TAXI CALL CENTRE

WE HAVE FULL & PART TIME JOBS AVAILABLE

Outsourcing Your Taxi Company To Taxi Call Centre Can Bring Great Cost Savings To You & And Your Company. Taxi Call Centre Has A Team Of Experienced Call Handlers Who Have Many Years Of Experience In Booking And Dispatching Taxi Jobs For Taxi Companies All Across The Uk.

Taxi Call Centre Have Saved Many Taxi Companies In The Uk, Over £1 Million Pounds Over The Last 12 Months By Reducing Their Running Costs. Our Prime Objective Is To Bring Forth Ease To All Our Taxi Company Clients In The Uk By Handling Their Entire Business, Just The Way They Want It.

Our Skilled Team Specialises In All Aspects Of Sales And Customer Service And We’re Not Shy Of More Complex Tasks Ensuring Your Customers Get The Best Possible Experience. Flexible And Scalable, Always Ready Day And Night, We’ll Work With You To Build The Right Solution For Your Business Requirements.

All Of Our Operators Are Fluent In English And Professionally Trained To Use Multiple Softwares, Such As Icabbi, Autocab Ghost, Magenta, Infocab, Cordik, Data Master, Cab Treasure. Before We Take On Any Telephone Operators, We Ensure That They All Have A Minimum Of 5 Years Experience In Handling Inbound & Outbound Calls.

WHOARE WE

We Are Risk Managers. We Are Brand Ambassadors, More Importantly We Are Proud Partners Of Industries Such As Property, Healthcare, Finance, Construction & Transport.

Whether We Support Your Inbound Or Outbound Communications, Over The Phone Or Multiple Channels, We Are A Strategic Partner.

From Day One, We Pair You With A Dedicated Call Centre Colleague Who Becomes Intimately Familiar With Your Business Objectives And Opportunities.

They Consider Themselves Your Employee And Endeavour To Continually Learn About Your Business, Culture And Operations To Adjust, Streamline & Support Your Frontline Call Centre Support.

Taxi Call Centres Agents Are Trained To Speak With Your Brand Voice, Understand Your Products And Services Intrinsically, And Respond To Customers As You Would Yourself.

TAXICALL CENTRE

WHATWE DO

Employing Over 250 Staff, We Are A Well-Established, Highly Regarded And Successful Outsourced Multi-Channel Call Centre.

Taxi Call Centre Provides Call Centre Solutions For Companies That Require Outstanding Complex Or Simple Customer Service And Expert Inbound And Outbound Sales.

But We Do More Than That, We Also Nurture Your Customers As If They Were Our Own And We Believe In World Class Services Every Step Of The Way.

In Addition To Having Daily Inbound And Outbound Campaigns, We Also Specialise In Taxi Campaigns, In Which We Generate Our Clients More Than Over A Million Pounds In A Year In Sales, By Handling All Of Their Daily Operations.

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Whether Your Systems Fail, Your Customers Need Out Of Hours Support, Or You Need An Emergency Engineer Callout, Our Staff Are Ready To Ensure Vital Processes Are Managed At Any Time.

24 HOURSERVICE

WE ARE HIRING

We Are Looking For ICabbi ExperiencedOperators:

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- We Are Looking For ICabbi Experienced Operators For Our (UK) Based Taxi Companies That Are Based In Several Cities Within United Kingdom.

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- We Are Looking For Full & Part Time Taxi Controllers Who Can Work On Our Given Rota. All Candidates Must Have Excellent English Communication And Writing Skills As Well As Basic Computer Skills.

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We Are Looking ForExperiencedGraphic Designers:

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- We Are Looking For Experienced Graphic Designers Who Will Have To Make Daily Content For Our (UK) Based Companies That Are Based In Several Cities Within United Kingdom.

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- We Are Looking For Full & Part Time Graphic Designers Who Can Work On A Daily Basis. All Candidates Must Have Excellent English Communication And Writing Skills As Well As Basic Photoshop Or Adobe Illustrator Skills.​

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We Are Looking ForExperiencedTelephone Receptionists:

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- We Are Looking For Experienced Telephone Receptionists For Our (UK) Based Companies That Are Based In Several Cities Within United Kingdom.

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- We Are Looking For Full & Part Time Telephone Receptionists Who Can Work On Our Given Rota. All Candidates Must Have Excellent English Communication And Writing Skills As Well As Basic Computer Skills.

WE ARE HIRING

We Are Looking ForExperiencedInbound Agents:

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- We Are Looking For Inbound Experienced Agents For Our (UK) Based Taxi Companies That Are Based In Several Cities Within United Kingdom.

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- We Are Looking For Full & Part Time Experienced Inbound Agents Who Can Work On Our Given Rota. All Candidates Must Have Excellent English Communication And Writing Skills As Well As Basic Computer Skills.

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We Are Looking ForExperiencedOutbound Agents:

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- We Are Looking For ExperiencedOutbound AgentsWho Will Have To Make Daily Content For Our (UK) Based Companies That Are Based In Several Cities Within United Kingdom.

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- We Are Looking For Full & Part Time Graphic Designers Who Can Work On A Daily Basis. All Candidates Must Have Excellent English Communication And Writing Skills As Well As Basic Computer Skills.

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We Are Looking ForExperiencedVideo Editors:

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- We Are Looking For Experienced Video Editors For Our (UK) Based Companies That Are Based In Several Cities Within United Kingdom.

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- We Are Looking For Full & Part Time Video Editors Who Can Work On Our Given Rota. All Candidates Must Have Excellent English Communication And Writing Skills, Camera Skills As Well As Basic Computer Skills.

Why taxI CALL CENTRE

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Focus​

Unlike Other Call Answering Services We Maintain A Single Channel Focus. We Are Experts In Call Handling With A Particular Focus On Out Of Hours And Emergency Call Out Services.

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Excellence

Even The Smallest Details Are Important To Us. We Only Want The Best For Each Other And Our Customers.​

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Transparency

We Believe In Simple And Transparent Prices And Building Long Term Client Relationships. We Try To Evaluate Every Decision Through The Eyes Of Our Customers.​

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Our Performance​

Looking For Continuous Improvement Means We Want To “Raise The Bar”, Improve Quality And Provide Terrific Results For All Clients. There Will Always Be A Better Way And We Actively Look For Fresh, Innovative Solutions Based On The Powerful Insight Gained From Speaking To Your Customers Every Day.

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Our People​

From Our Management To Our Agents, Our People Are Our Greatest Asset. We Strongly Believe That Happy Employees Do A Great Job And Our Investment In Training, Positive Reinforcement And Progression Paths Gives Everyone An Opportunity To Shine. ​​

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Our Partnerships​

Our Aim Is To Develop Long-Term Relationships Based On A Mutual Desire To Achieve Success. We Are Trusted Partners And Work Closely With Our Clients, Appreciating The Different Markets In Which They Operate And Consequently Their Differing Requirements.

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Our Partners From Overseas

Islamabad Taxis, Mirpur Taxis, Taxi Islamabad, Taxi Lahore

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Our Partners From South East England

Taxi Near Me, Taxi London, Find Taxis, Ground Transport, Ground Transportation, Taxi Aylesbury, Aylesbury Taxi, Taxi Buckinghamshire, Buckinghamshire Taxis, Taxi Milton Keynes, Milton Keynes Taxis, Taxi Luton, Taxi Call Centre, Airport Taxis Uk, Airport Taxi London, Banbury Taxi, Bedford Taxi, Bournemouth Taxis, Brackley Taxis, Cheltenham Taxi, Slough Taxis, Station Taxis Milton Keynes, Taxi Bedford, Taxi Bicester, Taxi Belfast, Taxi Brackley, Taxi Cambridge, Taxi Maidenhead, Taxi Peterborough, Taxis Bedford, Taxis Cambridge, Taxis High Wycombe, Taxi Watford

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Our Partners From West Midlands

Taxi Birmingham, Taxi Wolverhampton, Airport Taxi Birmingham, Taxi Dudley, Taxi Walsall, Taxis Coventry, Coventry Taxis, Taxi Coventry, Nuneaton Taxi, Station Taxis Birmingham, Birmingham Taxis, Taxi Stafford, Rugby Taxis, Taxi Rugby, Station Taxis Rugby, Taxi Leamington Spa, Leamington Spa Taxis, Taxi Nuneaton, Aston Taxis, Harborne Taxis, Yardley Taxis, Bordesley Green Taxis, Winson Green Taxis, Hodge Hill Taxis, Alum Rock Taxis, Edgbaston Taxis, Stechford Taxis, Selly Oak Taxis, Sparkhill Taxis, Ladywood Taxis, Balsall Heath Taxis, Acocks Green Taxis, Selly Park Taxis, Tyseley Taxis, Aston Taxis, Sparkbrook Taxis, Airport Taxi Coventry, Solihull Taxis, Station Taxis Coventry, Station Taxis Wolverhampton, Stirchley Taxis, Taxi Lichfield, Taxis Coventry, Taxi Shrewsbury, Taxi Smethwick, Taxi Sollihull, Taxis Stafford, Taxis Stoke On Trent, Taxi Sutton Coldfield, Taxi Tamworth, Taxi Telford, Taxi Worcester, Telford Taxis, Walsall Taxis, Wolverhampton Taxi

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Our Partners From East Midlands

Northampton Taxis, Taxi Northampton, Taxis Northampton, Taxi Wellingborough, Station Taxis Northampton, Enroute Taxis, Daventry Taxis, Towcester Taxi, Wellingborough Taxis, Rushden Taxis, Kettering Taxi, Corby Taxis, Northampton Taxi, Airport Taxi Northampton, Taxi Kettering, Taxi Corby, Taxi Rushden, Taxi Daventry, Taxi Brackley, Brackley Taxis, Taxi Market Harborough, Market Harborough Taxis, Taxi Loughborough, Loughborough Taxis, Taxi Leicester, Leicester Taxis, Silverstone Taxis, Taxi Silverstone, Taxi Towcester, Weston Favell Taxis, Grange Park Taxis, Brackmills Taxis, Taxi Near Me, Lincoln Taxis, Loughborough Taxis, Nottingham Taxis, Station Taxis Rugby, Station Taxis Wellingborough, Taxi Marketharborough, Taxi Nottingham, Weston Favell Taxis

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Our Partners From North Of England

Manchester Taxis, Airport Taxi Manchester, Halifax Taxi, Leeds Taxis, Middlesbrough Taxis, Newcastle Upon Tyne Taxis, Oldham Taxis, Taxi Bradford, Taxi Burton Upon Trent, Taxi Cardiff, Taxi Cheltenham, Taxi Derby, Taxi Glasgow, Taxi Kingston Upon Hull, Taxi Middlesbrough, Taxi Newcastle Upon Tyne, Taxi Oldham, Taxis Glasgow, Taxi Sheffield, Taxi Wakefield

Your Job Role

- Answering Telephone Calls.

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- Dealing With Customer Complaints.

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- Providing Quotations To Customers (For Our Taxi Campaigns)

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- Delivering A High Level Of Professional Customer Service At All Times.

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- Dealing With Email Bookings And Inquiries And Completing Admin Work.

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- Allocating Bookings To Drivers Within Time Frames And Driver Locality.

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- Making Innovative Photos For All Our Social Media Campaigns.

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- Sending & Replying To Our Daily Emails From Customers/Corporations.

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- Presenting Finalised Ideas And Concepts To Clients Or Account Managers.

Key Competencies

- Excellent Customer Service Skills.

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- Must Have A Professional Telephone Manner.

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- Ability To Deal With Different Levels Of People.

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- Good Planning And Written Communication Skills.

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- Ability To Plan Ahead And Work Under Pressure.

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- Thinking Creatively To Produce New Ideas & Concepts.

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- Developing Design Briefs That Suit The Client's Purpose.

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- To Discuss The Business Objectives And Requirements Of The Job.

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- Keep Up-To-Date With The Latest Design Trends, Tools, And Technologies.

OUR TEAM ARE

- Self-Motivated.

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- Hard Working.

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- Flexible Work Ethic, With A Polite Manner.

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- Ability To Remain Calm Under Pressure.

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- Willing To Work Flexible Shifts, Including Weekends.

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- Willing To Provide Cover For Colleague Absences When Required.

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- Willing To Present Their Portfolio Of On Request (Graphic Design).

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- Familiar With Design Software And Technologies (Such As Photoshop).

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- Keen To Work Methodically & Meet Deadlines

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- Loyal & Who Have The Ability To Cope With Several Projects At Once