All-In-One Cloud-Based Restaurant POS Software | NCR Aloha Cloud

Time 2022-10-16 02:45:06

Web Name: All-In-One Cloud-Based Restaurant POS Software | NCR Aloha Cloud

WebSite: http://www.ncrsilver.com

ID:354527

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Cloud,Based,One,All

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Who We ServeWhat We OfferAbout UsBanks & Credit UnionsRestaurantsRetailOther

Banks & Credit Unions

Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.

WHY NCR FOR BANKING

Restaurants

We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.

WHY NCR FOR RESTAURANTS

Retail

No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.

Why NCR for Retail

Other Industries

NCR is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.

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Banking Solutions

Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.

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Restaurant Solutions

We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.

Restaurants OverviewRestaurant POS SystemBack OfficeConsumer EngagementeCommerceKitchenPaymentsReporting & AnalyticsHardwareServices

Retail Solutions

No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.

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ATM Network Solutions

Maximize the value of the ATM for every business with NCR.

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Payment Solutions

Whether you’re opening up a new shop or need a solution integrated with your existing setup, we’ve got you covered.

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Telecom & Technology Solutions

The network is the heart of digital business. We help you keep it beating with managed services that get you to market faster, extend your global reach and deliver the best customer experience.

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Company

We turn everyday transactions into meaningful relationships.

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Careers

Help us create the future of banking & commercearound the world.

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Check out the NCR Newsroom to see our latest featured stories.

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Browse our best ideas, blogs, articles and resources to help you run the store, restaurant and self-service banking.

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Our Partners

Power your business by teaming up with NCR. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.

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We are NCR, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.

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NCR suppliers can access and update information regarding invoices, orders, billing inquiry and performance evaluations.

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Through our Environmental, Social and Governance (ESG) strategy, we're committed to addressing key areas that our employees, customers, shareholders, suppliers and communities care about most.

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NCRSilver Pro is now Aloha Cloud!

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Aloha Cloud - Cloud-Based POS System

All-in-one cloud-based POS software to run your restaurants with ease.

Featuring an easy-to-use interface, restaurant-grade hardware and next-day payment funding, Aloha Cloud is the all-in-one solution you can depend on.
With offerings to manage the restaurant at every size and stage, we’re here to grow with you.Request a demoCall us NowINtroducing aloha cloud

Bring your restaurant to life with Aloha Cloud

Software Features

Front of House

From our Handheld to the fixed terminal, enjoy an easy to use interface that is the same across all screens. Learn More

Back of House

Improve communication and waste less food with the fully-integrated Kitchen Display System for Aloha Cloud.Learn More

Customer Engagement &Loyalty

Attract, retain and grow your customer base with email marketing, loyalty and eCommerce capabilities.Learn More

Reporting and Analytics

Manage your restaurant with clear data and insights to help you make decisions with confidence.Learn More Key benefits

Why Aloha Cloud?

Save Time

Get up and running quickly with dedicated set up concierge services and 24/7 live support.

Intuitive

Leverage technology that is instinctual to today’s employees. Scale your operations and limit mistakes with the consistent user interface that is the same across fixed terminals and the Handheld for Aloha Cloud.

Easy to Use

From the POS to the back office, the look and feel of Aloha Cloud has been tested and validated by restaurant operators like you, ensuring everything you need is right where you’d expect.

Actionable Insights

Aloha Cloud turns overwhelming business data into simple-to-understand reports, so you know where your true profits are and can uncover hidden costs.

Employee Portal

Put the responsibility of submitting schedule availability and shift requests where it belongs: with your employees. Automatic suggestions help make scheduling easier.

Built-in Loyalty Tools

Grow your customer base and average check, plus drive return visits with built-in email marketing and loyalty tools. Easily set up automatic campaigns that turn your best customers into advocates.Configurations and Add-ons

Options to fit your restaurant

MOST POPULARMOST POPULAR

Starter

From $0/mo*BUYNOW

Premium

From $175/moBUYNOWCloud-based Point of SalePayment Processing2.99% + $0.15/txn2.25% + $0.15/txn**Restaurant Grade Hardware TSR or QSR ConfigurationEmail Marketing & LoyaltySetup Fees Included24/7 Customer Care ServiceMobile App & Analytics Optional add-onOnline OrderingOptional add-onGift CardsOptional add-onOptional add-onKitchen ProductionOptional add-onOptional add-onInventoryOptional add-onOptional add-onAdvanced ReportingOptional add-onOptional add-onDelivery Marketplace IntegrationOptional add-onOptional add-onLabor SchedulingOptional add-onOptional add-onRequest a Demo Request a Demo *Pricing includes first PX15 hardware terminal subscription.
** Non-qualified txns:3.5% +$0.15/txn
View Legal Documentation

Hardware Bundles

Table Service Hardware Bundle Includes 15" POS terminal, EMV & NFC device, cash drawer and receipt printerFast Casual & Quick Service Hardware Bundle Includes 15" POS terminal with a customer facing display, EMV & NFC device, receipt printer and cash drawerBuy Now Buy Now Small in size, Big in power

Train once, take orders everywhere

Our handheld features a 6’’ display and is one of the smallest in the industry. The handheld features the same UI as the fixed terminal, making it simple to learn and easy to use. Servers can take orders, accept payments and keep tables turning quickly.

Aloha Cloud Add-ons

Online Ordering & Contactless Payments

A digital ordering solution for takeout, curbside pick-up and even dining in where guests can easily order and pay from their own device.

Advanced Reporting & Business Intelligence

An easy-to-use application that enables you to monitor and understand your business performance, track over/under spending and compare KPIs

Labor Scheduling

Build and manage employee schedules and communications that also enables employees to swap shifts and make requests.

Inventory Management

Effectively manage your inventory to help boost profitability and reduce your cost of goods.

Kitchen Production

A kitchen display that gives your staff a digital order display that makes it easy to route customer orders to the kitchen—and turn tables faster.

Payroll

NCR HR outsourcing provides businesses with a complete solution that combines HR outsourcing services and technology that make the complexities of doing business simple. We offer a secure, cloud-based software solution that provides time and attendance tracking, new hire onboarding and automated income and employment verifications. Learn More.

Delivery Marketplace Integration

Access delivery partner orders directly from the POS, eliminating the need for tablets. Manage one menu centrally in the back office for delivery providers: Uber Eats, Postmates, GrubHub and DoorDash.

Gift Cards

Give guests more options and drive revenue by allowing them to share your restaurant’s dining experience with others. Built to scale from a central configuration easily manage one or many sites gift card programs.New Customer Experience

From installation to day-to-day operations, we'll be here to help.

Personalized onboarding

Easily set up your POS by working with your dedicated NCR implementation expert. From verifying installation to helping manage your menus, we’ll be by your side the entire time.

365/24/7 support

Our NCR restaurant experts are available every day to work with you and can even proactively prevent issues that occur before you know it.

Ongoing Software Updates

Aloha Cloud automatically updates your software so that you are provided the newest features and repairs in a timely fashion. Updates are prompted, allowing you to decide a convenient time to take them, and require no onsite support to perform.

Aloha Cloud Knowledge Base

Functionality is explained and detailed instep-by-step instructions in our knowledgebase articles.

Frequently Asked Questions

Does NCR have cloud-based restaurant POS systems?

Yes, NCR has multiple solutions that are cloud-based, including our NCR Aloha Cloud.For restaurants that prefer all the benefits and functionality of the cloud with true redundancy onsite in their restaurant point-of-sale system, we also have our NCR Aloha platform.

What upfront costs should you expect with NCR?

With our subscription program, your upfront costs only include your implementation, which can vary depending on your specific needs.All other costs – hardware, software and payment processing – are available as a monthly subscription.

Does NCR offer credit card processing?

Yes. NCR payments includes everything your restaurant needs to enable your customers to pay how they want, securely. Enjoy peace of mind with next day merchant funding, simple pricing, point-to-point encryption and one support number to call. Learn more here,

Does Aloha Cloud have a handheld device for restaurants?

Yes. The handheld features the same UI as the fixed terminal, making it simple to learn and easy to use. The device also boasts an 8-10 hour battery life and is one of the smallest on the market. Learn more about our hardware add ons and bundles here.

What is the cost for customer care and support?

Support and customer care – for both your software and hardware – is included in every subscription so that you always have access to industry experts 24 hours a day, seven days a week.We also provide a management app you can use to reach out to support if any issues arise.

What is the difference between Aloha Essentials and Aloha Cloud?

We offer POS and management solutions for restaurants of all sizes, concepts and operations. Aloha Cloud is a cloud- and Android-based point-of-sale that is well suited for independent restaurants and emerging chains with less complex operations. Aloha Essentials, which includes Aloha POS, a Windows-based point-of-sale, is a feature-rich solution for concepts with more robust needs. Both solutions are available as a monthly subscription that includes all your software, hardware, services and payments.

What training is available for staff and restaurant management?

We provide multiple options and channels for training your staff based upon your needs, including in-person and online training and a self-serve knowledge base.

Is any warranty included with your hardware?

NCR includes warranties in all its hardware subscription contracts with maintenance available directly from NCR.We cover functional failure, normal wear and process breakdowns.

Use Aloha Cloud

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Aloha Cloud Legal

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Articles and resources for your restaurant.

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Restaurant pivoting to online orders? 3 considerations

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