nuTravel
Time 2022-09-28 15:41:18Web Name: nuTravel
WebSite: http://www.nutravel.com
ID:332435
Keywords:
nuTravelDescription:
Dedicated expertise in building custom & integrated airline booking, loyalty management and e-commerce platforms.
Together with our clients and partners, nuTravel is building new, industry-disrupting airline web and mobile applications to service tens of thousands of travelers each day.
Our cutting-edge developments in application building, user-first approach to UX design and versatile capabilities in merchandising and administration allow us to offer the best and brightest solutions to enhance airline business and loyalty program potential.
What we do
Emerging web and mobile technology meets advanced travel application design
Powered by our advanced technology and unparalleled infrastructure built by subject matter experts, we assure a robust and intuitive business travel solution that is second to none.
From brand development to user-adoption, spend control to policy enforcement, data reporting to profile management, our products deliver transparent, versatile direct-booking and administration capabilities to airlines that surpass the needs and expectations of corporate travel managers.
How we do it
We love all things that intersect travel and technology
Our platform offers airlines a comprehensive suite of solutions that integrate e-commerce, revenue management and marketing teams with a modern and intuitive user experience.
We become an extension of your core team to guide and manage engineering best practices while utilizing in-house tools and knowledge. Our clients have successfully scaled up with us to hit critical product launches and milestones, handle growth or solve difficult challenges where we have industry expertise.
Everything we do - every pixel, every line of code - is centered around these values. Working with us, airlines can deliver a user-centric, corporate travel ecommerce platform that will increase customer adoption and drive loyalty.
Platform opportunities
Custom web and mobile ecommerce and product development for airlines, featuring the ability to sell a complete range of travel and flight ancillary productsComprehensive integration to airline PSS, merchandising, loyalty and content systemsSupport for custom fares, rewards programs & corporate loyalty programsExpansive reporting capabilities available to airline and corporate customersUser centric
Travelers can shop, book and manage reservations through standalone B2B application or directly through B2C airline.comRobust administrative functions for user, payment and policy managementResponsive UI design allowing for consistent experience across devicesBrand-forward process recognition from start to finishExpansion ready
Third-party vendor integration for opportunities like expense management, analytics and moreOptional social integration for easy trip collaboration among teamsOn-demand integration of custom content and marketing campaignsFlexible architecture grows with your business needsDedicated E-Commerce Application Development for Airlines
Enhance your NDC strategy with a new booking and travel management solution that equips corporate travelers, program administrators and internal sales with a smart, comprehensive range of core and ancillary flight products.
Our custom, dedicated solutions blend development, design and analytics to craft authentic, on-brand, flight-booking experiences outside the GDS for optimal business impact; integrating the needs of e-commerce, revenue management and marketing teams with a robust and intuitive user experience.
View Concept BoardComplete brand control
Your brand equity and user experience are at the forefront of our product design; ensuring a consistent and seamless UX across all platforms while expanding on brand message, reach and penetration.
Increase your bottom line via the integration of partner product upselling (like hotels and rental cars) that uniquely fit your growing B2B target audience, while furthering your brand outreach via dynamic content and marketing campaign and analytics (Salesforce, MixPanel, SessionM, etc.) integration.
Contact us todayUniversal Connect
An integrated B2B solution that interfaces directly with consumer-based, B2C “airline.com” websites and mobile apps
Universal Connect allows airlines to extend their primary source of direct bookings to their corporate customers; offering administrators the much-needed ability to manage their corporate programs via a robust and intuitive UX that is easy to use yet packed with robust corporate management features.
Universal Connect is designed to communicate directly with your consumer applications; so your business travelers will be able to shop directly with you all while getting access to corporate rates, payment methods and adhering to corporate travel policy all while corporate administrators gain visibility and “trackability” built into each booking.
Who we are
Mission, leadership and a focus on building the extraordinary
Since 2004, over 8,000 companies have utilized nuTravel’s online booking technology.
With combined travel and technology experience spanning nearly 5x our age, nuTravel is blazing a new path in online booking technology in the B2B and B2C airline space.
As a company and as an offering, we have since transferred our deep knowledge and exemplary portfolio to the airlines industry via custom-developed booking platforms for the business travel audience.
Carmine CarpanzanoCo-Founder, CEO and ChairmanMichael J. Materasso
Co-Founder, President, COO and Board MemberJoseph J. Sternlicht
Executive Vice President and Chief Technology Officer Michel Harbin
Executive Vice President and Chief Strategy OfficerRich Hunt
Executive Vice President and Chief Product OfficerJoseph Ascanio
Vice President, Marketing and Digital StrategyArtie Bencivengo
Vice President, Technical Support and ImplementationPaul LaBate
Vice President, Software Development
Careers
We're always interested in meeting people who can both fit and compliment our ever-evolving talent pool. If you think this means you, we'd love to know more.
Browse opportunitiesEase of mind (FAQ)
Q: Why would we want to manage two road maps; B2B vs B2C?
A: Managing a separate roadmap for a B2B platform allows you to prioritize and maintain a steady implementation of corporate features that are important to your business customers and corporate revenue. Additionally, it relieves product managers of having to fight for B2B-specific features or deprioritization based on B2C needs.
Q: We want a unified user experience and interaction with our brand. Is this possible?
A: Yes! Our designers and developers build our client solutions completely to spec; with your airline’s brand as a top priority. Since our solution is completely customized, the user experience is specifically and meticulously tailored to your business needs. And since we connect directly into your host reservation, merchandising and loyalty platforms (opposed to via a third party GDS), your customers still get the the complete post-booking experience as well; with access to itineraries on your mobile app, check in, flight management and and miles/points earnage.
Q: We want to offer all of our customers a single point of entry to purchase flights, cars, and hotels, whether they are business or leisure travelers. Can we do this?
A: Yes! Even with a separate application, you can still integrate the experience. For example, traffic can still be driven into the B2C “airline.com” site with a separate section for “Business Travel”.
Q: How can we ensure that our B2C and B2B applications will stay in sync and receive updates when new air products are released?
A: Post-launch, our Product and Project managers continue to work closely with your development, product and ecommerce teams; functioning as an “extension” of your technology arm and in parallel with your consumer group so that any planned products or features will release simultaneously or dependent on any required timeline.
Q: What happens if we want to integrate with a new technology/ecommerce/ancillary partner that isn’t yet available on our consumer site?
A: With a separate solution, we can integrate tools and features separate from the consumer site; giving you greater flexibility and cutting back significantly on time to deployment.
Q: How can our Customer Service agents manage a booking made on your application?
A: With our integration directly into your host systems, reservations can typically be managed via existing software on your consumer web/phone/app products.
Q: Will we still be able to track usage and customer analytics through tools we use today?
A: Absolutely! We integrate with multiple analytics platforms including, but not limited to, Google Analytics, Omniture and Mixpanel.
nuTravel Privacy Policy
Overview
nuTravel Technology Solutions (nuTravel) knows that you care about how your personal information is used and shared, and we take your privacy seriously. This policy describes the types of information collected, how it may and may not be used, and how it is protected. By visiting nuTravel’s website (“Website”), or using any of our services on the website (“Website Services”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy and our use of your information in accordance with this Privacy Policy.
Information Collected From Users
In the course of your browsing the Website, nuTravel may collect the IP/URL address of the computer through which your visit is enabled (for example your Internet Service Provider’s server); cookie information; information regarding the pages, links, banners, icons and other parts of the Website that are accessed or clicked on during a visit to the Website; information regarding the date, time, and duration of your visit; and information you may volunteer, e.g., in response to survey requests or as part of a registration. Upon any registration for, and in subsequent interaction with, Website Services, nuTravel may collect mandatory information such as your User Name, Password, primary email address, and password hint question and answer. A “cookie” is a small line of text that is sent to your browser and stored on your computer when you visit a website. nuTravel uses a cookie for record-keeping and verification purposes and a cookie helps us provide better service to you. For example, we use a cookie to verify your session and user identification and to track the pages within the Website that you visited. Your browser should have options to accept, reject or provide you with a notice when a cookie is sent. However, if you disable cookies, you may not be able to use the Website Services. Please note that nuTravel does not and cannot read cookies set by other websites.
Use of Information Collected
nuTravel collects user information to create a personalized experience for you and to fulfill any service requests. Once this information is collected, you are not anonymous to us; however, this information will not be shared with any third parties except as explained below. nuTravel will not place your name, email address, physical address or any other personally identifiable information into any marketing, promotional database, or mailing list.
Sharing of Information Collected:
Sharing Aggregated Information and Personal Information of UsersAs part of our business, we may pass to our service partners and resellers aggregated information (data gathered up across multiple or all user accounts) regarding visitors, users, and historical transactions in a manner that will not personally identify any individual user. We may aggregate personal information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally.We will not sell, rent or transfer your Personally Identifiable Information to any third party, unless we are required by law, court order or regulation, or we believe that disclosure is necessary to comply with law or legal process, or to cooperate with local or federal authorities, or to protect or defend against fraud, misuse of the nuTravel Website, breach of any of your obligations hereunder, or to protect our intellectual property rights. In addition, we may disclose your Personally Identifiable Information in connection with a merger, acquisition, or sale of all or substantially all of the assets of nuTravel to another company (an “Acquirer Company”), provided that such Personally Identifiable Information shall only be used by the Acquirer Company in accordance with the terms and conditions of this Privacy Policy.nuTravel will not send email to user’s accounts with non service-related emails.nuTravel will not track your Internet usage outside of the confines of the nuTravel Website. Once a user exits the Website, nuTravel will not track your web browsing behavior.Security of Information
nuTravel uses industry standard practices to safeguard the confidentiality of your Personally Identifiable Information, including the use of encryption, firewalls, and Secure Socket Layers. In an effort to protect all data against loss and unauthorized access, we employ many different security techniques to protect such data from unauthorized access by users inside and outside the company including regulating the physical and virtual access to any root access, database(s), servers, back-ups, encryption keys or other network and security-related infrastructure components. In addition, sensitive information such as passwords are encrypted before being stored in our systems such that even if a breach were to occur and access to the data achieved, the data would still be encrypted. Please be aware that while we take efforts to safeguard your user information, “perfect security” does not exist on the Internet.
Third Party Sites
nuTravel does not control the privacy policies of third party sites or service providers to which we provide links, if any. Please be aware that if you click on an advertisement or third party link, you will be subject to the third party’s privacy policy.
Safe Harbor
nuTravel complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. nuTravel has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view nuTravel’s certification, please visit http://www.export.gov/
Changes to the nuTravel Technology Solutions Privacy Policy
You agree that nuTravel may amend this policy from time to time by posting the revised Privacy Policy on this Website. You may review our Privacy Policy at any time by submitting a request to info@nuTravel.com. Your continued use of any portion of the Website or nuTravel service following the posting of the revised policy will constitute your acceptance of the changes.
How to contact us if you believe your privacy has been violated
If you suspect that your privacy has been violated or that nuTravel has not abided by the terms set forth in this policy, contact nuTravel by emailing info@nuTravel.com.
Terms of use
1. General
This nuTravel.com website, including all linked pages (“Website”) is owned by nuTravel Technology Solutions (“We”, “Us”, “nuTravel” or “nuTravel Technology Solutions”). This Website provides users (“you”) with access to directories and servers solely in connection with the use of the services and materials available through this Website (“nuTravel Services”). The nuTravel Services are available only to you solely for your own use and are provided only as a convenience.
2. Changes in Services and Terms
We reserve the exclusive right and sole discretion to add, change or remove, without notice, any or all features or functions of this Website and/or the nuTravel Services and/or to introduce different features, functions or links to different users or sites. We may change or supplement these Terms of Use at any time in our sole discretion. You should review these Terms of Use regularly and, if you do not agree with any changes or supplements to these Terms of Use, please cease use of this Website. Your use of this Website or the nuTravel Services after we have made changes or supplements to these Terms of Use constitutes your acceptance of and agreement to be bound by the changes or supplements, whether or not you actually read or were aware of the changes or supplements.
3. Enrollment, Data Collection, Use and Privacy
You may use the nuTravel Services only after you complete the Enrollment process on this Website. During Enrollment, we collect certain information, including, but not limited to your name, your email address, the name and address of your employer, your position or job title with your employer, and your password (collectively, your “Enrollment Information”). You shall provide Us with accurate, complete, and updated Enrollment Information. Failure to do so shall constitute a breach of this Agreement which may result in immediate termination of your account. You shall be responsible for maintaining the confidentiality of your password. Your Enrollment Information is stored on our servers. We reserve the right to use your Enrollment Information to confirm your eligibility to use the nuTravel Services, and we reserve the right to make other uses of the Enrollment Information in conformity with these Terms of Use. You also agree that we may use your email address to help diagnose problems with our servers and to administer your personal experience on this website. Our use of your Enrollment Information shall only be in accordance with the nuTravel Privacy Policy found on this Website.
4. Copyright
All content included on this Website, such as documents, text, graphics, logos, buttons, banners, icons, images, news, articles, audio clips and software (“Content”), is the property of nuTravel or its content suppliers, and is protected by United States and international copyright laws. You shall abide by all copyright notices, information, and restrictions contained in any Content accessed through the nuTravel Services. The collection, arrangement, assembly and look and feel of this website and all Content on this Website is the exclusive property of nuTravel or its licensees and is protected by United States and international copyright laws. All software used on this website is the property of nuTravel or its licensees and is protected by United States and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, or any exploitation, of this Website or any of the Content or software on this Website, in whole or in part, is strictly prohibited. You may download or copy the Content, and other items displayed on the Website for download, for personal use only, provided that you maintain all copyright and other notices contained in such Content. Copying or storing of any Content for other than personal, noncommercial use is expressly prohibited without prior written permission from nuTravel, or from the copyright holder identified in such Content’s copyright notice.
5. Prohibited Acts
Concerning your Website use or any Content, you agree not to knowingly: (i) use any device, software or technique to interfere with or attempt to interfere with the proper working of the Website; (ii) post or transmit to the Website any unlawful, fraudulent, harassing, libelous, or obscene Information of any kind; (iii) post or send to the Website any Information that contains a virus, bug, or other harmful item; (iv) publish, perform, distribute, prepare derivative works, copy, reverse engineer, or use the Content (other than as expressly permitted herein); (v) post or transmit into or on the website any Information in violation of another party’s copyright or intellectual property rights; (vi) take any action which imposes an unreasonable or disproportionately large load on nuTravel’s infrastructure; (vii) redeliver any of the Content using “framing”, hyperlinks, or other technology without nuTravel’s express written permission; or, (viii) use any device or technology to provide repeated automated attempts to access password-protected portions of the Site.
6. Termination
We reserve the right to immediately and without notice suspend or terminate your ability to access this Website or your use and operation of this Website and the nuTravel Services upon any breach by you of these Terms of Use. We may also terminate the use and operation of this website and the nuTravel Services at any time without prior notice.
7. Disclaimer of Warranties
YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE ITS CONTENT AND THE NUTRAVEL SERVICES IS AT YOUR SOLE RISK. THIS WEBSITE ITS CONTENT AND THE NUTRAVEL SERVICES ARE PROVIDED “AS IS, AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD-PARTY RIGHTS. THESE DISCLAIMERS OF WARRANTY CONSTITUTE AN ESSENTIAL PART OF THIS AGREEMENT.
8. Limitation of Liability
IN NO EVENT SHALL NUTRAVEL OR ITS OFFICERS, EMPLOYEES, SUPPLIERS, DIRECTORS, AFFILIATES OR AGENTS, BE LIABLE FOR ANY LOSSES OR DAMAGES WHATSOEVER, WHETHER IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF (1) YOUR USE OR INABILITY TO USE OR RELIANCE UPON THIS WEBSITE OR THE NUTRAVEL SERVICES, (2) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR PERSONAL INFORMATION IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR THE NUTRAVEL SERVICES, OR (3) ANY OTHER MATTER RELATING TO YOUR USE OF THIS WEBSITE OR THE NUTRAVEL SERVICES, INCLUDING BY WAY OF ILLUSTRATION AND NOT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING LEGAL FEES, LOST PROFITS, LOST BUSINESS OR LOST OPPORTUNITY, EVEN IF NUTRAVEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. To the extent there are delays with or interruptions or failures of the nuTravel Services, neither we nor any third-party working with us to provide the nuTravel Services shall be responsible for any damages caused by telecommunications network, encryption or communications line failure, systems delays or other similar occurrences.
9. Indemnification
You agree to indemnify and hold each of nuTravel and its subsidiaries, officers, directors, agents, affiliates and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (a) your use or the use by any third party of your sign in name or password, of this Website or of the nuTravel Services or Content, (b) the violation of these Terms of Use, or of any use terms or conditions imposed by your employer, by you or by any third party using your sign in name or password, or (c) the infringement by you or any third party using your sign in name or password of any intellectual property or other right of any person or entity.
10. Trademarks
All graphics, logos, trademarks, service marks and service names used in this website are trademarks of nuTravel or third parties. None of the trademarks used in this website may be used (a) in connection with any product or service that is not the product or service of the owner of the trademark, (b) in any manner that is likely to cause confusion among customers, or (c) in any manner that disparages or discredits the owner of the trademark.
11. Applicable Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without reference to conflicts of law principles. The United Nations Convention on Contracts for the Sale of Goods does not apply to this Agreement. If for any reason a court of competent jurisdiction finds any provision of these Terms of Use to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of these Terms of Use shall continue in full force and effect.
12. Miscellaneous
We may assign our rights and obligations under these Terms of Use, and upon such assignment, we shall be relieved of any further obligation under these Terms of Use. You may not assign any of your rights and obligations under these Terms of Use to any third party, including to any other employee of your employer, without first obtaining our written consent to such assignment.
YOU REPRESENT TO US THAT YOU HAVE THE AUTHORITY TO REGISTER TO USE THE NUTRAVEL SERVICES ACCORDING TO THESE TERMS OF USE. YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM. YOU FURTHER AGREE THAT THESE TERMS OF USE CONSTITUTE THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND US REGARDING YOUR USE OF THIS WEBSITE AND OF THE NUTRAVEL SERVICES.
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