new warranty solutions to bring the best products to our business partners, clients and consumers. Contact Us Today Customer Careline Our Customer Careline provides another convenient and easy way to make a claim. You may also contact to us by email: careline@ewarranty2u.com Contact Us Today Parts Service part, repair part, or replacement part cost is expected to ecalate further with currency fluctuations. High material and labour cost also contributed to the increasing parts cost. Hence, the purpose of Extended Waarnty programs is to curbe with the uncertainties. Labour A surge in minimum wage in recent years would have affected most businesses especially labour intensive industries. Therefore, it is wise to hedge the future repair cost withour Extended Warranty programs Transport Transportation cost includes technician s travelling time and mileage claims for repairs of big items such as TV, washing machine, Clothes dryer, refrigerators, air-conditioning, water heater dish washer. What We Offer On top of the hedging of parts, labour and transportation cost, E-Warranty offers 3 months repair warranty period for the same failure that occurs within 3 months after the last repair. This is our commitment to ensure quality of service and customer satisafactions. Extended Warranty Extended Warranty is never a bargain. Any modern appliance built today (or automobiles) will last long enough for you to get your money s worth. Most appliances (or autos) will break down during it s warranty period; this is called infant mortality , and will be covered by manufacturer warranty. Further, and increasingly, the unit will fail more and more at the end of its life span. So let E-Warranty takes care of it.FAQ Extended Warranty Program FREQUENTLY ASKED QUESTIONS (FAQ) – EXTENDED WARRANTY PROGRAM (ELECTRICAL APPLIANCES / MOBILE PHONES / TABLETS / COMPUTERS / HEALTH EQUIPMENT)aWhat option do you have for RP plan?RP plans are available for 1+1 year and 2 + 1 yearaWhat is Replacement Programme (RP)?RP is One to One replacement when the products breaks down on the 2nd year or 3rd year upon the expiry of manufacturer warrantyaWhere do you have the ASC?We have more than 250 ASC throughout Peninsular Malaysia, Sabah Sarawak.aHow soon can the Authorized Service Center (ASC) call the customer?Normally within 24-48 hours from the receipt of official complaint.aHow do I make a claim?You may refer to your reseller / dealer whom you purchased your product from.aWhat if the customer lost his/her CI, can he/she still claim for the repair when there is a breakdown?Yes, he/she may as long as the details of the customer including the products are accurate.aIs the EWP applicable to all brands?It is only applicable to most branded provided in the list.aCan I still extend the warranty after the expiry of EWP?No, you may not.aWhat are the important details required for EWP?Name, I/C no. address, postcode, Mobile no, product brand, model, serial no. Date of Purchase warranty plan.aWill the customer get any Confirmation of submission?Yes, a copy of Confirmation of submission can be printed from our online registration system by our authorized resellers.An e certificate will be send via email to customeraWhat are the EWP plans?Manufacturer warranty + EWP: 1 + 1, 1+2, 1+ 3, 1+4, 2+1, 2+3 3+2.aWhen the model of product is obsolete, how do you make replacement?The replacement of product is based on Brand, size like for like basis.aWhat product will be included for transportation coverage?Not applicable for cash carry products. It must be above 32” TV, washing machine / dryer, refrigerators / freezer, air-conditioning, hood and hob or equivalent.aDoes repair cost reduce the amount of Sum Insured when replacement is done?Yes, the replacement cost will be the balancing amount from the Sum Insured of the product.aDoes EWP cover labour, parts and transport charges?Yes, it is.aWhere can I read Terms and Conditions of EWP?A copy of Terms and Conditions can be obtained from our authorized resellers.aIs the EWP transferable?Yes, it is transferable but customer must write in to inform us the new owner details.aDoes EWP cover lightning, flood, fire, theft accidental damage?No, it does not cover natural disaster, accidental damage theft. This is covered under All Risk insurance.aHow many dead pixels are considered qualify the claim for panel?The minimum dead pixels must not be below 8 dots.aDoes EWP cover LED / LCD / Plasma panel?Yes, it covers LED / LCD / Plasma panel.aWhat does EWP cover?It covers the similar warranty to manufacturer’s warranty (mirror coverage)- Refer Terms and Conditions.aWhen must I purchase the EWP?I must purchase the EWP at the time I purchase the Electrical product.aWhat are the products that are covered under EWP?Our EWP covers:• Electrical Appliances• Mobile / Smart Phone• Tablet• Printers Facsimile• Computer Laptop• Health Equipment• Home Warranty Plus• Motorcycle• Automobile• CCTV Alarm SystemaHow long may I extend the warranty?You may extend the warranty total not more than 60 months including the manufacturer warranty period from the date of purchase.aWhat is Extended Warranty Program (EWP)?EWP is the warranty extended from the expiry of the manufacturer warranty period. Experienced We have been providing comprehensive warranty solutions since 2006 and have more than 20 years of working experience in Electrical Electronics industry. Wide Repairer Network Our wide nationwide Authorized Service Repairer network of experienced and professional technicians Fast Easy Claims Fast, easy paperless claim process makes E-Warranty as one of the most preferred partners. We describe what our commitment to transparency means for our clients to review process on our 24/7 web-based repair status checking system. Testimonials Here s what just some of our clients have said Their advice and support has been first class, I can't thank them enough for how they helped. My company has been greatly helped by the excellent work from E-Warranty, you won't be disappointed. For insurance assistance I can't recommended Ewarranty2u, I've been delighted by the outcome Request a Call Back For Personal : Would you like to speak to our Customer Careline over the phone ? Just submit your details and we ll be in touch shortly. You can also email us if you would prefer.For Businesses : Do you have questions or enquiries about how our E-Warranty can help your company? Send us an email and we ll get in touch shortly, or phone +6016 3585 747 between 09:00 and 17:30 Monday to Friday (except Public Holiday) we would be delighted to speak. Otherwise you can also email us at : enquiry@ewarranty2u.comNote: Your details are kept strictly confidential as per our Privacy Policy.

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